ComputerEase Reviews

Pros

Budget friendly, customizable, user friendly and responsive staff

Cons

Although it is customizable I do wish I could have more customization such as safeguards and approval processes for over budget items

Pros

I love ComputerEase for construction-based companies or companies with project-based costing. It provides both structure in reporting and accounting and the flexibility for each individual company to set up the cost system and reporting for the specific needs of their business.

General contractors will love the Subcontract module which allows you to link sub change orders to an owner change. It also allows you to limit billings and payments on a subcontract.

Subcontractors will love the labor module and unit based costing reports that are available.

Cons

Sometimes you have to get support involved to help building custom reports that you need - the good news is that support is very responsive.

Alternatives Considered

Sage Accounting, Viewpoint Spectrum, RedTeam Go and Contractor Foreman

Reasons for Choosing ComputerEase

Moved from QBO to ComputerEase to support business growth and provide robust job cost reporting and better subcontract management Moved from Explorer software to ComputerEase to provide better reporting and ability to administer to software.

Switched From

QuickBooks Online and Explorer Eclipse

Reasons for Switching to ComputerEase

ComputerEase provides the best value and when compared to other products. I provide fractional Controller/CFO services for growing companies and believe that the software a contractor selects is as important as the tools they use to get the job done. ComputerEase is a great option for growing companies moving from QBO and will continue to support their growth for a long time.

Pros

Q-tools only - but half the battle was report creation when there were no templates to get started and not user friendly.

Cons

Cloud Base app or desktop slow, glitchy, 2002's DOS key strokes! No drilling into file from one place, you need to open 3 items to find 1item you need in job file - need collective data drill. No drag and drop. Very old school - team 5 in AR system, all staff must be out in order to update, post or clear in order not affect each other. Cloud printing pipeline takes 20 minutes to print 18 pages of separate invoices holding then in print que until what ever is holding it up. Not EDI based purchasing to keep up with vendor product catalogs.

Pros

The dashboard. From engineers, to different accounting teams, it is easy for everyone to get the information they need.

Cons

Not a big fan of the Service Management module.

Alternatives Considered

ServiceTitan and QuickBooks Enterprise

Reasons for Switching to ComputerEase

Quickbooks does not have enough controls. Service Titan is more than we need.

Pros

Payroll Integration and its focus on Contractors (Generals and Subs).

Cons

Our IT dislikes that it runs on Citrix. The visuals are a little antiquated but it gets the point across.

Alternatives Considered

FOUNDATION

Reasons for Switching to ComputerEase

We liked that CE was locally based in Cincinnati, OH which is where we are.

Pros

Ease of use. It's a great product that does everything we need, without being too complicated.

Cons

It needs open API to work with other programs. Or be cloud based, not just a program on a Citrix server.

Alternatives Considered

QuickBooks Desktop

Reasons for Switching to ComputerEase

Great product, ease of use, price mid point compared to others. there were others but they've all changed names now.

Pros

I didn't need to integrate software. It was also easy to setup on any and all of my devices. Don't have to be a rocket scientist

Cons

I didn't know about it😂.It took me a min to open and setup even after I purchased it

Alternatives Considered

Windows 10

Reasons for Choosing ComputerEase

I seen an advertisement on the internet

Switched From

Microsoft Excel

Reasons for Switching to ComputerEase

The software is more reliable and also storage is a plus

Pros

The application allows one to start using for the most basic functions easily and then continuously build out more complexity as needed. This is great for ease of implementation without needing to understand all of the functionality available prior to getting up and going.

Cons

The Q-Tools reporting tool should allow greater flexibility in customizing reports and provide the ability to map tables and create reports in addition to those that exist currently. Enhancements to allow more custom importing of data should also be available. Contacting ComputerEase support for any "custom" needs is very expensive and time consuming for even the most simple request.
Adding new modules requires a minimum purchase of training that I often find unnecessary and would rather not be forced to pay for allowing me more budget to spend on additional needs.

Pros

The financial and job costing tools are very user friendly.

Cons

The scheduling needs improvement and there Q-Tools reports need to cross modules

Pros

The accounting and job cost is excellent

Cons

Its platform is a little dated, the Apps are also dated. I think CE will lose market share if it doesn't upgrade its platform at some point. Although, that being said, most folks love it, especially accountants.

Pros

ComputerEase seems to be one of the less expensive software options out there while still offering many optional features. There are multiple pre-built reports to see profitability, etc. We have not had any system "crashes".

Cons

ComputerEase is not a relational database - which if you are used to a relation database, the process of looking up or entering information will require more steps. The service module is a bit weak despite an upgrade in Spring 2017 (dispatch board lacking features, unable to easily view a work ticket once it has been completed, not easy to link to AP, time keeping app unable to view submitted entries without additionally logging into the online portal). The customer technical support is handled by a third party company that is divided into regions. The regional team supporting us seems short staffed at times.

Pros

Job set up, tracking, tax reports, AP & AR systems ease of use, GL accounting system, contract/subcontract/p.o. templates and ease of payroll.

Cons

Lacking the HRIS component - Had to purchase a separate HRIS (Human Resource Information System) through BambooHR that our employees could log into to track their time off, for benefit enrollment and tracking and for supervisors/foreman to perform performance evaluations and post job openings.

Pros

The document management and inventory management

Cons

Nothing least liked about the software. I will just love to know more about how to make use of the subcontractor.

Pros

This product allows you to house and report on a lot of important information pertaining to payroll and human resources.

Cons

It can be difficult to find the information you are looking for. Would be nice to have a tutorial or manual housed in the product.

Pros

Software interface was very user friendly and easy to set up multiple databases for individual companies in a group. Report functionality was very detailed for job costing.

Cons

Drill down capability from the general ledger was limited.

Pros

The customer support is amazing, they will walk you through any issue you have.

Cons

Some parts seem a little outdated (the overall design) but updates are taking care of that.

Pros

Is a great system to track all of your cost for each project

Cons

System is great on the accounting side, however not good for the project management side

Pros

Payroll and HR housed in same area, as well as accounting

Cons

Difficult to navigate, reporting capabilites are lacking

Pros

I like the accounting module for the most part. I mostly like the invoice approval process for its ease in processing payables approval and the ability to review contract or POs from the approval screen. The ability to customize access for each user is a plus.
ComputerEase can do a lot more with better training and better user manual

Cons

Customer Service is good
User manual needs improvement
Need to have a better check register
Even with Qtools, it is very difficult to get custom reports across various modules
Project Management Module - Document Control and Scheduling needs improvement. Scheduling module is very slow and doesn't work well with scheduling software

Pros

Easy to learn and navigate through. Works for simple accounting and job costing.
New menu makes getting around easier.

Cons

Not enough ways to manipulate reports. Need more customized state and federal reporting for EEO. Qtools should be more helpful

Pros

The ability to upload documents into the system was a great help. Doing payroll in house was not hard to set up. I think that this would be better for larger companies with more jobs rather then smaller companies with a few larger jobs.

Cons

To do pay applications was hard. It had so many things that just didn't apply to our business and it was hard

Pros

Easy for job costing our employees. Great customer service. Really easy for certified payroll because we can pay more than one pay rate per check.

Cons

I don't like having to save the payroll Register and check stubs on my desktop each payroll.
I would rather have the ability to pull them up on the CE system at all times.

Pros

Ability to track job costs in a fully integrated environment, a strong audit trail and ease of getting help to solve user issues.

Cons

As Canadian customers we are being asked to pay for converting the US payroll module into something that works in Canada!

Pros

I like that it is really organized program

Cons

Its not easy software to set up on computer