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About Missive
Missive is a team inbox for email collaboration. Users can chat with teammates right via the inbox, share attachments and assign task. It includes shared labels, which help professionals organize conversations by project or department such as customer support, marketing campaigns and more.
Missive pricing
Missive has a free version and does not offer a free trial. Missive paid version starts at USD 18.00/month.
Starting Price:
USD 18.00/month
Free Version:
Yes
Free trial:
No
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Missive Reviews
Feature rating
5 reviews of 97
View all reviews
Josiah
- Industry: Outsourcing/Offshoring
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 14/12/2023
The Best Inbox Management Tool, ESPECIALLY FOR THE PRICE
Pros
It turns your inbox or team inbox into a fully-functioning ticket system without making clients feel like they're stuck in a ticket system. It's much more modern, seamless, and intuitive than most ticket systems and has countless helpful features to make daily tasks easier. We can integrate multiple calendars and inboxes into Missive which helps us so much. We used to have to have multiple logins and sites for different calendars and inboxes and now they are all in one place. The price is also extremely reasonable considering this product saves us countless hours and troubleshooting.
Cons
There are very, very few features that we would like to see from Missive that are not already there. The dev team is aware of these features and works diligently to implement them. Updates happen frequently, smoothly, and are always relevant.
Alternatives Considered
FrontSwitched From
FrontReasons for Switching to Missive
Front is way too expensive when you realize Missive exists. Front utilizes the irritating pushy sales workflow where they try to have you meet with multiple sales people over many meetings and convince you to go with them. This is probably why they're ridiculously expensive. Missive treats us like humans who just want a product that works well and they are happy to try to please at all stages.
Kyle
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 14/05/2024
Missive can replace a number of other tools for small teams
I use Missive every day, all day long. I had another team member at one point and Missive made collaboration super simple and the learning curve was not steep at all.
Pros
I'm a 1-person operation and for me Missive makes email and customer relationship management easy. I don't need a separate CRM to run my business. Missive helps me accomplish most, if not all, of the tasks I had previously delegated to my CRM.
Cons
The ability to add custom integrations to Missive is huge, but I'd love to see more tutorials and examples for creating custom integrations.
Reasons for Choosing Missive
Wanted more from my email client and Missive met my requirements.Switched From
GmailReasons for Switching to Missive
Missive was the most similar to an actual email client and had was easier to insert into my workflow.- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 19/11/2024
Best of the best customer support system.
A wonderful, mature product that does what it says on the tin. I researched all the competition and this came out on top.
Pros
It works exactly like a customer centric email support system should. The after sales support is superb. API access is is fantastic. GPT integration. Lots more.
Cons
Probably the thing I least like is the pricing, but it's fair.
Alternatives Considered
AsanaReasons for Switching to Missive
It was customer centric and didn't feel like a support desk.- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
3
Reviewed on 19/11/2024
It's a very good service but can be improved with QoL changes.
It's fairly easy to use, and email rules and labels seem to be very customizable but there are some shortcomings that can be improved.
Pros
The ease of use, labels, setup, canned responses and different team inboxes.
Cons
Better email thread organization for easier printing. Also, the inability of being unable to copy the text from the email print screen in Missive.
Angel
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 03/10/2024
Missive for shared inbox management
We've been looking to shift to a collaborative email and messaging platform that allows our team to manage communications more effectively especially now that we are using a shared email address for our team. I appreciate the shared inbox, real-time chat, and task management feature that they have. However, I find the learning curve a bit challenging initially but after a few weeks into using it, we fully shifted to using it from our old email software. We use the paid version of it in our work.
Pros
Ability to organize and manage different team emails
Cons
Spam emails still infiltrate my inbox despite setting up a rule to detect and delete spams.
