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About Home Inspector Pro
Home Inspector Pro is a solution that helps businesses manage processes for residential inspections and communicate with employees in the field. Key features include data synchronization, customer database, onsite printing, speech recognition and report summaries.
Designed for home, commercial, mold and radon investigators, Home Inspector Pro lets users generate reports and share them with clients adding multiple elements such as videos and photos. It comes with templates, which allows inspectors to manage custom documents using white-label solutions to establish brand visibility. Additionally, the tool enables enterprises to receive notifications whenever clients, real estate agents and home buyers/sellers view or download reports from portals.
Home Inspector Pro can either be deployed on-premise or hosted in the cloud. Mobile applications for Android and iOS devices are also offered to remotely manage business activities. It is available on a monthly subscription and support is extended via documentation, phone, email and other online measures.
Home Inspector Pro pricing
Home Inspector Pro does not have a free version but does offer a free trial. Home Inspector Pro paid version starts at USD 74.00/month.
Starting Price:
USD 74.00/month
Free Version:
No
Free trial:
Yes
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Home Inspector Pro Reviews
Feature rating
5 reviews of 82
View all reviews
Douglas
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
5
Reviewed on 15/01/2019
Best Inspection Software on the Market
My experience has been great, I feel like the staff and I are family, they have always been there when I needed anything. No other company that I know of operates like that.
Pros
I have been using HIP since 2009, It is very customizable to my needs for all different application. They intrgrate with other service providers I have like ISN and RWS. The company is always looking for way to improve it based on customer request and providing updates. The customer support is second to none. They are always there when you need them and always have resolved any issues I had.
Cons
If I have to put something here, the only thing I can think of is sometimes it highlights a word to inform me spelling is wrong, But when I check, the spelling is correct.
Response from Porch Group
Thanks Douglas, we consider you family too! It's been great to watch our users companies grow over the years and to be a part of that. Thank you for your continued support. We wish you the best of success in 2019!
Replied 16/01/2019
Jason
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
5
Reviewed on 27/04/2023
Working Well for my business!
Overall, HIP has made a real, positive difference in my inspection business.
Pros
The flexibility and organization of the repirt templates has had a great impact on my business.
Cons
The mobile app needs an upgrade on the field usage and operating options to streamline the onsite process.
Noel
-
Review Source
3
Reviewed on 10/10/2016
Home Inspector Pro is a budget software you get what you pay for......
HIP is a "mid-level" reporting software that is a flexible no frills platform once you figure out "The lay of the land". What users of other premium software will miss is the ability to invoice the client from the software (uniformity), the ability to track reports by client, realtor, address or month, day and year and dollars. The user interface is difficult if you are migrating from another software package (lack of buttons or list). Home inspector pro utilizes a semi drop down menu which is functional and somewhat easy once the user gets used to the format. As for Mac users the support is lacking somewhat and has not kept pace with the OS upgrades and changes. HIP runs natively on the Mac, macbook equipment which is great but I don't believe the developer or support techs run natively on MACs. I have asked about adding features and tweaking functionality and have met with and made to feel that my circumstances were unique and no one else is experiencing my issues. For example if you select a narrative but do not move it into the report and you click on another component, you will get a pop up stating that you have a narrative highlighted that was not moved, when you click "ok" the screen changes to the selected component. The user then has to return to the previously selected component to address the narrative issue. My suggestion was to allow the current screen to remain active to address the narrative at which point the user can then migrate to the next component. Thereby saving several mouse clicks. That is just one of a few. The end result is a fantastic looking report with a somewhat ugly user interface that doesn't really save time or money over any other inspection software. Marketing that partially influenced my decision to purchase Home Inspector Pro. Yes, it is less expensive than other software but the user gets less features. OH, wait.. HIP allows the inspector to add video to the report which would be great but I have not been able to use that function and all video tutorials are specific to windows users. If you like the idea of using your smart phone or tablet you will need to shell out a monthly fee to allow transfer of the report back and forth between computer and tablet or phone. I never know what my month is going to look like so I don't want to commit to another monthly billing. It is an ok product. I think if there was another software that ran natively on the Mac that was not a lease type I might have a look.
Response from Porch Group
Hi Noel,
I'm sorry to hear you're disappointed but we are far from a mid level reporting software. In fact more people using Home Inspector Pro than any other software program. Our tech support hours are doubled everyone else in the industry, 7 days a week.
You're right, we chose to create the best home inspection software on the market, not a combination of mediocre office management and inspection software like our competitors. The majority of our users use Inspection Support Network (ISN) for all their office needs which we fully integrate with so we can focus on the being the only software with video in PDF & HTML, popup glossaries, stationery and more.
More of our developers actually use Mac machines versus Windows. The software is 100% the same between Mac and Windows so the video tutorials apply to both programs.
Video works great and has for years. Try giving our support team a call at 888-750-4777 and they can help you out with all of your comments/questions.
Replied 15/07/2017
Mark
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 19/10/2021
Ease of Use and Organized
The ease in which to add comments and issues , second to none
Pros
Simple and Professional. No monthly user fee, buy it outright, save money in the long run.
Cons
Absolutely nothing is a con in regards to this software,
Reasons for Choosing Home Inspector Pro
Cost, Customer Service, ability to use without having to have a degree in programming, Editble and Cretion of specific template.Switched From
HomeGaugeReasons for Switching to Home Inspector Pro
Ease of use and Overall cost
Scott
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
4
Reviewed on 05/02/2020
A plucky inspection helper
As a one man inspection show, home inspector pro helped me streamline my report writing process. The customization was decent and the price was reasonable.
Pros
The customization for the software was relatively easy for a single user to implement. Customer service was also very responsive and helpful when it was needed.
Cons
As someone who was used to a different report writing software, the learning curve was a little steep.
