SelfCommunity

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews

About SelfCommunity

SelfCommunity is a native, no-code, high-performance and scalable cloud community creation and management platform suitable for Brands, Companies and Associations that need a dedicated and protected environment in which it is possible to Continuously and promptly communicate information, conveying it with advanced tools to precise target audiences. Allow and encourage the production/use of content and the relationship between users, in order to improve their level of loyalty and involvement. Offer an environment that is simple and intuitive to use. Extract value through the possession and management of data generated intentionally and proactively (zero-party data) generated by users.
SelfCommunity Software - Grow your Community with a owned Social Network: Complete and powerful set of features, services and tools. Integrated with your web-properties or stand-alone.
SelfCommunity Software - The Platform - Analytics: Complete, easy to use and customizable built-in social analytics.
SelfCommunity Software - Post Addressing Tags: The contents can be displayed and made available for interaction only to users belonging to the addressing tag.
SelfCommunity Software - System & Custom Push notifications: Multi-channel push notification system (web, app & mail).
SelfCommunity Software - Interests / Thematic Categories: Take advantage of a native system in which interest graph and social graph work harmoniously to offer an always engaging UX.
SelfCommunity Software - Integrated and simplified Platform - You get: content settings, Community management, integrations into any external digital ecosystem, moderation system, social analytics and integrated marketing tools.
SelfCommunity video
SelfCommunity Software - Grow your Community with a owned Social Network: Complete and powerful set of features, services and tools. Integrated with your web-properties or stand-alone. - thumbnail
SelfCommunity Software - The Platform - Analytics: Complete, easy to use and customizable built-in social analytics. - thumbnail
SelfCommunity Software - Post Addressing Tags: The contents can be displayed and made available for interaction only to users belonging to the addressing tag. - thumbnail
SelfCommunity Software - System & Custom Push notifications: Multi-channel push notification system (web, app & mail). - thumbnail
SelfCommunity Software - Interests / Thematic Categories: Take advantage of a native system in which interest graph and social graph work harmoniously to offer an always engaging UX. - thumbnail

SelfCommunity pricing

SelfCommunity does not have a free version but does offer a free trial. SelfCommunity paid version starts at EUR 60.00/month.

Starting Price:
EUR 60.00/month
Free Version:
No
Free trial:
Yes

Alternatives to SelfCommunity

SelfCommunity Reviews

Feature rating

Value for Money
4.8
Functionality
4.6
Ease of Use
4.9
Customer Support
4.8
5 reviews of 12 View all reviews
Christian
Christian
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/07/2023

An native and proprietary Social Commerce plat. that merges ecommerce and social networking in...

Thanks to this Social Networking technology integrated in an Headless Ecommerce, we can gain an extension and greater liveliness of the Zero Party Data available thanks to data analysis coming from users spontaneous actions, such as lifestyles attribution and social networking activities.

Pros

The Social Networking technology gives an extra boost in terms of retention thanks to its push notification technology. Furthermore the product pages can be enriched by the direct storytelling of the producers and made dynamic and "alive" by the participation of the customers, who feel more engaged.

Cons

It would be very advantageous to have, among the marketing tools, an even more extensive version of email marketing analytics (eg. open-ratio, CTR, etc.) allowing us to save on the external marketing automation service costs.

Francesco Valerio
Francesco Valerio
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/08/2023

Excellent experience and worth buying

Very useful both when creating and managing a new community. Very intuitive to use and totally customizable for your scope or goal. It was easy to implement and customize, the free trial allows you to test the final experience. The assistance was always punctual and precise.

Pros

Ease of use and implementation, possibility to take advantage of a free trial, uniqueness and customization of the platform, direct and exclusive access to the marketing data collected.

Cons

I have no cons to report. The usage and implementation was pretty quick and easy and the assistance was a great help when I needed it.

Verified Reviewer
  • Industry: Libraries
  • Company size: 51–200 Employees
  • Used for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 04/06/2021

Comprehensive and modular solution for any requirement

Pros

The platform, while giving a comprehensive set of out-of-the-box functionalities, has resulted very modular in allowing the integration within other ecosystems. While providing a front-end layer of their own, the solution has shown itself to be perfectly suitable for operating also as a headless platform.

Cons

Even though the platform allows for the inclusion/integration of any kind of external tool managing video content, I think that amplifying the own platform'stools of handling the upload and fruition of video content would be key for the future.

Alternatives Considered

Salesforce Service Cloud, Khoros Marketing and Hivebrite

Reasons for Switching to SelfCommunity

We chose to proceed with SelfCommunity due to its out-of-the-box coverage of most of our business requirements and the optimal availability and quick-response of both the development team and the business team.
Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/07/2023

A platform that is helping our company develop customer focused strategies

I must say that SelfCommunity is an outstanding Platform that offered a wide array of benefits for our company. On a more specific note, I found the Social Analytics system provided by SelfCommunity to be incredibly comprehensive and customizable. It offers in-depth analyses of community engagement and user activity, allowing us to make data-driven decisions to enhance our marketing strategies.

Pros

- Powerful social analytics capabilities- Ease of building and managing an online community- Marketing tools that help us enhance our marketing strategies- Interesting member management features complete with the ability to assign a variety of user roles

Cons

So far, nothing at all in particular. I will if necessary update the review in the future.

Gastone
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 18/06/2021

SelfCommunity enable us to grow a proprietary Brand Community

It fit very well with our overall digital strategy and enable us to apply a segmentation strategy and personalize community content and features accordingly. Onboarding was easy to roll out, team roles were quickly organized and activated. We were basically effective from day one.

Pros

Customization and ready to use Social Network based features. The platform let us to personalize every aspect of our Brand Community: from look&feel to content and user management rules, from community features to communication and promotion tools. It has also powerful audience clustering tool that helped us in shaping the structure of the Brand Community at best.

Cons

It would be useful to enable, per every single user with the Admin and Editor role, push notifications for their Posts. I know they will implement it soon.

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