Jim2 Business Engine Reviews

Pros

Stock managment, ease of ordering , receipting, quoting and invoicing is very simple and easy to teach new staff.

Cons

Barcodes cannot be uploaded through vendor stock feed. Some titles of stock code pricing can be contradicting.

Pros

Easy to use
Always bringing out new modules or improving existing ones.
Happen business built and own Jim2 so theres alot of room for customisation if out of the box solutions need to be refined to fit our business needs.
Alot of long term staff in the business which makes it very easy to communicate and get things done.

Cons

I think they can be better in terms of being more of a presence online such as bank reconciliations (which they are currently in development). Good thing about Happen is they listen to feedback, over my 8+ years with them they have a cloud version of Jim2 and added API's that work wonderfully with my 3rd party website.

Alternatives Considered

MYOB Acumatica, NetSuite, QuickBooks Enterprise and Xero

Reasons for Switching to Jim2 Business Engine

We liked how Happen business are the owners of Jim2 and we did not have to go through a 3rd party reseller. The benefit of this was they could have more say on the customisation we could do in the software. At the time they did not have a cloud/web version, but the web version at the time were either too expensive or lacked the core compenents. We are grateful they worked hard on getting us that Cloud version!

Pros

It is simple and easy to use. We use it to run our entire business and rely on it heavily. It is also being improved constantly, which in turn helps us improve the way we run our business.

Cons

We love pretty much all aspects of Jim 2. There could be a better way to handle product returns to vendors but the system is so versatile you can always work out a way to process things easily.

Alternatives Considered

Pronto EMR and SAP Business One

Reasons for Choosing Jim2 Business Engine

Our DOS software was old and was a very manual system that took lots of time to use.

Reasons for Switching to Jim2 Business Engine

Cost, ease of use, Australian-produced software, customizable and we received great references from their existing customers.

Pros

Over the past 2 years the software has continually improved. The senior managers of the business are constantly asking for and implementing improvements which is making our business a lot more efficient and professional to our clients

Cons

In the early years there was very little development. The system currently doesn't offer payroll.

Alternatives Considered

NetSuite and SAP Business One

Reasons for Switching to Jim2 Business Engine

I chose Jim2 over other brands mainly off the back of trusted recommendations from current and past users as well being locally designed and supported.

Pros

The product is simple and easy to use. Support are quick and efficient when required. Support are more than helpful when you require customized reports.

Cons

Would like to be able to apply credits when processing supplier payments instead of having to apply the credit then process the payment

Pros

In my opinion, Jim2's strength is its inventory management but the functionality about the software is my favourite part. The level of traceability and linking throughout document management, Purchase and Job management through to accounts makes my life as a bookkeeper 100% easier. Because everything is there I don't need to ask as many questions, and if I do, thanks to the transparent user commenting I know exactly who I need to ask. Multi-currency is a breeze in Jim2, better than other software systems I have used. Jim2 is user friendly, you don't need an IT degree to use it and understand it, this is a huge win!

Cons

I know that many other accounting software platforms have live bank feeds and it's a commonly requested and expected function for all accounting software now. My personal preference is to skip the Jim2 bank feed as it is an upload not live feed in, and process bank reconciliation as a standalone function. Less of an issue with the software just a personal preference to not use this element.

Pros

Jim2 gives the the ability to see all aspects of our business, from the accounts, stock inventory and ordering.
To profitability of machines, staff or suppliers. It is really so easy to use once setup.

Cons

If I had to find one thing I don't like about Jim2 it is no Android support.
That's it, everything else is great.

Pros

Ease of training new staff. Viewing of staffs work load. Instant review of what is happening at any time of the day and in any department. Ease of reviewing sales and margins by customer at a very high level. The size, colour and quantity matrix for our business was the major point for buying the software.

Cons

The inability to manage pays within Jim2.

Pros

Reporting of Profit and Loss along with balance sheet. It is a complete package for running the business

Cons

Working through on how to set budgets in an easier formatt.

Pros

The team at Happen are eager to listen to feedback and happy to help with any issues.
They give great support and training.
The product is continually evolving and not just standing still.
Any bugs found are jumped on and resolved far quicker than any other company I have dealt with. They understand the urgency when a bug affects daily business operation and act accordingly.

Cons

Some modules need more available reports, but it is possible to develop your own to add to the existing ones.

Pros

The flow from quotes, converting into orders and purchase orders is a winner for our Team. Everything we did before was extremely manual so the flow of how we do this in Jim2 has been a great experience for us.

Cons

Possibly, I don't know every part thats the con

Pros

It has become our centralised operating system, it is the truth of source for all that we do. It has full transparency across workflow.

Cons

Sometimes it is tricky to understand how we need it to work for the business, we have had to manipulate parts of the system to work for the business as it is not built for promo but we have found ways around it to use the system to our advantage and produce what we need it to do.

Pros

The entire JIM2 Package drives our business, the best part about the software is it's consistency across all business processes.

Cons

The user interface could be simplified for sales teams which only use the CRM functionality.

Pros

simple to use and customisable the ability to generate reports.

Cons

Email integration is good but could be improved to be able to find emails faster

Pros

JIM is easy to use and combines all the critical features that a SME business needs - quoting, invoicing, purchasing and invoicing. It has stock tracking capabilities as well as document management. All contained within the one software . That's what I mean by easy to use!!

Cons

I have to say that JIM reporting is not great , it gets you what you need but one area where you may need to invest in other software.

Pros

Easy to use good reporting able to track the business live at any time

Cons

Unable to filter aged stock report to see true dead stock.