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About Glue Up
Glue Up (Formerly EventBank) is a cloud-based engagement management platform for nonprofit organizations. Glue Up integrates event management, membership management, customer relationship management (CRM), email marketing, payment processing and dedicated mobile apps into one platform.
With Glue Up’s membership renewal workflow, users are alerted to outstanding payments and can send automatic reminders to members via email and through push notifications. The mobile membership directory lets organizers view member information and connect with members. Users can search through the member directory and create search filters to identify specific types of members.
Organization members can use the mobile app to receive messages, register for events, edit profile information and manage their subscriptions. The payment module lets users collect membership dues and payment via credit cards, wire transfers and other digital payment gateways.
Glue Up also comes with two separate apps for members and organizers, which are available for iOS and Android devices. Support is provided via email, phone, Helpdesk and webinars.
Glue Up pricing
Glue Up does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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Glue Up Reviews
Feature rating
5 reviews of 145
View all reviews
Van McLean
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
4
Reviewed on 22/04/2021
GlueUp for NGOs
Pros
Dealing with database management and marketing automation as part of my oversight, GlueUp serves its purpose and offers a more comprehensive and sophisticated features as compared to other CRM softwar however this may still be improved. GlueUp management is very much open to working with its clients to improve the overall system. GlueUp is the only CRM I know with events and membership management at one.
Cons
The pricing might be a bit steep for some companies/NGOs. The marketing automation may still be improved like providing a more customizable feature. For database management, GlueUp must devise a function where it will notify the administrator/user of the duplicated email addresses.
Alternatives Considered
Act!Reasons for Choosing Glue Up
GlueUp combines membership and events management which is vital to our operations.
Nicolas
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 22/11/2024
Appropriate for my organization
It has been a fantastic journey. I learned to manage it and be on top of it so quickly. I feel that I am in control of events and communications to our membership. I can do it anytime.
Pros
It is extremely user-friendly. I can communicate instantly with the membership. It is very easy to create events and conferences. I can tell who is opening and reading my emails.
Cons
I like everything about GlueUP. If I had to choose one thing, it would be that some templates do not adjust to education—for example, the use of company instead of school, college, or university.
Alternatives Considered
MemberPlanetReasons for Switching to Glue Up
I loved the product once I saw it and you were the first to call and follow up on my request for additional information before purchasing.
Kim
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
1
Reviewed on 10/06/2024
Not useful for an association with over 500 members
Pros
The profile page is similar to Facebook which some members like.
Cons
Too many cons to list, but you don't have access to your website reports. It is not user-friendly when it comes to navigating through the backend of your website (Your Membership was so much easier). Members constantly have problems with navigating through the system...don't know how to respond to posts, can't figure out how to opt-out of notifications.
Nicholas
- Industry: Furniture
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 04/09/2024
Glue Up is the CRM your organizations needs!
Overall, the experience with Glue Up has been wonderful. The customer service is excellent and the Glue Up team is continuously evaluating and implementing ways to improve the platform. Glue Up holds quarterly webinars to update their customers on everything they are doing while allowing them to ask questions directly to the CEO, which is a nice touch. Glue Up also has tons of resources and training videos/webinars to help members of your organization get equipped with using the platform.
Pros
Glue Up is a great solution for connecting your database with your various forms of electronic communications as well as your website. It's an awesome CRM platform for membership-based organizations!
Cons
While it's great that Glue Up is designed to be an all-in-one platform, there are limitations to things like website and email design, along with setting up events with landing pages. It gives you the basics, but it would be nice if Glue Up could match some of the customization and creative options that other platforms can.
Alternatives Considered
WildApricotReasons for Switching to Glue Up
Glue Up appeared to offer more options and be the most innovative as a CRM. Their pricing is also very fair for the products that they offer.
Justin
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 11/09/2024
GlueUp is a great all in one membership manager
Our GlueUP experiences has plenty of positives including the ability to bring everything under one roof and allow our memberships team to clearly see all contacts and members without constant export and import/sync with other software.
Pros
GlueUp is a all in one membership software, which enables us to do events, sell membership, Email campaigns and CRM.
Cons
Some email marketing functionality is still a little clunky as compared with other purely email marketing software.
