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About Browsee
Browsee helps you in reducing churn by giving you deep generated insights on your customer experience.
1. Watch the session recordings with tags like rage clicks, errors, input field confusion, searching for something, etc. These sessions help you with insights on how your customer experience can be improved.
2. Watch heatmaps to gauge the page engagement with click, scroll, and attention maps. Segment the heatmaps based on traffic types to differentiate how traffic from ads or SEO is performing on your pages. Get insights on how traffic that converts behaves in comparison to the traffic that doesn't.
3. Get no-code funnels and segments where you can create them without sending us an event.
4. Feedback forms to collect NPS and reviews.
Browsee pricing
Browsee has a free version and offers a free trial. Browsee paid version starts at INR 19.00/month.
Starting Price:
INR 19.00/month
Free Version:
Yes
Free trial:
Yes
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Browsee Reviews
Feature rating
5 reviews of 30
View all reviews
Subhajeet
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 21/02/2020
A periscope to your product, great tool for visitor analytics
Browsee has been a game changer for our E learning product, it has allowed us to continuously improve our product quality using recorded session replays, you can do user segmentation, track product journeys and much more with this, highly recommended for product analytics
Pros
Browsee has been a game changer for our E learning product, it has allowed us to continuously improve our product quality using recorded session replays
Cons
None so far, although the session player can be improved a bit
Response from Heroteck Solutions
Thank you so much for your kind words :)
Replied 09/03/2020
Prakhar
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
5
Reviewed on 29/09/2021
Restropective analytics for a startup on a budget
As a fast growing startup, we make a lot of decisions in an adhoc manner and go live. A lot of times this means no time for setting up analytics, and thus having no insights on google analytics etc. Browsee acts as a catch-all analytics tool for me, where in I can restropectively go and see what impact my changes made. 0 effort needs to be spent on analytics since it is automatically collecting all data required to make a heatmap, session and what-not.
Pros
Sampling of recordings as per my budget allows me to use this tool all over the month. I was using Fullstory earlier, but there my recordings always stopped in the middle of the month. Here I don't have to worry, because they will automatically sample as per my website session trend. They also don't count bounced sessions which is great.
Cons
The product is new, so it lacks polishing at some places. But, I have seen tremendous progress over the last 1 year, so I am bullish that this won't be a problem as such.
Alternatives Considered
HotjarReasons for Choosing Browsee
Pricing, recording sampling and customer support on chatSwitched From
FullstoryReasons for Switching to Browsee
hotjar only had heatmaps at that time
Verified Reviewer
- Industry: Consumer Goods
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 29/09/2022
Very useful app
Pros
Software helps me locate buyers and areas where I might get a sale
Cons
Difficult looking at which country buyers are from
Response from Heroteck Solutions
Thank you so much!
Replied 01/10/2022
Sachin
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 05/10/2020
We rely on Browsee to improve our website
Pros
Browsee is a great value, has a clean and intuitive user interface, and a founding team that is committed to continuous improvement. I look forward to viewing our site's analytics and recordings, especially when we update our site and want to see how users are interacting with our content.
Cons
No part of the software was difficult to use.
Alternatives Considered
FullstoryReasons for Choosing Browsee
Browsee is a better value, has a sleek user interface, customizable features, and a team that regularly releases improvements.Reasons for Switching to Browsee
Browsee is a better value than the alternatives.Response from Heroteck Solutions
Thanks a lot for your kind words :)
Replied 15/10/2020
Ravi
- Industry: Apparel & Fashion
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
5
Reviewed on 29/09/2021
One stop solution for your behavioral analysis
Experience so far has been excellent. Especially the support received till now. A lot of new features too were provided on request.
Pros
Integration
- Integration is as easy as it can be. One needs to simply place a pixel on the website via GTM/Launch and start tracking.
Impactful features
- Session replays with time-saving features like playback speed, skip inactivity periods, view the more similar session, create segments from there, quick links to other data sets linked to the page.
- Attention maps: Browsee goes a step beyond by providing attention maps along with scroll maps which are helping us to re-arrange our page structure and increase user engagement & reduce bounces.
- JS errors: Many intermittent or client issues have been fixed by having an access to JS errors which are very easy to miss out during QA and also very hard to reproduce in dev environments.
- Rage and dead clicks to identify what is causing frustration amongst users which is helping us to reduce exits from important pages.
Browsee UX:
- Very easy to use and intuitive. Simple and almost no onboarding/training required.
- Relevant features on pages and extensive filters for filtering out segments.
- Third-party tool integration.
Cons
Very rarely the heat map may move a bit, but that is quite evident and do not create confusion.
Response from Heroteck Solutions
Thanks a million for your kind words :)
Replied 30/09/2021
