Glue Up Reviews

Pros

Dealing with database management and marketing automation as part of my oversight, GlueUp serves its purpose and offers a more comprehensive and sophisticated features as compared to other CRM softwar however this may still be improved. GlueUp management is very much open to working with its clients to improve the overall system. GlueUp is the only CRM I know with events and membership management at one.

Cons

The pricing might be a bit steep for some companies/NGOs. The marketing automation may still be improved like providing a more customizable feature. For database management, GlueUp must devise a function where it will notify the administrator/user of the duplicated email addresses.

Alternatives Considered

Act!

Reasons for Choosing Glue Up

GlueUp combines membership and events management which is vital to our operations.

Switched From

Act! and Mailchimp

Pros

It is extremely user-friendly. I can communicate instantly with the membership. It is very easy to create events and conferences. I can tell who is opening and reading my emails.

Cons

I like everything about GlueUP. If I had to choose one thing, it would be that some templates do not adjust to education—for example, the use of company instead of school, college, or university.

Alternatives Considered

MemberPlanet

Reasons for Switching to Glue Up

I loved the product once I saw it and you were the first to call and follow up on my request for additional information before purchasing.

Pros

The profile page is similar to Facebook which some members like.

Cons

Too many cons to list, but you don't have access to your website reports. It is not user-friendly when it comes to navigating through the backend of your website (Your Membership was so much easier). Members constantly have problems with navigating through the system...don't know how to respond to posts, can't figure out how to opt-out of notifications.

Pros

Glue Up is a great solution for connecting your database with your various forms of electronic communications as well as your website. It's an awesome CRM platform for membership-based organizations!

Cons

While it's great that Glue Up is designed to be an all-in-one platform, there are limitations to things like website and email design, along with setting up events with landing pages. It gives you the basics, but it would be nice if Glue Up could match some of the customization and creative options that other platforms can.

Alternatives Considered

WildApricot

Reasons for Switching to Glue Up

Glue Up appeared to offer more options and be the most innovative as a CRM. Their pricing is also very fair for the products that they offer.

Pros

GlueUp is a all in one membership software, which enables us to do events, sell membership, Email campaigns and CRM.

Cons

Some email marketing functionality is still a little clunky as compared with other purely email marketing software.

Alternatives Considered

Member Jungle

Reasons for Choosing Glue Up

all in one solution events, CRM, email, memebership management

Switched From

Act!

Reasons for Switching to Glue Up

all in one solution events, CRM, email, memebership management

Pros

After sales and platform availability.
Very complete platform and features that help an organization a lot in its day-to-day work.
Ease of use and implementation. Customer support.

Cons

Nothing! Excellent platform and service!

Alternatives Considered

Zoho CRM, Pipedrive, Salesforce Sales Cloud, Zendesk Sell and HubSpot CRM

Reasons for Choosing Glue Up

Features, integrated native modules and cost-benefit.

Reasons for Switching to Glue Up

Features, integrated native modules and cost-benefit.

Pros

A lot of features, great interface, very modern software.

Cons

Quoatas for contacts, emails and events require careful management.

Alternatives Considered

White Fuse and WildApricot

Reasons for Choosing Glue Up

Wanted to remove admin overhead associated with using open source product.

Switched From

CiviCRM

Reasons for Switching to Glue Up

Best set of features for the price. It allowed us to do what we needed and added some extra functionality. Wild Apricot seemed outdated, White Fuse was lacking.

Pros

Membership Management and Event Management

Cons

Third Party API integration into the software

Pros

Best overall package for non-profit organisation i.e CRM, Event Management, Invoicing, etc.

Cons

Occasional slowdown while searching contacts.

Pros

A very practical and useful platform for an organisation like ours (Chamber of Commerce) ; it combines features that usually require different apps and platforms so it is great

Cons

I am still working through the distinctions between "member," "membership," and "contacts." Since we had already acquired GlueUp in 2021 and someone else set up the content at that time, I now need to review each entry individually. This process is time-consuming, especially when it comes to removing individuals who should not be on the platform. So, yes, this is a significant downside.

Pros

Glue Up has been an integral part of our association's member management and function. We love that it combines Member Management, Events Management, and Electronic Marketing, on a single platform. We also love how Glue Up is constantly seeking to improve/upgrade itself and products, whether it is user experience, new functions, or feedback on backend CRM. There's always trainings available on the new rolled-out functions, and their team is always available when you need them.

Cons

All has been good so far, and they are always open to hearing our feedback to improve.

Pros

It's easy to use. The features are user-friendly and supports online payments. Glue-Up is a game-changer

Cons

Nothing I particularly dislike about this app, but sometimes there some issues arise. otherwise glue app solve its problem quickly.

Pros

The user—friendly software is a very convenient tool for maintaining members and contact committees. Also, support has been beneficial throughout.

Cons

Email costs are expensive and the organization's logo is tiny.

Pros

The easy way of using EDM tools， More than five years of cooperation, mutual support, and trust

Cons

People need more email templates and email designs for better email editing.

Pros

As an active Chamber of Commerce, we were looking for something that would enable us (and improve) to manage our events, members, email campaigns, CRM, collect payments and be user-friendly at the same time. We wanted to replace several out-dated technologies and instead use one software for our internal operations.

It also happened that at the same time we were looking for a new website solution and EventBank was in the process of launching a new solution for Chambers of Commerce. This resulted in a new (mobile compatible) website that was delivered within 4 days against a competitive price and at the same time easy to use and manage.

The support we received all our three chapters across China was very well starting with personal kick-off calls, following online webinars and a good FAQ section. Once you have a look at the platform everything becomes easy. Best part for me as Deputy General Manager is easy set-up of roles & permissions to manage and restrict access to certain pages for temporary staff and some of our interns. Also, our members can now update their information and manage their own profiles. Creating Events has never been easier with Members now being able to sign up online and pay for the event using their preferred method.

Personally, I am also a fan of the EventBank Manager mobile app. Easy to monitor sign ups for events, membership renewals, email campaigns and check in attendees on spot.

Cons

EventBank's all-in-one platform has few shortcomings that I can think about and it has meet our expectations. We are looking forward to the new products features that are being released in the (near) future.

Pros

Easy customer management.
Having an event management together.

Cons

Events and Newsletter created with the template that are not the latest design trend.
Editing your event and Newsletter are limited with built in function.
Function that are free with others CRM are a paid service such as API integration and Google Analytics tracking. It like having an excel file with customer information in it and you need to add in a customer one by one.
Server are slow and sometime will stuck and would resulted loss of work.

Pros

Their backend interface is quite intuitive. You just learn it on your own which saves time in managing and automating tasks. I run an event management company with focus on wedding events, and I know how easy it is to set up an upcoming events page, then promoting that event, then managing resigtratoions, then getting feedback on how everything turned out. especially in the wake of Covid 19, Glue up software has really helped me in managing my events coronavirus free

Cons

some of the SEO related features at the backend are not really needed especially meta keywords. they can consider removing those features adding more features that are needed In 2021.

Pros

- Event management features.
- Event page design templates.

Cons

- We cannot use HTML to personalize campaigns unless we create a new template.
- The organization's logo is very small when it shown on the event page.
- No way to customize logo placement.
- The campaigns get cut-off in Gmail when it reaches a certain length.
- Navigating, categorizing, and customizing the membership listing to fit our needs is hard to do.
- Event Calendar Campaign layout is not customizable
- Limited Email and Contact allowances.

Pros

Easy to use, smart and automated. Ability to integrate cross-platform is very helpful.

Cons

Ability to produce analytical graphics for reports.

Pros

All features we need are offered in one platform and everything works together great - event management, membership management, event pages and more. Customer support is also great, I usually get a reply to any question within an hour.

Cons

Nothing I would hate, sometimes Glue Up platform is running bit slow, but nothing major.

Pros

The software was easy to use, provided up to date information, allowed for the creation of reports with detailed information and the Customer Support provided by Eventbank was great, all queries were dealt with in a timely and professional manner.

Cons

The only con was the inability to create tickets for a full table as a back end user. This is an event specific con as creation of individual tickets is a very easy process

Pros

It is an all-in-one software: Events Management, Membership Management, Database recording

Cons

Automatic messaging should be more customizable.

Pros

She Loves Tech is a global platform committed to empower women in tech. We were looking for a
software that would help use manage our events, CRM and mail marketing. Thanks to our partnership with Event Bank, we benefit from an easy to use all-in-one platform. The events module and the mail marketing are very straightforward which enabled us to be more efficient in our work. That’s something that matters a lot for us! As a small team, we couldn't afford to waste time working with out-dated technologies and Event Bank provided what we needed.

We would also like to highlight the great job done by the support team that demonstrated its fast responsiveness to satisfy our queries. We are looking to collaborate more with EventBank soon.

Cons

We encountered minor bugs while using the registration and mail marketing functions.

Pros

The look and feel, and the potential to manipulate the data.

Cons

It has been a struggle to iron out the complications in the CRM, but it gets better all the time.

Pros

We use the platform for 35+ events a week across 2 cities and at present we manage over 4000+ members. In the last year we created over 1000+ workouts/ meetings/ social gatherings for FitFam, we would not be able to manage our community effectively without this platform. We are able to easily set up events for our community to access and register for, regardless of indoor or outdoor sessions and numbers allowed.
Easy administration for efficient review, publishing, check in process. EventBank works seamlessly along side our other information platforms, giving us more visibility.

Cons

We created a 'how - to - use' PDF for our community to easily use the platform as we had users downloading the managers app instead of the users app.