Notifii Track Reviews

Pros

This software is great for 2 general areas. The program is detailed and easy for our Mailroom staff to use, while also being extremely intuitive for other employees to figure out and use on their own.

First off, the package check-in is extremely comprehensive while being very intuitive. The whole process of tracking a package from login to logout and even researching afterwards is very thorough and full of the necessary information. We were already satisfied with the processes and info and then Notifii went and added picture functionality! Being able to take pictures of packages when logged in has been a life saver for us on so many occasions. Whether it is simply using it to help find a box in our mountain of boxes in our mailroom, to referencing the photo on packages that have been logged out to help check for potential errors, the photo feature has been joyously welcomed and utilized. We also appreciate the ability to customize the notification messages, choose email or text notifications, and the wide variety of in-depth customization options throughout the entire program.

Secondly, the rest of the employees love using this software. We run the program on an iPad we keep in our mailroom. The program has been very easy for employees to teach themselves and use to log out their packages after hours, which has been a huge help for them and our mailroom staff.

Cons

Honestly, only minor usability errors here. I would like to be able to click the entire box or maybe the name/tracking number to access the details of a package or employee instead of having to click the tiny icons at the far right of each listing. Also, there are sometimes inconsistencies between the iPad and the computer program, where it might take some time to update to the other.

Pros

The software works every time. No silly updates where options are needlessly moved around and hurried. Data is quickly captured and processed reducing my teams time handling boxes allowing them to drive resident engagement in more meaningful ways. This app has single-handedly reduced our processing time by 75%!!

Cons

The software doesn’t recognize nick names, misspellings, or abbreviations. I cannot add names to profiles that are not reflected in Onesite as the database is updated nightly so whatever I add is removed.

Pros

Mostly easy to use with a simple learning curve.
Package Tracking is A-. The only tool that could make it better would be a way to pause the package messages until a specific time or wait for x minutes before sending them. We end up trying to scan packages and hand out packages at the same time and it can double the time it takes to log everything in.
Being able to text and email residents is great for our building event and community updates. (NO LONGER OFFERED IN BASIC PACKAGE)

Cons

Generating contact data for a full turn property can be problematic - With the new plugins to Entrada and Yardi ths should be great assuming the software you are porting from has the data you need. For instance, a poorly integrated Yardi port may get you the correct room number for everyone, but if you don't have phone numbers in Yardi, you'll need to generate a list from wherever you do have that info. Don't even think about trying to integrate a list inside Notifii, that's just asking for a full wipe.

Wiping your contact list is WAY TOO EASY. The first selected option is "Make this my new contact list" which is great, unless you just wanted to add a few new residents from a .CSV file.

Finally, the sudden upcharge on contacting residents via text and email is it for us. The service just isn't worth the sudden upcharge and we're better off finding an alternative or using the service already provided through our IP. The restructuring of the service was announced via email, but we had assumed that we would still be able to reach residents via email, and no longer be able to text them. This was not the case and we were left without a way to contact residents with upcoming maintenance announcements. When we turned to our IP offered system we found it really awesome as it had collected all of the info for every account on its own and was able to tell us how many accounts had been active in the last "x amount of time" basically letting us know the numbers present in the building

Pros

The software was very straightforward. Our concierge, call center and porter members were all able to familiarize themselves with the software through a quick and easy video tutorial. Notifii, overall, has not provided us with many difficulties and is very user-friendly.

Cons

I would love to be able to integrate Notifii with our current Alice platform, which we use for other property tasks for our team members. We used to solely use Alice and are now utilizing both platforms, but I would love if there were a way to sync them so that packages logged in through Notifii would show up in our Alice database under a resident's profile as well. Another suggestion I have for the platform is to be able to sync it with Kipsu (the platform we use for texting residents). Currently we receive email notifications when a resident texts us to deliver or hold onto their package, but it would be preferred if we could text them back, rather than responding via email.

Pros

I love the simplicity of the software. Its easy to use and every category/function is clear. The automatic fill function has proven to be a time saver when entering packages into the system.

The software has greatly reduced the time spent searching for packages when customers think something has arrived and greatly increased the speed in which packages are picked up in our mail room. Rarely have more than 30 packages been left at the end of the day.

Cons

Not every category of service that carriers provide is included or updated when the names change. I occasionally have to place packages in the next closest category. It is a minor thing and I understand that some carriers may have too many categories which might decrease the ease of use.

Pros

This product is super easy to use and integrated very well into our office. I supervise a team of college students in a dorm, and we were looking for a better way to track and deliver packages. The company we had was closing, so we went with Notifii based on a recommendation. We love it! My team of college students have enjoyed using it and it is so user friendly and easy to navigate. We needed something fast and easy to learn and use, and that is what we got! Great product!

Cons

The only thing I would say as an improvement, is that sometimes the software will not read the whole label. It's not a big deal to type in the name and information, but sometimes, when you have a ton of packages to log, having that part of it working well would be great. Other than that, Notifii has worked extremely well in our office and has all the features we need.

Pros

I love the ease of use, the ability to capture pictures and take notes with the voice command. The customers response was overall very positive, everyone loves to receive emails to know that their packages are received. There have been fewer instances of lost packages as a result. The deliver function is easy to use, and really nice to see as a checklist on which packages are still to be delivered with recipient and room information.

Cons

At times, the internet connection will drop out. Also the software is only as good as the people who want to use this product responsibly and fully utilize its features. They are there for a reason

Pros

Easy to set up, it is easy to use, it is easy to maintain and update the database. I love that it checks every box, it notifies, it tracks it for us in the office, and it isn't difficult to train someone how to use it.

Cons

I wish it would default to "no signature, on file in office" instead of having to scroll to it every time. That is what we always use, and we don't really need that feature. We just want to be able to quickly log it out without that step.

Pros

The ease and functionality makes keeping track of packages almost seamless

Cons

There is nothing we dislike about Notifii Track

Pros

Very easy to use and keep track of the packages. We receive over 100 packages daily.

Cons

Will be better to scan the names of the receivers during the scanning process.

Pros

Accurate, easy to use, just an all around great product.

Cons

I can honestly say that their are no cons that I can think of for this product.

Pros

This software makes processing and locating packages so much more efficient! The barcode scanner, tracking system, and notification alert system are all very useful and and convenient for mailroom functionality.

Cons

There is an on and off again problem with the software recognizing Ontrac tracking numbers, but most other carriers are accurately labeled automatically by the software.

Pros

It has been the best bang for the buck compared to other systems.
The flexibility and ease of use helps us process 200-600 packages a day.
On the busier days we can set up another station within minutes at any available computer. Hardware is easy to obtain.
I like that we are able to upload information pertaining to a persons location on campus and PO box information. Any changes to the roster are easy to make. We are able to use Notifii as a directory when sorting mail and are able to export information for planning deliveries on campus.

Cons

If we could remove the human error portion when logging in packages out of the equation the system would be flawless. It has nothing to do with Notifii.

Pros

It makes all the difference with packages and properties that do not have package lockers.

Love the easy communication to our residents
Easy for maintenance to use to schedule a work order

Cons

the text feature needs some work. when residents respond through our chat. It comes to our email as if they are responding to an old message and it confuses us in the office if we have not sent that particular message out.

Pros

I can access it via my phone, tablet, and online. Anywhere you have connectivity you can use this product and make updates to your roster.

Cons

Not necessarily a con, but we don't use all the functionality. The suite has plenty of great option for someone that needs all that it offers .

Pros

Allows you to keep a log for packages that is easily searchable and tracks who did what and when.

Cons

It is fairly foolproof, but sometimes you can scan the wrong bar code, but that's easily remedied.

Pros

The software is easy to setup, easy to use and quick to learn. Our needs are pretty uncomplicated and Notifii meets them well. The price is affordable and there are no lengthy contracts.

Cons

My biggest problem with Notifii is once a package is logged-in there is no way to modify the entry. For instance, if a package is logged-in to the wrong recipient you cannot go into the database and change the recipient. If your system is set to send reminder emails and the package is logged to the wrong recipient, then the wrong person will continue to receive the reminder emails until the package is picked up. Annoying for them! Also if you want to generate any reports with recipient totals, your numbers are thrown off. Other things I would change if I could . . . the ability to resend emails for specific recipients and turn on/off the reminder emails for specific recipients. Either everyone gets them or nobody gets them. For example, if you know that someone is out of town and they have notified you that they will pick up their package when they return it would be nice if you could stop the reminders. You can't. Again, annoying for them! I would also like the ability to customize the 'Special Handling' choices.

Pros

We like that the Customers get an email when packages arrive and provides a chain of custody of the package.
This has helped us keep track of packages and let our customers know who and when the package were received and delivered.
Customers are receiving packages quicker as they get confirmation when they arrive without any user interaction. It has reduced the manpower I need for deliveries

Cons

This is mainly configured for residential use. there should be more of an commercial applaciation

Pros

Your software is very easy to use very flexible regarding adapting to our storage facility needs the trainability I can't ask for anything easier your software does everything we asked you to do and beyond

Cons

what I did it is a adapter your software version that was meant for a mailbox store for the self-storage industry since we receive packages and Freight for our tenants I wish you had a version specifically geared towards the Self Storage industry other than that I am completely satisfied I can't think of any negatives at this time

Pros

Helps us to log in packages and keep track of them efficiently!

Cons

That if you dont hit submit fast enough, the software will time out and the package does not get logged out.

Pros

I love that we can have multiple mail room locations! This proves the most helpful when we are working on job sites and can open a mail room pick up location for that job site while still having our three (main mail room and two loading/shipping docks) running at our home office. Also, the reports are nearly invaluable when we need to track shipping costs for shows/jobs we do.

Cons

I do wish it were a bit easier to move packages to other mail rooms. I.E. if we had a package arrive at our office that we would need to ship to a job site. Rather than keep checking it in & out of the different mail rooms, just changing the mail room would be way easier. Less steps and less emails (which everyone would love the email part LOL).

Pros

Notifii really helped us track and provide documentation on all the packages coming into our resort. An email is sent to the recipient as soon as the package is scanned in, allowing our dock staff to save time and effort on tracking down where the packages go. We are able to scan the barcodes, take pictures of the packages as they are delivered, take pictures of the recipients and get signatures so there are no questions about the chain of custody from receipt to delivery.

Cons

Notifii really covers all of the requirements we have for a package tracking software. I don't think there were any more features that we were looking for in a software package.

Pros

The system is easy to use, little training is needed to understand it and we can manage it from multiple devices when needed.

Cons

Sometimes the scanner picks up any barcode and not the actual shipping barcode. But we have learned to adjust our scanning.

Pros

The ease of the logging in and out. Quick and efficient and no issues with residents missing a notification via text/email that their package has been processed.

Cons

There is nothing not to like. It's a very simple program to figure out.

Pros

I like the fill in capabilities of the software for senders and location. That feature saves a lot of time. I also like the simplicity of the functions and screens. It has proven to be very easy to train new people on the software.

Cons

The think I like least is that USPS categories are not complete. It is missing one or two categories and the names of the other categories are not always updated to what the USPS is currently using. The only other problem I have with the software is the number of steps needed to update the records of those in the database. Overall though it is a minor nuisance.