AppFolio Property Manager

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About AppFolio Property Manager

AppFolio Property Manager is a comprehensive property management software designed to streamline operations for property management businesses. This software offers a wide range of tools and functionalities aimed at enhancing the efficiency and effectiveness of property management processes. The platform is engineered to cater to various property types, including single-family, multifamily, affordable housing, community associations, student housing, commercial properties and investment management portfolios. One of the primary features of AppFolio Property Manager is its robust accounting and reporting capabilities. The software provides a single source of truth for all financial transactions, enabling businesses to accurately capture and track every financial activity. It offers real-time, flexible reporting, ensuring that property managers have quick access to essential financial data. The platform supports comprehensive tasks such as online payments, CAM tracking and reconciliation, corporate accounting and a database API for integration with other systems. The maintenance and efficiency tools included in AppFolio Property Manager help property managers maintain property values and enhance customer satisfaction. Key features in this segment include smart bill entry, online maintenance requests, work order management and a unit turn board for managing vacancies and turnovers. The platform also supports in-house maintenance and mobile inspections, allowing property managers to conduct inspections on-the-go, ensuring quick and accurate record-keeping. AppFolio Property Manager's communication tools are designed to improve service delivery and customer engagement. The software includes email and text templates, as well as portals for owners, vendors and residents, facilitating seamless communication between all stakeholders. Document management and survey tools further enhance this capability, enabling property managers to gather feedback and manage essential documents efficiently. Another significant aspect of AppFolio Property Manager is its marketing and leasing functionalities. The software aids property managers in running and growing their businesses with features like leasing CRM, online leases, virtual showings and leasing signals. Additionally, AppFolio Sites provides professional website services that enable property managers to market their properties effectively. AI-powered leasing assistants further assist in automating routine tasks, allowing property managers to focus on more critical activities. AppFolio Property Manager includes capabilities focused on management and growth. Custom fields, leasing metrics dashboards, performance insights, custom user roles, audit logs and customizable workflows are integral features that support business expansion and operational efficiency. The software's integration and partnership capabilities are curated to add select services, outsource workflows or complement existing real estate technologies seamlessly.
AppFolio Property Manager Software - AppFolio Property Manager Partners
AppFolio Property Manager Software - AppFolio Property Manager Form Templates and Online Leasing
AppFolio Property Manager Software - AppFolio Property Manager 1099 Forms
AppFolio Property Manager Software - AppFolio Property Manager Service Requests
AppFolio Property Manager Software - AppFolio Property Manager Architectural Reviews
AppFolio Property Manager Software - Quickly and easily send individual or mass texts to your residents and vendors through AppFolio, and be immediately notified of replies. *if we can do six*
AppFolio Property Manager video
AppFolio Property Manager Software - AppFolio Property Manager Partners - thumbnail
AppFolio Property Manager Software - AppFolio Property Manager Form Templates and Online Leasing - thumbnail
AppFolio Property Manager Software - AppFolio Property Manager 1099 Forms - thumbnail
AppFolio Property Manager Software - AppFolio Property Manager Service Requests - thumbnail
AppFolio Property Manager Software - AppFolio Property Manager Architectural Reviews - thumbnail

AppFolio Property Manager pricing

AppFolio Property Manager does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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AppFolio Property Manager Reviews

Feature rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.5
Customer Support
4.3
5 reviews of 1,919 View all reviews
Melanie
Melanie
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 02/10/2023

User Friendly

Overall it is a pretty good program. It is user friendly and keeps track of all the things you it too.

Pros

I liked the leasing area as it tracks just about everything inluding Insurance for the tenants.

Cons

Customer Service is not readily available. Your problems have to wait usually and they do not have every situation in their help files.

Blake
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 19/11/2024

Partner Service

We've used it for 13 years and feel that AF is a partner.

Pros

Ease of use for the property manager, owners, and tenants.

Cons

No API integration. Customer support has been weak, but improving.

Alternatives Considered

Yardi Voyager

Reasons for Switching to AppFolio Property Manager

100% SaaS based software vs on-prem software
Jade
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
3

3
Reviewed on 21/11/2024

Easy to use, very professional

I think this software is very good at keeping everything in order as they are received and they usually download in the correct format. I haven't used any other software and I don't plan on changing now

Pros

I enjoy that appfolio puts the applications all in one spot with the order that they came in. It is very easy to use and locate the applications.

Cons

Occasionally the applications download and the full application does show up, so you have to go to a different section and get the application info that is all in different spots.

Kandace
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 08/09/2024

The best property management software on the market

AppFolio makes almost everything easy and continues to improve

Pros

AppFolio is by far the easiest property software to use. They are also always improving the user experience

Cons

There are some very small items that are annoyances, but not even close to a deal breaker

Alternatives Considered

Rent Manager, Propertyware and Buildium

Reasons for Choosing AppFolio Property Manager

Preparing to grow and scale. AppFolio is more intuitive and easier to use

Switched From

Yardi Breeze

Reasons for Switching to AppFolio Property Manager

Ease of use. Easier onboarding process.
James
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 20/11/2024

makes it easy to make/manage payments

can be an easy platform to use from both the user and client viewpoints

Pros

easy to make payments directly from my bank account

Cons

could be difficult to get a response from their contact people

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