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Customer Interaction Manager vs SAS Customer Intelligence 360 Comparison

Customer Interaction Manager

Customer Interaction Manager receives and retains all interactions of a customer with the contact center for keeping a 360-degree view of a customer's... Learn more

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SAS Customer Intelligence 360

SAS Customer Intelligence 360 is a multichannel marketing hub for the modern marketing organization. Offering a suite comprised of modular components... Learn more

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Customer Interaction Manager

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SAS Customer Intelligence 360

Overall rating

4.8
(5 reviews)

Features rating

Value for Money
4.8
Functionality
4.8
Ease of Use
4.6
Customer Support
4.8
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Customer Interaction Manager
Not provided by vendor
  • Free Version
  • Free Trial
SAS Customer Intelligence 360
  • Free Version
  • Free Trial
Customer Interaction Manager
  • Cloud-based
  • On-premises
SAS Customer Intelligence 360
  • Cloud-based
  • On-premises
Customer Interaction Manager
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
SAS Customer Intelligence 360
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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