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XM for Customer Experience vs Customer Interaction Manager Comparison

XM for Customer Experience

Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions... Learn more

Target size

Images

Customer Interaction Manager

Customer Interaction Manager receives and retains all interactions of a customer with the contact center for keeping a 360-degree view of a customer's... Learn more

Target size

Images

XM for Customer Experience

Overall rating

4.6
(250 reviews)

Features rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.4
Customer Support
4.7
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Customer Interaction Manager

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XM for Customer Experience
Not provided by vendor
  • Free Version
  • Free Trial
Customer Interaction Manager
Not provided by vendor
  • Free Version
  • Free Trial
XM for Customer Experience
  • Cloud-based
  • On-premises
Customer Interaction Manager
  • Cloud-based
  • On-premises
XM for Customer Experience
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Customer Interaction Manager
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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