Leapsome

Pros

I love interactive survey in leapsome which enhance engagement between employees

Cons

Integration to other tools is hectic and sometimes need extra technicality.

Pros

The sales and customer service from leapsome is second to none!

They're a developing company, "new" to the market, but they are pushing out new features every month!

If you have an issue they're just one ticket away, and reply within 2 hours normally, always helpful. The tool works great too, it makes sense :)

Cons

I think the performance management feature could use more customisation, but i know they are working on bringing the best features to the biggest amount of users.

Alternatives Considered

Reasons for Switching to Leapsome

Pros

The user interface is on top notch
It is easy to use
It is cost effective
It has made our work in the company easy to document feedback with employees
Very good customization of survey options
The software aims to intergrate everything related with performance,engagement and career management

Cons

Theres nothing really to dislike about leapsome it is sincerely the best

Pros

1. It is good as an employee database, you can store a lot of data about your employees

2. Leapsome works well together, all of the different modules operate together. for example, instant feedback can be referred to in a 121 manager review. Competencies reviewed on a manager review can also be reviewed in instant feedback.

3. Once you have the goals set up, they work quite well numerically - parent goals can have a number of child goals below them, and the average percentage completion of the child goals makes up the parent goals. This works well if your goals are strictly numerical

4. The review system works well, once it is set up. You can automate it so that review cycles go out with managers reviewing their subordinates on their competencies, and employees reviewing each other etc.. This all works quite well together, and in a review you can see past instant feedback (which is the way to give feedback outside of a review cycle)

5. The customer service is very nice and helpful, and have helped me work through complex problems on numerous occasions

In fact, the instant feedback feature is probably the most useful feature for us, despite it being the simplest.

Cons

1. The 'learning' module leaves a lot to be desired. The due dates work weirdly, which is hard to explain if you have never used it but it's basically a non-feature - the due dates do not really work.
The UI/UX of completing a learning 'path' (as they call it) is quite poor. It is very basic and the only real customisability you have is a rich text editor. That's it. There is no option to add a preview image for an article for example.
The quizzes are very basic in the options you have - they must be multiple choice, and the answers must be text. All you can change is the amount of correct and incorrect answers.
The 'tasks' are just a check-box. That's it.

2. Goals
I wanted to set 8 different numerical goals for each employee at my company, which update weekly with their progress. We have the numerical data. But, the only way on Leapsome to update a goal is to do so manually - there is no API. So, I am forced to manually update all the goals every week (in the hundreds). This is a waste of my time but necessary

Pros

First, I like that Leapsome easily integrates with other applications.
Leapsome makes handling engagement surveys and also onboarding easy.
It is also an amazing learning solution.

Cons

I find all features of Leapsome amazing and no complaints.