Hotjar vs Customer Interaction Manager Comparison

Hotjar

Hotjar is an all-in-one digital experience insights platform. It’s all the tools and data you need to truly understand your users’ behavior and... Learn more

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Customer Interaction Manager

Customer Interaction Manager receives and retains all interactions of a customer with the contact center for keeping a 360-degree view of a customer's... Learn more

Target size

Images

Hotjar

Overall rating

4.7
(532 reviews)

Features rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.6
Customer Support
4.5
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Customer Interaction Manager

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Hotjar
  • Free Version
  • Free Trial
Customer Interaction Manager
Not provided by vendor
  • Free Version
  • Free Trial
Hotjar
  • Cloud-based
  • On-premises
Customer Interaction Manager
  • Cloud-based
  • On-premises
Hotjar
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Customer Interaction Manager
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat