Yardi Voyager Reviews

Pros

- Easy of use- Useful Functionality- Easy to use Navigation- Good Product support- Product enhancement and customizations

Cons

- Sometimes performance issue- Not suited for small enterprise

Alternatives Considered

Reasons for Switching to Yardi Voyager

Pros

Yardi is great for our property management and leasing team.

Cons

Yardi customer services seems to be understaffed.

Pros

It was a huge step up from the previous software our company used. Functional. I liked the dashboard.

Cons

Everything was not under one main "house" program. Yardi (main program) and Rent Cafe/CRM (leasing). While they talk to each other, it was frustrating to have more than one program to use. Also, it took several months to truly get acclimated to using Yardi.

Pros

Its an all in one platform is efficient, combining property management, accounting, and leasing in one place. The customizable dashboards and reporting tools are great for insights, and its scalability makes it adaptable for any portfolio size.

Cons

The biggest downside to Yardi Voyager is its complexity, it has a steep learning curve, especially for new users. Setting up customizations can be time consuming, and some tasks feel overly manual or require additional modules.

Pros

So many tools and resources are available and the data/reporting is extensive.

Cons

The interface is old fashioned and can be difficult to navigate.

Alternatives Considered

Reasons for Switching to Yardi Voyager

Pros

It's the Best software to use for Property management, easy to add guests, has simplified way of processing applications and also keeps track of rent

Cons

the tab session expires really fast, sometime glitches to much

Pros

Yardi is best for our company because of the data integration and how multiple users can access everything.

Cons

There was a learning curve on running reports and a couple employees required additional training.

Pros

The ease to work your way through the program. Finding the sections you want to open quickly. Ease to learn. Very simple, not a hard to use program and everything in one place. I love it.

Cons

There are area's that I can not get into as they are not for my usage but they are there for the ones that need it.

Pros

Yardi Voyager is the best property management software for bigger portfolios, I like how much detail has gone into the build of this software program.

Cons

Yardi Voyager can sometime be non-user friendly just with how much you can do on the platform.

Pros

the occupancy and lease percentage on the dashboard

Cons

the leasing process, it was ok but not as efficient as other software

Pros

Ease of use is at the top of my list regarding Yardi Voyager ... our company moved over to Yardi from another Real Estate Management Software about 12 years ago bringing us into the 21st century ... I love the ability to scan invoice images so when you need to refer to it later, it is at your fingertips. I rarely need to refer to hard-copy files anymore.

Cons

This would likely be report customization - though I could not say if that has more to do with our system administrators than Yardi itself, it can be time-consuming and (probably) costly.

Pros

Yardi Voyager is good a good system and easy to use.

Cons

yardi voyager took a little while to understand. Have used easier systems

Pros

The way we can do distributions so quicky using the Investment Management module.

Cons

processing times can be slow if too many people are in Yardi at the same time.

Pros

It has a robust set of features and has many modules such as rentcafe that are native (hope I'm using that term properly) to the environment- meaning no need to integrate with third party software providers.
Tech support is usually quick to respond.

Cons

You really need your own Yardi tech department to get the most out of it. If you don't it becomes critical to work with a Yardi consulting firm in order to customize the software to your business or implement new features.

For some reason roommates are treated differently than "primary" lesees by the system. It's infuriating that residents are handled differently just because one was entered into the system first and is considered to be the "primary" resident, even when both folks are on the lease.

Moving roommates in and out of the system is a nightmare for accounting.

Customizing the leasing process and documents was so difficult and time consuming I had to fire Yardi from the job and engage an outside consulting firm. Yardi refunded my support hours upon request, so that part was good.

The workflow is not set up to work in places like Boston or New York. The concept of a broker is foreign to Yardi folks. If you own or manage a single large property or community where all leasing is done in -house then no problem. If you own many properties in urban areas and rely on outside brokers to rent apartments choose a different software platform.

Yardi support techs can be infuriating and there is no single person or team that is responsible for my account. I have team leaders for Voyager, Payscan, RentCafe, Lease Docs etc. but no single person is really "driving the train."

I've been waiting 3 months or more for the correct version of my annual invoice.

Pros

Have only been using a short time, seems easy to learn

Cons

Has lots of things to learn, takes time to do it all

Pros

The pros do not outweigh the cons. 1) One can use it online (same as lots of others). 2) One can use it for accounting AND property management. Not sure what else.

Cons

1) Times out "for security" very quickly, yet it requires NO password to sign back on. It's just a nuisance timeout that makes you lose your work OR have to constantly remember to refresh.
2) Slow
3) Clunky system that doesn't really do a lot
4) WAY TOO many pop-up windows constantly opening. Let ME decide if I want a pop-up.
5) Way too many fields that do absolutely nothing
6) It probably can do a lot, but who knows since it's not designed by property managers and has too much non-usable information on every screen (tons and tons of non-used fields).

Pros

Yardi is very easy to use. I use it for accounting purposes. I can upload invoices and get them sent to the correct department manager. I can also code and approve invoices.

Cons

Yardi is some what a difficult program when you are first learning, but after you do the steps a few times it’s very easy to navigate.

Pros

Yardi Voyager is a very powerful option for property management. It is very user-friendly in the sense that you can manipulate lots of data in different ways, it is organized, and can handle high volume.

Cons

The software could definitely use some optimization updates. It is designed for use with IE, and does not typically work well with other browsers. It also tends to be slow, with some tech clean-up it would definitely be more efficient.

Pros

The accounting functionality is solid on Yardi Voyager and gives you a range of options ensuring that simple HOA/Condo financial statements can be completed with ease but also having more detailed setting for clients that require it. The system is completely customizable so that almost any company's business practices can be reflected in the workflow patterns, menu-sets and reporting.

Cons

Some of the new websites and software that are designed for client access to records are pushing the boundaries of what traditional software providers (such as Yardi) currently have on offer. Yardi are in the process of updating to try and match the new offerings that are available though - although the enhanced features are sometimes within whole new modules and options (such as Concierge) which are additional costs on top of the base Voyager package.

Pros

The reporting for marketing is thoughtful and spot on. ROI reporting, cost-per reporting, attribution reporting all really nice features for marketers and operations.

Cons

Yardi in 2019 lacked some of the features that would have made it the go to choice for student properties. Other than that I had a positive Yardi experience.

Pros

The various modules that cover all parts of our business: commercial, investor relations and multifamily.

Cons

A lot of times we do not see a status bar or any other indicator of the software processing something. Some error messages are vague or very database specific where the average person does not even understand what it means.

Pros

It is reliable, accurate and online bases.

Cons

Some areas can not be utilized due to purchased package.

Pros

I love the reports that are produced from the software and the option to either had the reports in PDF format or excel. Look how easy it is to post journal entries and how you can view everything in one screen when you run the trial balance.

Cons

The advance recoveries modular could be improved and more support could be provided for it.

Pros

Tons of reports. Easy to navigate and use

Cons

Seems that there are somethings that don’t work. And it can be hard to get them fixed

Pros

I really like the reporting, links so that you can drill down and get more info. Asset tracking and billing back work orders is great as well!

Cons

The only con is that we don't have the advanced package so we don't have the preventative maintenance work orders. We have to use recurring work orders instead.