--- description: Review of MemberPlanet Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MemberPlanet | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Association Management Software](/directory/447/association-management/software) > [MemberPlanet](/software/34494/memberplanet) # MemberPlanet Canonical: https://www.softwareadvice.com.au/software/34494/memberplanet Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.com.au/software/34494/memberplanet?page=2) > Memberplanet is a nonprofit management software designed for both small and growing organizations. The system is applicable for use by arts and cultural organizations, associations, international and national groups and philanthropic foundations. Key features of Memberplanet include association and membership planning, charity and event planning and nonprofit marketing and outreach. Association and membership management is offered as either a standalone application or as part of a larger integrated suite. Organizations can grant their members access to an online portal to pledge donations and pay dues. Peer-to-peer fundraising is also available. Users of Memberplanet have the ability to generate email campaigns to keep members updated with newsletters and event invitations. Text message communications is an added feature to the outreach application. Memberplanet is entirely browser-agnostic. The system can be accessed via both mobile devices and desktops. > > Verdict: Rated **4.7/5** by 264 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 264 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: memberplanet - **Location**: Torrance, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: USD 50.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: • Essentials: $50 per month or $510 per year • Pro: $100 per month or $1020 per year • Premium: $175 per month or $1,785 per year Extra fees may apply depending on web strategy and communication strategy • Enterprise: Customized per organization or chapter based association - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Argentina, Australia, Belgium, Bolivia, Brazil, Canada, Chile, Colombia, Denmark, Ecuador, Falkland Islands, Faroe Islands, France, French Guiana, Greenland, Guernsey, Guyana, Hungary, Iceland, India and 22 more ## Features - API - Activity Tracking - Alerts/Notifications - Application Management - Attendee Management - Campaign Management - Chapter Management - Committee Management - Communication Management - Conferences/Conventions - Contact Database - Content Management - Credit Card Processing - Customisable Branding - Customisable Forms - Customizable Fields - Customizable Templates - Data Import/Export - Discount Management - Discussions/Forums ## Integrations (3 total) - Meta for Business - OAuth - RestApp ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Association Management Software](https://www.softwareadvice.com.au/directory/447/association-management/software) ## Related Categories - [Association Management Software](https://www.softwareadvice.com.au/directory/447/association-management/software) - [Online Membership Software](https://www.softwareadvice.com.au/directory/1626/online-membership/software) - [Peer-to-Peer Fundraising Software](https://www.softwareadvice.com.au/directory/3561/peer-to-peer-fundraising/software) - [Gym Management Software](https://www.softwareadvice.com.au/directory/4468/gym-management/software) - [Event Management Software](https://www.softwareadvice.com.au/directory/4734/event-management/software) ## Alternatives 1. [Daxko Operations](https://www.softwareadvice.com.au/software/73761/daxko-operations) — 4.5/5 (168 reviews) 2. [StarChapter](https://www.softwareadvice.com.au/software/155218/starchapter) — 4.2/5 (645 reviews) 3. [Mindbody](https://www.softwareadvice.com.au/software/188104/mindbody) — 4.0/5 (2982 reviews) 4. [Brilliant Directories](https://www.softwareadvice.com.au/software/128110/brilliant-directories) — 4.8/5 (803 reviews) 5. [ClubExpress](https://www.softwareadvice.com.au/software/383500/clubexpress) — 4.2/5 (515 reviews) ## Reviews ### "User review of Member Planet" — 5.0/5 > **George** | *15 March 2017* | Sports | Recommendation rating: 10.0/10 > > **Pros**: For the small to mid-sized association, Member Planet is very affordable, has great basic functionality, and the sales and support teams are stellar to work with. > > **Cons**: It would be great of one could search on various answers in the customized fields new members must fill out when they register. My understanding is that this will become available in 2017. > > I am still in the learning curve regarding the application itself but have to give glowing remarks for the support I have received throughout the setup. Each member of the Member Planet team has been responsive, proactive and sensitive to our timelines. MP and its team are a great value for the money and a far greater value than others I have worked with who charged a great deal more and were difficult to work with. ----- ### "If you are Manager -You can try this." — 5.0/5 > **Shamrul** | *4 February 2023* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Memberplanet is a software platform designed for clubs, organizations, and associations to manage their membership, events, and communication. Some users have praised Memberplanet for its ease of use and versatility, as it can be customized to fit the specific needs of different groups. Additionally, its features for payment processing, volunteer management, and email communication have received positive reviews from users who appreciate the convenience and efficiency they bring to their organizations. > > **Cons**: While Memberplanet has received praise from some users for its features and ease of use, others have expressed concerns about certain aspects of the platform. Some users have reported issues with the user interface and navigation, finding it confusing or difficult to use. Other users have raised concerns about the platform's customer support and responsiveness, reporting long wait times or unhelpful responses from support staff. Additionally, some users have reported issues with the platform's reliability, with the platform experiencing outages or technical difficulties that disrupt their ability to manage their membership and events. > > Overall I have experience with Memberplanet is a software platform designed to help clubs, organizations, and associations manage their membership, events, and communication. It offers features such as payment processing, volunteer management, and email communication, and has received both positive and negative feedback from users. Some users have praised its ease of use and versatility, while others have expressed concerns about the platform's user interface, customer support, and reliability. ----- ### "Overkill for some applications, underwhelming on some features" — 2.0/5 > **Robbie** | *26 February 2024* | Recreational Facilities & Services | Recommendation rating: 3.0/10 > > **Pros**: It integrates with another system required for our membership/club. Customer service is responsive, but not always able to fix issues in a timely fashion. > > **Cons**: Website building is cumbersome and difficult to manage/get what you want. Email/broadcast feature is unreliable, it has unsubscribed members for no reason, recently broadcast to certain email systems just breaks, and fixes are taking days/over a week. Unavailable support on weekends, if you find something on Friday, it's not getting fixed very fast > > It is mixed, but now leaning towards negative. I get it "free" because it is provided through my regional golf association. It does one thing well, which is to integrate with another system related to golf. I cannot customize the menu to eliminate all of the things I don't use. I have had multiple problems with broadcasts/emails, which are important to any group - communications\! I frequently find problems on the weekend, but can't get anyone to look at anything until Monday. The website feature is marginal - I can make it work - sort of - but it rarely looks very good. ----- ### "Good value and good product for associations and non-profit organizations" — 5.0/5 > **Kristine** | *26 October 2023* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Good first step away from paper and pencil that is easily understood and used by even those not completely comfortable with technology. Team is skilled and helpful. \[sensitive content hidden\] in particular is a superstar on their team. Tools are relatively easy to use and quite intuitive. I would encourage continued solicitation of user feedback and continued focus on user experience to continue to develop and grow capabilities. > > **Cons**: Very difficult to customize or delete "required" fields. Customer support has strong online library so most things can be solved by a query into that library. Email submissions are also timely- usually within 24 hours. But...sometimes you have to get to someone quicker. Phone calls are sent directly to VM- regardless of which option you choose and response times are sluggish. > > We evaluated several other platforms- this one made the most sense by far, offered them most value and is a solid product\! ----- ### "Member Planet is an excellent and customizable Content Management System." — 5.0/5 > **Lisa** | *20 April 2018* | Recommendation rating: 9.0/10 > > **Pros**: 1. Two words – FREE option. My organization would like to keep its very hard-earned money to help our community. So, using a vendor with a free option is a HUGE plus for us. It also is good for organizations new to CMS because we can determine how much we actually use it. 2. The site is web based and user friendly – nothing to download. There are video tutorials, a support library with step by step instructions and phone coaching available. They have a Getting Started tutorial and all actions are walk throughs with descriptions. There are reps on standby to chat, or talk over the phone. I am truly blown away by all of the things I can do and customize with MemberPlanet. As I said, we aren’t a large organization and we definitely cant afford some of the other more expensive CMS’ available. But MemberPlanet understands what I want for the type of organization I have and they allow me to customize it. The site is also scalable for future growth and usage. I highly recommend them. > > **Cons**: The only thing I wasn’t too keen on is that there are a couple of outside vendor connections such as Box and PayPal that are integrated into the site. It all works ok though. Box and PayPal are a little odd as its dashboard is merged into your site. You can get MemberPlanet to handle taking your payments instead of using PayPal, but they keep a small percentage. Other than that, I don’t have any issues or complaints. > > MemberPlanet works for my organization because it keeps members information updated. It keeps the members informed about scheduled events. I can create groups that communicate with each other. It has options for email campaigns, discussions, a mobile app, photo albums, document storage and the ability to take payments. There's not much else that you would need. And again, the FREE option is big plus. ----- Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.com.au/software/34494/memberplanet?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/34494/memberplanet) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data