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INSIDE vs Customer Interaction Manager Comparison

INSIDE

INSIDE is a live chat solution designed to help businesses in eCommerce, retail, travel, government and finance sectors connect with customers via... Learn more

Target size

Images

Customer Interaction Manager

Customer Interaction Manager receives and retains all interactions of a customer with the contact center for keeping a 360-degree view of a customer's... Learn more

Target size

Images

INSIDE

Overall rating

4.6
(41 reviews)

Features rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.5
Customer Support
4.5
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Customer Interaction Manager

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INSIDE
  • Free Version
  • Free Trial
Customer Interaction Manager
Not provided by vendor
  • Free Version
  • Free Trial
INSIDE
  • Cloud-based
  • On-premises
Customer Interaction Manager
  • Cloud-based
  • On-premises
INSIDE
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Customer Interaction Manager
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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