---
description: Review of Google Workspace Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Google Workspace | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Google Workspace

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> Google Workspace (formerly G Suite) is a cloud-based suite of collaboration and document management tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features include access control, real-time chat, presentation streaming, two-way audio and video, private chat, calendar management, real-time editing, mobile access and content management.&#10;&#10;Teams using Google Workspace can set up meetings and share links with staff members, clients or customers to facilitate communication. Participants can join meetings directly from a Google Calendar event or an email invite that includes all details about the event. Additionally, it offers a dial-in functionality, which enables employees to join meetings without an internet connection. &#10;&#10;Google Workspace facilitates voice and video conferencing through Google Meet, with support for up to 250 participants. Pricing is available on monthly subscriptions and support is extended via documentation, FAQs, forum and other online measures.
> 
> Verdict: Rated **4.7/5** by 17565 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 17565 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Google

## Commercial Context

- **Starting Price**: USD 7.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Business Starter: $6 per user per month. &#10;Business Standard: $12 per user per month.&#10;Business Plus: $18 per user per month.&#10;Enterprise: contact Google for pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Argentina, Australia, Austria, Brazil, Canada, Cyprus, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Indonesia, Ireland, Israel, Italy, Kenya and 22 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Archiving & Retention
- Asset Library
- Asset Sharing
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audio Calls
- Audio/Video Conferencing
- Audio/Video Recording
- Audit Management
- Authentication
- Autofill

## Integrations (37 total)

- AODocs Document Management
- Adobe Acrobat Reader
- Adobe Workfront
- Asana
- Calendly
- Canva
- ClickUp
- Confluence
- Figma
- Gmail
- Google Analytics 360
- Google Calendar
- Google Docs
- Google Drive
- Google Forms

... and 22 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Document Management Software](https://www.softwareadvice.com.au/directory/722/document-management/software)

## Related Categories

- [Document Management Software](https://www.softwareadvice.com.au/directory/722/document-management/software)
- [File Sharing Software](https://www.softwareadvice.com.au/directory/4535/file-sharing/software)
- [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software)
- [Records Management Software](https://www.softwareadvice.com.au/directory/1859/records-management/software)
- [Audio Conferencing Software](https://www.softwareadvice.com.au/directory/4441/audio-conferencing/software)

## Alternatives

1. [Google Drive](https://www.softwareadvice.com.au/software/105807/google-drive) — 4.8/5 (28494 reviews)
2. [OneDrive](https://www.softwareadvice.com.au/software/23542/onedrive) — 4.5/5 (12705 reviews)
3. [Microsoft 365](https://www.softwareadvice.com.au/software/397757/office-365) — 4.6/5 (14084 reviews)
4. [Microsoft SharePoint](https://www.softwareadvice.com.au/software/397825/microsoft-sharepoint) — 4.4/5 (5433 reviews)
5. [Dropbox Business](https://www.softwareadvice.com.au/software/132175/dropbox) — 4.5/5 (21689 reviews)

## Reviews

### "Finally switched from Microsoft — and I'm not going back" — 4.0/5

> **Rishi Teja** | *15 May 2026* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: Honestly I had my doubts when my company decided to switch from Microsoft 365 to Google Workspace two years ago. I had been using Outlook and Word for over 10 years so it felt like I was learning to write over again.. Within a month I totally got why so many teams are making this change.&#10;&#10;\* The real-time collaboration feature is really the part.&#10;&#10;There was a time when three of us were working on the Google Doc during a call.&#10;&#10;Watching each others cursors move in time leaving comments and fixing them on the spot made me think this is what being productive feels like.&#10;&#10;No emailing "Final\_v3\_ACTUAL\_FINAL.docx" back and forth.&#10;&#10;That alone saved us 4 to 5 hours each week as a team.&#10;&#10;Gmails search is also really good.&#10;&#10;I can find an email from a client from 18 months ago in under 10 seconds.&#10;&#10;I used to hate searching through Outlook folders for anything than a few weeks.&#10;&#10;The way Calendar, Meet and Gmail work is also seamless.&#10;&#10;It takes one click to join a meeting from the calendar invite, with no need to look around for links.&#10;&#10;Google Drives file sharing is easy.&#10;&#10;I set who can access it share a link. It just works.&#10;&#10;The version history on Docs and Sheets has saved me more, than once.&#10;&#10;I accidentally deleted a section of a report and was able to restore it from three hours earlier without stressing out.&#10;&#10;Using storage means I don't worry about which device I'm using.&#10;&#10;I've picked up a document I was writing on my phone during a commute and continued it on my laptop at my desk without saving or transferring the file.&#10;&#10;Google Workspace makes it easy to work from anywhere.&#10;&#10;I'm glad my company made the switch.
> 
> **Cons**: I'll be straight — it's not perfect. Google Sheets is great for 80% of what I do, but if you're doing serious financial modelling or need complex nested macros, you'll feel the ceiling pretty quickly. I still have to export certain reports to Excel for a few stakeholders who need advanced pivot functionality, which is a bit annoying.&#10;Customer support is the biggest gripe I've seen echoed everywhere online, and in my experience it's fair. When I had an issue with MX record configuration for a new domain early on, I spent nearly a week going in circles between contradictory help articles and an AI support bot that kept suggesting steps I'd already tried. Eventually a colleague who'd set it up before helped me sort it. A real human would have fixed it in 20 minutes.&#10;The pricing also adds up fast if you need more seats or storage. The Business Starter plan is reasonable, but jumping to Standard for the 2TB storage and better Meet features felt like a significant step up in cost for a small team.&#10;Google Drive organisation can get messy over time if you don't stay on top of it. Shared drives especially can turn into a bit of a junk drawer if your team isn't disciplined about folder structure.
> 
> Two years in and I genuinely don't miss my old setup. Google Workspace has become completely invisible in the best way — it just works in the background and lets me focus on actual work. The collaboration tools are best-in-class, the reliability is rock solid, and the fact that I can open and edit a client's Word or Excel file directly without installing anything has saved me embarrassment more than once.&#10;If you're a small to mid-sized team that values working together in real time over heavy-duty offline desktop functionality, this is the suite for you. Just go in with realistic expectations about support and know that Sheets isn't Excel — but for most day-to-day work, you honestly won't care.

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### "Google Workspace is the Leader in Workspace Offerings\!" — 5.0/5

> **Christopher** | *9 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Google Workspace is a great workspace with all the tools you need. You can create Microsoft documents, pdfs, and spreadsheets with Google workspace. It's closet competitor, Proton Workspace, does not offer spread sheet support.
> 
> **Cons**: Well to be perfectly frank, I don't want to use Google Workspace since Google is tracking our data and selling it. But it is so hard to shake\!
> 
> If someone could do it better for the same price, then I would go for it. For now, no one can beat what Google has to offer.

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### ""The all-in-one suite that lets you work the way you want."" — 5.0/5

> **César José** | *15 May 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Google Workspace lets me work comfortably and at my own pace. The integration between its tools — Drive, Docs, Gmail, and Meet — makes everything flow seamlessly. I can collaborate with my team in real time without any hassle.
> 
> **Cons**: Some advanced features can have a learning curve. The pricing may also feel steep for small teams or projects with a tight budget.
> 
> Overall, my experience with Google Workspace has been very positive. The platform gives me everything I need to work comfortably and efficiently, centralizing all my tools in one place.

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### "A Convenient All in one place Business Workspace for the team" — 5.0/5

> **Alissa** | *16 March 2026* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most is it makes communication and collaboration easy. Gmail, Google Drive, Docs, and Sheets all work together , which makes it simple to share information and keep files organized. It’s very convenient to access everything from anywhere, and multiple people can work on the same document at the same time.  I can take my office with me on the go and have everything with me.
> 
> **Cons**: It can take some time to learn where  admin settings are located. Very Minor syncing or formatting differences when sharing documents with people using other software.
> 
> My experience with Google Workspace has been very positive. It provides a reliability for  managing email, documents, and collaboration in one place. The ability to access files from anywhere and share information with coworkers makes my daily work more efficient. It has helped keep communication organized and makes it easier for everyone to stay connected and productive.

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### "Google Workspace and K-12 are like Peanut butter and Jelly" — 5.0/5

> **Ben** | *5 May 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Google Workspace, especially in K-12, is leading the cloud based services market. Google Workspace is the sole reason we were financially able to implement a 1 to 1 policy for students.
> 
> **Cons**: The only downsides of Google Workspace would be the high costs and often thinks change without any prior approval.
> 
> We have been using Google Workspace for years for Chromebook management, and all primary cloud-based services such as files, sharing, collaboration, chat, email, calendaring, etc.

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## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/344998/google-workspace> |
| en | <https://www.softwareadvice.com/marketing/google-workspace-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/344998/google-workspace> |
| en-GB | <https://www.softwareadvice.co.uk/software/344998/google-workspace> |
| en-IE | <https://www.softwareadvice.ie/software/344998/google-workspace> |
| en-NZ | <https://www.softwareadvice.co.nz/software/344998/google-workspace> |
| fr | <https://www.softwareadvice.fr/software/344998/google-workspace> |

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