--- description: Review of Salesforce Sales Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Salesforce Sales Cloud | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Revenue Management Software](/directory/4267/revenue-management/software) > [Salesforce Sales Cloud](/software/2764/salesforce-sales-cloud) # Salesforce Sales Cloud Canonical: https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud Page: 1 / 752\ Next: [Next page](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud?page=2) > Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud. This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organisations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle. With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more. The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces. > > Verdict: Rated **4.4/5** by 18768 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18768 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: USD 25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Basic sales and marketing for up to 5 users $25 /user/month\* (billed annually) Complete CRM for any size team $80 /user/month\* (billed annually) Deeply customizable CRM for your business $165 /user/month\* (billed annually) Unlimited CRM power and support $330 /user/month\* (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Russian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more ## Features - "What If" Scenarios - AI/Machine Learning - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Agent Management - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Assignment Management - Audience Targeting - Auto-Dialer - Automatic Call Distribution - Batch Processing - Bid Management - Budgeting/Forecasting ## Integrations (37 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox Business - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong.io ... and 22 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Revenue Management Software](https://www.softwareadvice.com.au/directory/4267/revenue-management/software) ## Related Categories - [Revenue Management Software](https://www.softwareadvice.com.au/directory/4267/revenue-management/software) - [Revenue Recognition Software](https://www.softwareadvice.com.au/directory/4493/revenue-recognition/software) - [Revenue Cycle Management Software](https://www.softwareadvice.com.au/directory/3341/revenue-cycle-management/software) - [Auto Dealership CRM Software](https://www.softwareadvice.com.au/directory/3171/dealership/software) - [Higher Education CRM Software](https://www.softwareadvice.com.au/directory/3231/higher-education/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.com.au/software/1854/hubspot) — 4.5/5 (4451 reviews) 2. [HubSpot Sales Hub](https://www.softwareadvice.com.au/software/21946/hubspot-sales-hub) — 4.5/5 (497 reviews) 3. [Zoho CRM](https://www.softwareadvice.com.au/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 4. [Claritysoft CRM](https://www.softwareadvice.com.au/software/9707/claritysoft) — 4.5/5 (243 reviews) 5. [Bigin by Zoho CRM](https://www.softwareadvice.com.au/software/392397/bigin-by-zoho-crm) — 4.7/5 (724 reviews) ## Reviews ### "A Powerful Tool for Tracking Leads and Opportunities" — 5.0/5 > **jane** | *23 March 2026* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: I like how Salesforce Sales Cloud keeps all client and sales information organized in one place. It makes tracking leads, managing relationships, and staying on top of opportunities much easier and more efficient. > > **Cons**: Sometimes Salesforce Sales Cloud can feel a bit complex, especially for new users, and it takes time to learn all the features, but it becomes very powerful once you get used to it. > > My overall experience with Salesforce Sales Cloud has been very positive. It helps keep client data organized, improves visibility on opportunities, and makes managing the sales process more efficient and streamlined. ----- ### "Powerful but heavy - great once it’s set up properly" — 4.0/5 > **khyan** | *15 March 2026* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: The flexibility and depth of the platform. You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes a very powerful system for managing pipelines, tracking activity, and giving leadership clear visibility over the sales process. > > **Cons**: The main downside is the complexity and cost. It’s not the most intuitive system when you first start using it, and setup can take a fair bit of time and effort to get right. If it’s not managed well from an admin perspective, the interface can also become cluttered with too many fields and workflows. > > My overall experience with Salesforce Sales Cloud was positive. It’s a very capable platform with a lot of flexibility, especially for teams that need detailed reporting, custom workflows, and strong pipeline visibility. It does take some time to learn and works best when it’s set up properly from the start, but once everything is configured well it becomes a really powerful tool for managing the sales process. ----- ### "Several years later and still amazing" — 5.0/5 > **Nadine** | *19 March 2026* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: I genuinely wished there were an additional star so I could give it a 6-star rating. No issues, we are committed to using it\! > > **Cons**: Still no cons. If you are on the fence, please get off 😇 it works for us, and I still recommend it to date. > > Now that the software is more familiar, it is even more enjoyable. We love it\! and it helps our team to be more efficient. ----- ### "Career Users Appreciate Salesforce Sales Cloud Consistency" — 4.0/5 > **Samantha** | *15 January 2026* | Arts & Crafts | Recommendation rating: 5.0/10 > > **Pros**: It's very self explanatory on the end user side so training new representatives is fairly easy to do in my opinion. It's also easy to adjust from one company to the next one which is really convenient. It's very thorough and easy to customize for each businesses needs too. > > **Cons**: Unfortunately the cost is preventative for many small businesses to adopt this software into their workflows. I also was hard pressed to find help as a lowly employee when things went wrong. Access to tech support was above my pay grade apparently which caused a lot of issues for me at the time but it's been some years since I've had any of those issues again so I wouldn't know if that is still an issue or not. > > I have used Salesforce sales cloud many times with many companies throughout my career and I love how easy it is to adapt to each companies customized version of it. It's much like riding a bike, you learn it once in one company and from them on you can easily pick it up again down the road as you grow along your career and transition into new companies and new roles. Their consistency and reliability is unmatched and I'm hard pressed to think of any other CRM software that is utilized nearly as much because of this. I do wish they would make more affordable options for smaller businesses that don't lose all the parts of Salesforce that make it so useful. ----- ### "Organize for success" — 5.0/5 > **Andrew** | *20 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The best thing about Salesforce Sales Cloud as a salesperson is the ability to neatly and conveniently organize my book of business for success and growth\! > > **Cons**: The only thing I would add onto salesforce sales cloud would be an AI assistant. However Salesforce Sales Cloud has a plethora of tools for success still\! > > My overall experience with Salesforce Sales Cloud is nothing short of amazing\! The organization it brings to my daily business is a blessing\! ----- Page: 1 / 752\ Next: [Next page](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data