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About CMNTY Platform
CMNTY Platform is a highly intuitive online platform used by marketers and insights professionals for project-based market research and continuous insights communities. CMNTY's platform and services include panel recruitment, qualitative and quantitative research activities, video focus groups, moderation, AI-powered data analysis and reporting.
CMNTY Platform offers a variety of qualitative and quantitative research methods, including digital journals, discussion boards, surveys, IDI and virtual focus groups combined into a single online platform. CMNTY supports short-term (turnkey) projects and continuous insights communities. Launch your project within a day, and get actionable insights within just a few days or weeks. Get a 360-degree view and continuous in-depth understanding of your target audience. Provide your client or business department with actionable insights that help them make better-informed decisions.
CMNTY Platform pricing
CMNTY Platform does not have a free version but does offer a free trial. CMNTY Platform paid version starts at USD 499.00/month.
Starting Price:
USD 499.00/month
Free Version:
No
Free trial:
Yes
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CMNTY Platform Reviews
Feature rating
5 reviews of 35
View all reviews
Kimberly
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 09/01/2018
Very intuitive.
Was able to organize a large group of clients.
Pros
I was looking for an interface to serve as a hub for about 100 nonprofit clients. CMNTY offers a beautiful interface. Very modern looking. I was easily guided in the setup process. I was literally up and running in under an hour.
Cons
I would have loved to see some tutorials. The opening video while the site was being built was a nice touch but I learn better by video.
Matías
- Industry: Market Research
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 14/05/2024
CMNTY Platform: A Comprehensive Tool for Market Research with Room for Improvement
Overall, I think CMNTY is a very useful platform that provides basic tools for market research. I also believe it adds value to companies operating in the field with a digital vision of research and mixed techniques (qualitative and quantitative). In terms of visualization, I find it a bit outdated. While it is customizable, I think there are few customization options, especially in the mobile view. Nevertheless, it's a platform I would recommend to my colleagues; it effectively covers everything related to research and is a great alternative in the Chilean market.
Pros
What I like the most about CMNTY is the customer service they provide. All the consultations and standing meetings are very valuable for the knowledge we can have in our projects. Especially noteworthy is the assistance from [sensitive content hidden], and I would like to thank him for all the patience he has shown throughout our 2 years of projects. Additionally, it's a platform that can provide many tools for market research and manage them in one place. While it's not as intuitive because everything is in English (not my first language), I can still manage the information correctly and accurately. Furthermore, I have had very good results in my business; this platform has allowed me to excel professionally in the company I currently work for.
Cons
While most of what CMNTY offers is good, I believe there are opportunities for improvement, especially in survey creation and report generation. One thing I haven't been able to achieve is getting my clients to view the community's automatic reports because they have to be users to access them. This is something I haven't been able to integrate, and additionally, the analysis tends to be somewhat basic (only frequencies), and I can't add interpretations or conclusions to each of these cases.
Michael A.
- Industry: Higher Education
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
3
Reviewed on 14/08/2018
Interesting tool
Pros
So many possibilities when it comes to potential user interaction. Makes something that was typically only available for big companies accessible for everyone.
Cons
Hard to use. Many different nooks and crannies that are hard to get to. Took me a few days just to understand what I was looking at. Its also priced way too high. Maybe reduce the features and lower the price.
Matthew
- Industry: Market Research
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
5
Reviewed on 05/09/2024
Excellent platform for insight generation
We have only had very positive experiences using CMNTY. We have used it for pre-work exercises and diaries, moderating and forums -- all of which have worked together seamlessly and generated great insights. The team at CMNTY is also very supportive, attentive and great to work with.
Pros
Excellent design, which has served to fully engage respondents in all the studies we have undertaken. Functionality is intuitive and the landing page and all other pages have been well-designed and serve to get the best from respondents. It is easy too from a moderator perspective, especially when it comes to sharing stimulus materials.
Cons
Not much, its been perfect for what we've needed from it
Sandra
- Industry: Market Research
- Company size: 11–50 Employees
- Used Monthly for 1+ year
-
Review Source
4
Reviewed on 09/05/2024
Satisfied overall
We use CMNTY mainly as a tool for setting online discussion forums on specific targets of our panel members. Overall, it offers satisfying service and help center is always available.
Both admins and users can jump right in thanks to the platform's intuitive design. Plus, it offers a modern interface that's easy on the eyes.
Pros
CMNTY offers a user-friendly interface, also we can schedule activities not only daily but showing activities differentiating user groups. This way we can create specific forums and control which users or user groups have access to them.
Cons
Creating identical discussions for different target groups requires manually setting up each activity, you can’t duplicate. While CMNTY is user-friendly, this might take additional time if you need to replicate existing discussions.
