Leapsome Reviews

Pros

I love interactive survey in leapsome which enhance engagement between employees

Cons

Integration to other tools is hectic and sometimes need extra technicality.

Pros

The sales and customer service from leapsome is second to none!

They're a developing company, "new" to the market, but they are pushing out new features every month!

If you have an issue they're just one ticket away, and reply within 2 hours normally, always helpful. The tool works great too, it makes sense :)

Cons

I think the performance management feature could use more customisation, but i know they are working on bringing the best features to the biggest amount of users.

Alternatives Considered

Lattice

Reasons for Switching to Leapsome

Price, customisation, sales process won us over.

Pros

The user interface is on top notch
It is easy to use
It is cost effective
It has made our work in the company easy to document feedback with employees
Very good customization of survey options
The software aims to intergrate everything related with performance,engagement and career management

Cons

Theres nothing really to dislike about leapsome it is sincerely the best

Pros

1. It is good as an employee database, you can store a lot of data about your employees

2. Leapsome works well together, all of the different modules operate together. for example, instant feedback can be referred to in a 121 manager review. Competencies reviewed on a manager review can also be reviewed in instant feedback.

3. Once you have the goals set up, they work quite well numerically - parent goals can have a number of child goals below them, and the average percentage completion of the child goals makes up the parent goals. This works well if your goals are strictly numerical

4. The review system works well, once it is set up. You can automate it so that review cycles go out with managers reviewing their subordinates on their competencies, and employees reviewing each other etc.. This all works quite well together, and in a review you can see past instant feedback (which is the way to give feedback outside of a review cycle)

5. The customer service is very nice and helpful, and have helped me work through complex problems on numerous occasions

In fact, the instant feedback feature is probably the most useful feature for us, despite it being the simplest.

Cons

1. The 'learning' module leaves a lot to be desired. The due dates work weirdly, which is hard to explain if you have never used it but it's basically a non-feature - the due dates do not really work.
The UI/UX of completing a learning 'path' (as they call it) is quite poor. It is very basic and the only real customisability you have is a rich text editor. That's it. There is no option to add a preview image for an article for example.
The quizzes are very basic in the options you have - they must be multiple choice, and the answers must be text. All you can change is the amount of correct and incorrect answers.
The 'tasks' are just a check-box. That's it.

2. Goals
I wanted to set 8 different numerical goals for each employee at my company, which update weekly with their progress. We have the numerical data. But, the only way on Leapsome to update a goal is to do so manually - there is no API. So, I am forced to manually update all the goals every week (in the hundreds). This is a waste of my time but necessary

Pros

First, I like that Leapsome easily integrates with other applications.
Leapsome makes handling engagement surveys and also onboarding easy.
It is also an amazing learning solution.

Cons

I find all features of Leapsome amazing and no complaints.

Pros

It is very easy to use. It is particularly useful for HR issues and all information and data are handled clearly. It has made our work in the company easier to document feedback with employees.

Cons

It takes some getting used to at first if you're coming from another tool, but it really goes very quickly.

Pros

Surveys, Reviews, and performance evaluations for tutors.

Cons

Unfair terms presented for renewal. Beat around the bush to reduce from 100 licenses to 30 licenses, since we are only using about 14. It is unfair because we won't be using it for a whole 3 months during the summer and do not know the certainty of the next school year. Made us lock into another contract without letting us know of a renewal for a whole year. Waste of money.

Pros

Easy to use ui and very good customization of survey options

Cons

Free trial is too short to understand if its needed for your company or not

Pros

i mostly like that templates that are more flexible and easy to analyse.

Cons

i did not seen any dislike in Leapsome software.

Pros

I really like the user interface and the way things are set up in Leapsome

Cons

can't think of anything negative, it does exactly what it's supposed to do

Pros

Leapsome's performance management tools are one of the key strengths about the product, it allows for setting a personalized objectives and key results and regular check-ins. The tools are designed to ensure employees receive continuous feedback and be able to track the progress of the goals. Leapcome also enables the enterprise to implement L&D strategies very effectively, with the individual development plans and goal tracking features, it empowers the employees to take charge of their career growth. The customization and Reporting are great options in Leapsome that allows the enterprise to adapt the platform to fit our specific needs in every department.

Cons

The pricing is higher compared to other platforms in the market, especially if the enterprise would need to have advanced features, then this will have a huge impact on the total pricing structure. The platform is generally easy to use, however for some departments we noticed that not all the employees were able to fully utilize all of its features.

Pros

Leapsome's standout quality is its user-friendly interface.

Cons

A couple of weaknesses could be mentioned, perhaps—the learning curve and the limited mobile app consultation—but I think it’s safe to call Leapsome a powerful platform for something I like to think more than just a few companies at this point are aspiring to: A culture of continuous improvement, a more engaged workforce, and as some of our friends from Leapsome might put it, “substantial benefits when implemented thoughtfully.”

Pros

It's focus in creating a continuous feedback

Cons

Can sometimes be overwhelming for smaller companies that don't need the full range of features it offers

Pros

Everything that i need, all in one place

Cons

Honestly there was not anything that i disliked about this platform

Pros

Decent UI but doesn’t do everything that we need it to

Cons

Limited range of features available - needs a range of content available already

Pros

Tracks the progress, onboardings and employee development really good.

Cons

I think it has very limited functions and can be improved

Pros

The 360 feedback and performance review system stands out most and OKRs management tools are fantastic for aligning contribution. The survey provides to improve employee satisfaction.

Cons

Pricing is higher for small business and startups.

Pros

Leapsome lets us centralize performance management and development, which boosts employee engagement and ensures openness in procedures and audits. We can create and run surveys to help management and staff make the best decisions. It's excellent that we developed ways to exchange remarks between tiers while maintaining privacy. Leapsome enables us to specify who gives feedback, which makes all functional relationships clear to all. We can also organize performance review sessions with line managers to discuss interim plans and goals and formalize observations.

Cons

There are not many negatives to report, but it seems that Leapsome integrates with a limited number of programs, which is a hindrance to using it for more functions.

Pros

It's amazing how easy yet impactful it is to monitor employee performance and interact with individuals in you network.

Cons

Up until now, everything has been smooth sailing and I haven't encountered any problems while using it.

Pros

As an user I really like the performance reviews and peer review. It allows you to make a complete auto-evaluation and give relevant feedback to your colleague.

Cons

The open task section is kind of messy and not super intuitive.

Pros

The software aims to integrate everything related with performance, engagement and career management.They try to accomodate all possible use cases, which in most of our scenarios we were able to migrate our manual processes to Leapsome.Overall well thought, with a good % of customization - goals feature is brilliantly designed.

Cons

UI UX could be better.Career paths management/setup could be better designed/have better features. Some limitations to some customization extent but they're welcome to feedback.No way to integrate employee important career data to have a centralized information to managers (for .eg. I can setup attributes to employees but managers cant see them).

Alternatives Considered

Lattice and Bob

Reasons for Switching to Leapsome

Value for manue

Pros

The platform makes it possible for us to run 360 peer reviews as we want to, and encourages our employees to give each other ongoing feedback. It’s made our HR processes not only more efficient but also more transparent. The tool was surprisingly simple to roll out, and there was a really positive response from the managers and employees – so now we’re looking at using the rest of Leapsome’s features, like 1-on-1 meetings and engagement surveys. We were also very impressed by the Leapsome customer team, who visibly incorporated our feedback into the platform before we had even decided to use it! They were the only tool that we could see were seriously passionate about acting on feedback themselves, and their answers to our support requests have been consistently prompt and helpful.

Cons

We have had some minor, short-term issues, such as where to find a particular setting in the app and we have a few requests for new features, however, every time we see anything like this, the Leapsome product team is always quick to respond and improve the platform based on our suggestions.

Alternatives Considered

Lattice, Impraise and Small Improvements

Reasons for Switching to Leapsome

What mainly convinced us was the great customer service. They even implemented one small feature request we had during the sales cycle with us, when we were not even a customer yet. This made the decision!

Pros

A heck of a value for your hard-earned dollars.

The performance reviews system is second to none in this galaxy, and probably beyond it too.

The OKR features are well balanced, in a sweet spot between "too basic" and "too complicated". The platform also covers the so-much-need CFRs (conversations, feedback and recognition) mechanisms without which the OKRs would be useless.

Cons

I promise you that I spent more time thinking about this than about the good things. The pros are clear and evident, but I couldn't find cons, I swear. This says a lot.

Alternatives Considered

Quantive StrategyAI and Weekdone

Reasons for Choosing Leapsome

Atiim was bought by Workfront.

Pros

Leapsome is easy to use and sophisticated with its capabilities. You can set up review cycles super quickly using their best-practice templates, and because it’s always clear to the review participants who is submitting answers and when, employees feel a lot more involved than they did under our previous system (which was one-sided and didn’t encourage reviewees to give much input). Now that employees have to do a self-assessment before receiving a review talk, our participation rate has shot up to 100%.
The review answers themselves can be framed numerically or as text, which is great because it means we get a deeper understanding of both individual reviews and each review cycle as a whole. Unlike with our old system, Leapsome gives us a way to view the data in lots of different ways with their analytics features.

Cons

To be honest, we didn’t encounter the cons we’d anticipated! Some felt reluctant to change our old HR system, which had been in place since around 2000, and as part of the HR team, I wondered if Leapsome would just overcomplicate a manual system I was familiar with. To our relief, it wasn’t difficult to use Leapsome at all! Our existing employees are very happy with the platform and all our new hires start using it with ease.

Pros

What I like the most is that Leapsome is very is to use. Whether for the Admins or the Employees.

Cons

1- It's too tricky to create assessment forms in the learning paths - You should find an easier way.
2- All Learners should receive a notification when a learning path is updated