Salesforce Sales Cloud

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About Salesforce Sales Cloud

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud. This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organisations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle. With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more. The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.
Salesforce Sales Cloud Software - Salesforce dashboard
Salesforce Sales Cloud Software - Salesforce sales rep dashboard
Salesforce Sales Cloud Software - Salesforce team forecasting
Salesforce Sales Cloud Software - Salesforce opportunities/leads
Salesforce Sales Cloud Software - Salesforce mobile interface
Salesforce Sales Cloud video
Salesforce Sales Cloud Software - Salesforce dashboard - thumbnail
Salesforce Sales Cloud Software - Salesforce sales rep dashboard - thumbnail
Salesforce Sales Cloud Software - Salesforce team forecasting - thumbnail
Salesforce Sales Cloud Software - Salesforce opportunities/leads - thumbnail
Salesforce Sales Cloud Software - Salesforce mobile interface - thumbnail

Salesforce Sales Cloud pricing

Salesforce Sales Cloud does not have a free version but does offer a free trial. Salesforce Sales Cloud paid version starts at USD 25.00/month.

Starting Price:
USD 25.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Salesforce Sales Cloud

Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is a cloud-based enterprise resource planning (ERP) software solution designed...

Salesforce Sales Cloud Reviews

Feature rating

Value for Money
4.0
Functionality
4.4
Ease of Use
4.0
Customer Support
4.1
5 reviews of 18,707 View all reviews
Nityam
Nityam
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/10/2024

Best Software for Sales Professionals

it was wonderful for keeping data safe and secure and was easy to understand the UI also

Pros

The User Interface was so good and secondly comparatively other CRM's It was easy to maintain and record the data

Cons

Sometimes glitch was the concern and the cost was so high

Verified Reviewer
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/10/2024

Best CRM software on the market!

Pros

I love that Salesforce allows you to configure your org as much as you want, even if you find something not possible right away, you can always look for some third-party app on AppExchange or create some custom code to make your usecase work! It provides you with training on their Trailhead platform, where you can earn badges and valuable certifications. As far as for the sales features, it allows you to fully manage all your sales processes in it. It is super intuitive for beginners and really easy to work on!

Cons

I think the price is the only downside of this solution. This is one of the most expensive CRM software on the market, but it is still understandable why. For someone who looks at the price not knowing it's pros it will just look big, but for a person who sees a value with automating sales processes and decreasing manual work within your sales or support team - it really makes sense.

Alternatives Considered

HubSpot CRM

Reasons for Choosing Salesforce Sales Cloud

The previous software was very limited and we just couldn't grow as an org with solution not designed for our needs.

Switched From

Freshsales

Reasons for Switching to Salesforce Sales Cloud

It is not as flexible as Salesforce, we wanted to do as much as we can and develop it continuously
Tung
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

3
Reviewed on 12/10/2024

Useful Products For Non-Profit

This application was easy to learn, use, and helpful.

Pros

The platform was easy to use for work purpose.

Cons

It seems that this product is popular in the non-profit than business world.

Delicia
  • Industry: Marketing & Advertising
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/10/2024

Salesforce Cloud among top 5

Overall great experience and customer service is excellent and willing to help you find your needs and they are also great at following up.

Pros

Salesforce has a lot of great options as far as entering information adding unique fields and making it specific to your needs as well you can also use this across all devices. Laptop to phone to iPad.

Cons

Some fields are tricky and have specific questions that need to be answered before moving to the next field. sometimes those are not highlighted and takes time to find area of particular needs.

Blake
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
3

5
Reviewed on 29/10/2024

Salesforce >

Overall I've used the tool as well as various others and feel it's the most robust available CRM

Pros

The dynamic ability to report and splice and dice information bout my accounts, contacts, opportunities etc

Cons

Sometimes it can be a bit clunky in navigating page to page or finding the specific details but they've made some changes such as the different modes to help this

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