Pushwoosh Reviews

Pros

You can integrate PN to an App in literally minutes. It works great and their API is pretty simple to use.

Cons

The Email sending tool simply doesn't work, and PNs for cases outside the happy path (i.e. Android with the app closed) don't work.

Pros

UI is very easy to understand, and there is no need to be a technical person for it.
The options which are giving in the control panel are easy to use, and designed very well.
For dev-wise, the API is great and easy to implement.

Cons

The reports need much more work, and the ability to really analyze and understand the users and the way it's behaving still uck of data and options.
Segments are not enabling OR options.

Pros

It is really use to set a preset and use it for several Pushes

Cons

Sometime the tool does not load properly.

Pros

The best service's thing is Customer Journey Builder. With the help of it, I managed to increase MAU of GC.SKINS mobile app (B2C) up to 16,62%, and Revenue — up to 4,58% within the 2021 year by creating automated push notifications, based on our CJM.

Cons

Separating actions into tags and events was not an obvious option even for our developers, which required additional time to integrate them.

Pros

It's easy to implement and to schedule push notifications on it.

Cons

I feel they could improve the way the stats are being shown. Also, the UI isn't friendly (though it improved a lot comparing to 2 years ago).

Alternatives Considered

OneSignal

Reasons for Switching to Pushwoosh

I keep using both products, however I do prefer using One Signal's over Pushwoosh because they have a friendly UI and I prefer the way their stats are shown. The only con about One Signal is their pricing... Pushwoosh beats them at this area.

Pros

We've been using Pushwoosh for over five years, and it has been great for automating our push notifications. We've seen a real increase in conversions and sales, especially from using geo-targeted pushes! Targeting is precise and effective. And it's as easy as sending broadcast and simple scheduled pushes. All messages came relevant to our international audience

Cons

Some tasks still required our tech team's attention (although I doubt any other customer engagement tool can free your developers up completely).Reasons for choosing Pushwoosh: Pushwoosh were known as leaders in the push notification market, and we didn't regret choosing them.

Pros

Ability to integrate with various mobile platforms and support

Cons

Portal UI is rather complicated and could be confusing

Pros

We started as a small business five years ago, and we needed a platform that can help us to send push notifications straight out of the box. Pushwoosh is simply amazing for accomplishing this task because the platform offers a complete user interface that can be used to create, schedule and manage push notifications with a lot of features added, like geo-fencing, rich content push and even setting up an entire customer journey.
The platform also offers SDKs integration with all major OSes/browsers including Huawei and Amazon.

Cons

For deeper integration with our software, we subsequently opted for integration via API, which is another key feature offered by the platform. That kind of integration wasn't very smooth it's a little bit cumbersome at some points, requiring a lot of testing ​before you can go live.

Alternatives Considered

Airship and OneSignal

Pros

Pushwoosh was the ideal solution for our application because of the price point, and its robust features allowed us to replace 2-3 other products, saving our company thousands of dollars. We were able to build custom geofencing solutions for push notifications, creating push notifications in multiple languages and deep-linking to certain parts of our application.

Cons

The user/admin backend interface could use a little cleanup. There are parts that are non-intuitive and involve training from Pushwoosh developers.

Pros

Easy user interface and professional customer service, as well as continuous improvement based on user feedback in product development

Cons

There are some technical errors in the BETA versions, but they follow them immediately

Pros

It is really easy to use, there is no need to be a technical person to use this platform

Cons

we haven't had a bad experience with you, maybe the communication when you release new versions but it is not a beg deal

Pros

PushWoosh is a very user friendly software, with all features that you would expect from a Push Notifications platform

Cons

Some functions like adding images with different languages ​​in the same push

Pros

Pushwoosh is very fast, we use it to push new messages and that's allot of messages, What I also like about Pushwoosh is the send limit so we don't get hummerd by so many users

Cons

if you have so many users Pushwoosh and you use it only for push it could be expensive and you can find less cost services

Pros

Wp plugin to sent directly from wp panel.

Cons

Sometimes does not deliver, or deliver with latency

Pros

Price, ease of use, platform supported, api

Cons

Faster support with intercom. You guys only use email support but that feels a bit outdated. Maybe setup a slack message group and invite all your customers?

Pros

we used to use pushwoosh as a service to deliver pushnotifications to all platforms

Cons

adding pushnotifications delivery report will be great

Pros

Easy to use and engage wity customers via push or in-app. What I like the most is the ability to have html/css/js on the in-app so I have freedom to create content without deploying a new version of the app

Cons

I would like to have better reports about uninstall/opt out of pushes.

Pros

Support and response time was an issue.

Cons

Advancement of features looking from more customer engagement and experience point of view.

Pros

Flexibility and customer support is great, and we were able to migrate our users from the previous platform.

Cons

There were some minor issues initially while we were setting up, but it was resolved later with their dev team.

Pros

La plataforma y sus diferentes herramientas son muy fáciles de utilizar. Es intuitiva y permite ajustarla a las necesidades del negocio.

Cons

Hace falta poder tener un soporte en español para potencializar las herramientas.