Centralpoint vs Customer Interaction Manager Comparison

Centralpoint

Centralpoint, by Oxcyon is featured in Gartner’s Magic Quadrant for Digital Experience Platforms is a Microsoft based technology which be installed... Learn more

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Customer Interaction Manager

Customer Interaction Manager receives and retains all interactions of a customer with the contact center for keeping a 360-degree view of a customer's... Learn more

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Centralpoint

Overall rating

4.6
(8 reviews)

Features rating

Value for Money
4.5
Functionality
4.9
Ease of Use
4.3
Customer Support
4.7
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Customer Interaction Manager

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Centralpoint
Not provided by vendor
  • Free Version
  • Free Trial
Customer Interaction Manager
Not provided by vendor
  • Free Version
  • Free Trial
Centralpoint
  • Cloud-based
  • On-premises
Customer Interaction Manager
  • Cloud-based
  • On-premises
Centralpoint
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Customer Interaction Manager
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat