4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About Remote eye

Remote eye is a remote assistance solution that leverages artificial intelligence capabilities to provide businesses with video collaboration functionality via a web portal. It caters to equipment manufacturers, automotive companies, mining, oil and gas organizations, audit and inspection firms, and field service businesses. The Remote eye solution offers key features, such as live video streaming, still image capture, document sharing, and more.
Remote eye Software - Remote eye text messenger with translator

Remote eye pricing

Remote eye offers a free trial. Remote eye paid version starts at EUR 10.00/month.

Starting Price:
EUR 10.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Remote eye

Remote eye Reviews

Feature rating

Value for Money
4.8
Functionality
4.5
Ease of Use
4.7
Customer Support
4.9
5 reviews of 14 View all reviews
Uddeshya
Uddeshya
  • Industry: Entertainment
  • Company size: 501–1,000 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 18/09/2023

AI Software solution to deploy action

Pros

The feature which i like about Remote eye is that it is easy to set up and take in action immediately with having great connectivity so that it increase the work efficiency with minimal error.

Cons

Remote eye is a good software i did not find any cons. yet for this one, its a great investment by anyone in their business

Brian
  • Industry: Accounting
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2024

Remote eye

Remote eye is powerful assistance tool that level live videos and setups.

Pros

Effective guidance through videos.
Reduces cost by enabling remote support.

Cons

It more likely best to the users thus no negative issues.

Response from Wideum

Thank you for the review and for using our software solution

Replied 03/12/2024
Michael
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 08/12/2022

Augmented Reality in ACTION

Compared to the market competition, clearly the most user-friendly environment and quality of connection. Work needs to be done on working with data and its subsequent sorting and use for company management.

Pros

Integration is not yet easy. Users themselves have to accept the desire to share their work time with another person, which is a new habit for many of them. Once this is sorted out, the immediate benefit in increased work efficiency, reduced errors and insight into progress is a great benefit to the owners and the workers themselves.

Cons

Low awareness of the possibility of use. Interest is certainly not automatic, active acquisition is required and this costs a significant financial investment.

Kailash
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 05/12/2022

Industrial Software Solutions

Our clients use Remote Eye to enable collaboration between site engineers and remote experts.

Pros

Ability to remotely guide the Vuzix M400 smart glass wearer by pausing the video and doing annotations on the image is very useful. Being able to invite guest by sharing a url link is also very good feature.

Cons

It will help if the app provides deeper zoom in.

Koen
Koen
  • Industry: Computer Hardware
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/12/2022

Easy to setup, easy to deploy and easy to use.

Pros

The software is easy to setup, deploy and use, which helps for a wide adoption. The UI is straightforward.

Cons

There is always the need for both an expert and user account.

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