VSight Remote

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About VSight Remote

VSight’s AR Remote Assistance empowers connected workers with secure, real-time collaboration between on-site teams and remote experts, solving key challenges like downtime, skill gaps, and high operational costs. With AI-driven features and augmented reality (AR) remote assistance, VSight streamlines operations across industries, boosting productivity and enhancing decision-making. Solutions and Benefits • Minimized Downtime: VSight’s AR-powered remote assistance allows on-site teams to connect instantly with remote experts, resolving issues in real time and keeping workflows smooth by reducing costly delays. • Cost Savings & Reduced Travel: Traditional support requires on-site visits, which are costly and slow. VSight’s augmented reality remote assistance eliminates this need, enabling remote experts to assist through AR, cutting travel costs and speeding up responses. • Knowledge Transfer and Training: In industries where skill gaps impact productivity, VSight’s augmented reality for remote training offers step-by-step guidance, ensuring accurate task completion and helping field workers develop skills on the job. • Data Security and Compliance: VSight prioritizes security, with ISO 27001 compliance, GDPR, and CCPA adherence. Encrypted data transmission and secure access protocols make it suitable for industries with stringent data requirements. • Device Compatibility: Designed for varied operational needs, VSight works across smart glasses, mobile devices, and tablets, enabling teams to use augmented reality for remote service and maintenance training in diverse settings. • Seamless Integration: Supporting SCIM, OAuth, and integration with CRM, ERP, and other tools, VSight aligns with enterprise workflows, improving data flow and efficiency with real-time synchronization. Industry Applications VSight Remote meets the demands of sectors requiring constant operation and immediate support, including Manufacturing, Energy, Field Services, Automotive, Maintenance & Repair (MRO), Mining, Utilities, Telecom, Construction, Insurance, Healthcare, HVAC, Real Estate, and more. AI and AR-driven remote assistance addresses industry-specific needs, empowering teams to perform accurately and efficiently: • Field Services Augmented Reality: Remote experts guide technicians in diagnostics, repairs, and maintenance, ensuring quick, precise solutions where minimal downtime is critical. • Maintenance and Repair Using AR: VSight’s AR-based remote assistance allows on-site teams to access expert guidance for complex tasks, reducing downtime and ensuring precision. • Remote Training and Support with AR: Interactive, real-time support enables continuous training, bridging skill gaps and aligning teams with up-to-date protocols. Designed for Today’s Challenges VSight’s intuitive interface, extensive training resources, and user-driven support simplify adoption for teams, regardless of technical experience. This augmented reality remote assistance solution empowers teams to work more effectively, respond quickly to on-site issues, and maintain high standards of security with seamless workflow integration. With VSight Remote, industries gain an adaptable, efficient, and secure platform to tackle modern challenges and elevate productivity across operations.
VSight Remote Software - Annotate with Augmented Reality in live video stream.
VSight Remote Software - Collaborate on images, documents or 3D  models.
VSight Remote Software - Export session with associated files, chat and activities.
VSight Remote Software - View performance on Dashboard.
VSight Remote Software - Join meetings via designated rooms and make calls.
VSight Remote video
VSight Remote Software - Annotate with Augmented Reality in live video stream. - thumbnail
VSight Remote Software - Collaborate on images, documents or 3D  models. - thumbnail
VSight Remote Software - Export session with associated files, chat and activities. - thumbnail
VSight Remote Software - View performance on Dashboard. - thumbnail
VSight Remote Software - Join meetings via designated rooms and make calls. - thumbnail

VSight Remote pricing

VSight Remote does not have a free version but does offer a free trial. VSight Remote paid version starts at USD 79.00/month.

Starting Price:
USD 79.00/month
Free Version:
No
Free trial:
Yes

Alternatives to VSight Remote

VSight Remote Reviews

Feature rating

Value for Money
4.6
Functionality
4.7
Ease of Use
4.5
Customer Support
4.8
5 reviews of 20 View all reviews
Gerald
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 06/11/2024

Emerging technology

Out biggest issue is adoption, mainly due to the limited usability within customer facilities

Pros

Vsight is very responsive as a company and easy to work with.

Cons

The system is difficult to connect with when at customer factories. It seems to require too much overhead and does not operate well on a medium quality signal.

Alternatives Considered

Microsoft Teams

Reasons for Switching to VSight Remote

Another division uses this product. Pricing was fair compared to others
Louis
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/04/2021

Vsight saved our overseas technical support!

When collaborating with overseas partners for technical intervention, there's often a challenge with getting a sense of the actual situation. VSight has made it possible with AR features and high resolution photo sharing with annotations.

Pros

There's no need to install any software on mobile phone or laptop and it's very easy to use. With Vsight, we have set up technical intervention with a few different countries within minutes.

Cons

None. This application met our every needs for remote technical support.

Benjamin
  • Industry: Machinery
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 06/11/2024

Good product and Good Service

Good and reliable System with many usefull functionalities

Pros

Easy to be used
Many functions
Good Sales service

Cons

Augmented Mode does not work very well
High Energy consumption on mobile device

Alternatives Considered

TeamViewer Remote

Reasons for Switching to VSight Remote

Good Funktionalität and Good Sales Support
Boran
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/11/2024

AR Remote Assistance

We are happy with overall experience. We will see if there will be AI features and will decide.

Pros

- The application performs exceptionally well in all scenarios.
- It offers a comprehensive range of integration options.
- It genuinely provides augmented reality functionality.

Cons

Before purchasing, we asked for a trial and that period could be more than 14 days.

Stephane
  • Industry: Machinery
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 06/11/2024

Feedback from Aisa Automation Industrielle SA

In general very good, with some negative experiences as stated above.

Pros

Simplified layout, cloud based application. Working with rooms. Video call quality, file sharing, ability to take control of the remote device to take pictures. Quick sharing of call invitations & links to calls contents.

Cons

Some issues with stability on some devices. Loss of communication during calls, sometimes the device could reconnect, sometimes complete restart of the device was required. This could be generated by the device and not by the VSiight Remote app itself...

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