--- description: Review of Missive Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Missive | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Missive](/software/299830/missive) # Missive Canonical: https://www.softwareadvice.com.au/software/299830/missive Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.com.au/software/299830/missive?page=2) > Missive is an inbox collaboration platform that allows teams to work together on email without disrupting their existing workflow. Designed for businesses that rely heavily on email, Missive provides features to help teams stay coordinated, focused, and productive. Key features include tags, statuses and task management. The platform offers dedicated team spaces with shared inboxes, tasks, and discussion areas. This enables teams to collaborate on emails, provide context and information to one another, and ensure important messages are handled efficiently. Additionally, Missive provides visibility into team workloads, allowing managers to balance tasks and keep track of who is working on what. > > Verdict: Rated **4.9/5** by 156 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 156 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Missive - **Founded**: 2015 ## Commercial Context - **Starting Price**: USD 18.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: - Free - $14/month - $18/month - $26/month Details: https://missiveapp.com/pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Autoresponders - Brainstorming - Business Process Automation - CRM - Calendar Management - Calendar Sync - Canned Responses - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management ## Integrations (20 total) - Aircall - Asana - ChargeDesk - ChatGPT - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox Business - FullContact - Google Drive - HubSpot CRM - Make - Pipedrive - Retool ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software) ## Related Categories - [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software) - [Complaint Management Software](https://www.softwareadvice.com.au/directory/499/complaint-management/software) - [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software) - [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software) - [Workflow Management Software](https://www.softwareadvice.com.au/directory/4272/workflow/software) ## Alternatives 1. [Google Workspace](https://www.softwareadvice.com.au/software/344998/google-workspace) — 4.7/5 (17519 reviews) 2. [Microsoft 365](https://www.softwareadvice.com.au/software/397757/office-365) — 4.6/5 (14053 reviews) 3. [Mailchimp](https://www.softwareadvice.com.au/software/111921/mailchimp) — 4.5/5 (17581 reviews) 4. [Front](https://www.softwareadvice.com.au/software/44733/front) — 4.5/5 (286 reviews) 5. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1758 reviews) ## Reviews ### "Sales collaboration done right" — 5.0/5 > **Ujjwal Kumar** | *21 March 2026* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: The standout for our team is crafting client emails together before sending. Everyone contributes to drafts, adds input through comments, and we make sure messaging is on point. Automation takes care of keeping our pipeline organized so we're not manually shuffling things around constantly. > > **Cons**: Search handles current stuff fine but gets sluggish when you need to pull up threads from several months back. > > Eight months deep and this thing is baked into our daily sales rhythm. Knowing exactly who owns which deal matters big time, especially when teammates are on the road or calling in sick. Ramping up new salespeople got significantly easier - they observe how our best reps communicate with clients and absorb good habits naturally. Would definitely recommend to any sales team looking to collaborate on customer emails. ----- ### "Does shared mailbox really well" — 5.0/5 > **Amit** | *11 March 2026* | Internet | Recommendation rating: 9.0/10 > > **Pros**: There are a lot of players in this space, but Missive does one thing (shared mailbox) really well; the collaborative drafts with real-time editing (like a shared google doc) are nice, the comments/discussions on emails are easy to use, the rules are comprehensive, labels with sharing (auto-share to specific users when a label is applied) are neat, and they have apps for each platform (Mac, iOS, Android, etc.) which is much nicer than just a web app. > > **Cons**: The pricing has increased over time. I wish they had free (or lower cost) observer users - there are many cases where we'd like a larger group of users to have access to certain labels (to occasionally lookup something) but can't justify the cost of a license for all those occasionally users. The tasks feature seems clunky (I never understood it so I don't use it). > > Great if you're looking for a tool that does one thing really well (shared mailbox), but if you're looking for all-in-one platforms with fancy AI automations, there are other options. ----- ### "Missive Review" — 3.0/5 > **Laura** | *23 October 2019* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: My favourite part of missive was that we were able to integrate other programs and platforms into our Missive. Giving us more abilities than if we were just using one program. > > **Cons**: Because of the fact that we were integrate other platforms into our Missive use we would sometimes run into troubles if one platform upgraded and the functionality stopped between the two. > > A great resource when working with many different types of email platforms and communication platforms. ----- ### "Missive Features I Thoroughly Enjoy :-)" — 5.0/5 > **Erin** | *29 December 2025* | Music | Recommendation rating: 8.0/10 > > **Pros**: I really like having multiple inboxes in one place, and the ability to tag team members with quick comments instead of extra emails. I also like the snooze options/features to help me organize followups. > > **Cons**: Sometimes the search function doesn't feel 'broad' enough. Example: I want to find order SO110000397. If I search using only numbers (110000397) it doesn't come up unless I clear my filters. > > Very good. I was skeptical at first (I've been using Microsoft Outlook for 20+ years) but now I work with a remote team and Missive is super helpful. ----- ### "Changed how we handle billing emails" — 5.0/5 > **Verified Reviewer** | *2 April 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: The comment feature lets me quietly ask our senior accountant questions before replying to clients, which has stopped me from giving wrong information several times. Templates for common billing situations (payment receipts, late fee explanations, payment plans) save a lot of time. > > **Cons**: The preview sometimes has trouble showing certain PDF files, so I occasionally need to download them to see them properly. > > We started using Missive about seven months ago and it's made our billing work noticeably easier. Before, client billing emails were spread across everyone's personal inboxes and we'd sometimes send clients different information about the same invoice. Now everyone sees the same information and our replies are consistent. ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.com.au/software/299830/missive?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/299830/missive) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data