Customer Interaction Manager alternatives and related software

Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions and forecast purchase behavior. Its key features include net promoter score... Learn more

INSIDE is a live chat solution designed to help businesses in eCommerce, retail, travel, government and finance sectors connect with customers via chatbot, email, SMS, video call and other communication channels. Agents can... Learn more

Maximize your conversions and customer loyalty using Pushwoosh's customer engagement software! Utilize data, behavior, and RFM criteria to focus on specific user segments. Deliver customized automated messages to every user of... Learn more

Centralpoint, by Oxcyon is featured in Gartner’s Magic Quadrant for Digital Experience Platforms is a Microsoft based technology which be installed either on-premise or in the cloud. It is an N-Tiered, highly scalable, roles... Learn more

SAS Customer Intelligence 360 is a multichannel marketing hub for the modern marketing organization. Offering a suite comprised of modular components (SAS 360 Engage, SAS 360 Discover, SAS 360 Plan, and SAS 360 Match) SAS... Learn more

Hyperin is a leading platform for shopping mall management, tenant engagement and connecting the digital and physical consumer journey. The HyperIn Platform contains three products - Manage, Monetize, and Connect. With all... Learn more

Exeevo is a global leader in customer relationship management (CRM) for the life sciences industry. The tool offers unified sales, marketing, medical affairs, events, and patient experience solutions which are powered by our... Learn more

Businesses are challenged in understanding and humanizing CX because the customer’s end-to-end experience is often not well understood by decision-makers across the enterprise. They don't fully understand how to optimize the... Learn more

Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Miro enables distributed teams to come together to synthesize information, clarify complex... Learn more

Adobe Marketo Engage is as a centralized marketing hub for orchestration and execution of cross channel campaigns to acquire, engage, nurture, expand and retain customers, throughout complex buying journeys. Marketo Engage... Learn more

Hotjar is an all-in-one digital experience insights platform. It’s all the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Get to know your users at every step... Learn more

Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors using heatmaps, dashboards, live chat, polls and more. Administrators can gain insights into problematic areas... Learn more

Pendo is a product management solution that helps businesses in educational technology, healthcare and financial services streamline operations related to customer retention, user onboarding, product planning and more. It enables... Learn more

Smartlook is a cloud- and mobile-based quantitative analytics solution that helps businesses of all sizes with user behavior and insights. Smartlook answers the ‘what’ and ‘why’ behind every user action. Primary features of the... Learn more

Adobe Real-Time Customer Data Platform enables marketers to collect, normalize, and govern b2b and b2c data, unifying it into real-time profiles that can be activated across any channel. Engage consumers and business accounts... Learn more