Vaizle's customers use the tool to increase productivity and scale marketing operations profitably from the following...
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About Metricool
Metricool is a powerful all-in-one social media, analytics and ads reporting tool for brands. You can schedule posts, find influencers to collaborate with, discover content to repost, set up ad campaigns and analyze your results in one unified dashboard: from PC or mobile device. Scale your social media strategy fast.
Metricool pricing
Metricool has a free version and does not offer a free trial. Metricool paid version starts at USD 12.00/month.
Starting Price:
USD 12.00/month
Free Version:
Yes
Free trial:
No
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Metricool Reviews
Feature rating
5 reviews of 87
View all reviews
Jeb
- Industry: Publishing
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
5
Reviewed on 30/08/2024
Metricool is a Swiss Army knife of Social Media Apps
Over all Metricool has been great to work with. I'm really excited to see how much time I can save by not having to visit each social media platform to respond to comments.
Pros
The thing I like most about Metricool is that I can respond and interact with comments and the commenters from the app. I don't have to go out to Instagram to respond to comments.
Cons
We are still new to using Metricool. It all seems super shiny and nice right now.
Response from Metricool
Hi Jeb, Thank you for your positive review! We're glad to hear that you're enjoying Metricool and finding it helpful for managing your social media interactions all in one place. It's great to know that the feature of responding to comments directly from the app is making things easier for you. As you continue to explore Metricool, please feel free to reach out to us in the live chat if you have any questions or need assistance. We’re here to help ensure it’s the best fit for your needs. Thanks for choosing Metricool!
Replied 03/09/2024
Fernando
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
4
Reviewed on 15/12/2023
Very usefull tool with the best prices
Good because it doesn't have failures, except the mentioned
Pros
It's the cheapest social media tool and I don't miss anything on it: support team answers in a few minutes, it's very easy to post on social media with it and I'm able to manage multiple accounts
Cons
If I want to post something manually, the app doesn't work well because I don't receive notifications (Android)
Response from Metricool
Thanks a million for your review, Fernando. We love you chose us, we keep working to offer more features. You should get the notifications, please contact us in the live chat to check your case.
Replied 18/12/2023
Tim
- Industry: Public Relations & Communications
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
1
Reviewed on 09/11/2024
Disappointing Experience with Billing and Customer Support
Pros
A good service should value its customers and be willing to rectify issues promptly, especially when it comes to unauthorised charges. Unfortunately, Metricool fell short in both billing integrity and customer support. I’m left frustrated and regretful for ever signing up. I would not recommend this service based on my experience, as it seems they lack the responsiveness and transparency that customers deserve.
Cons
I’m extremely disappointed with my experience using Metricool. Despite cancelling my subscription well in advance, I was still charged to my credit card. I reached out to their customer support multiple times to resolve the issue, but the responses were slow, unhelpful, and didn’t address my concern. It felt like I was going in circles with no real assistance or resolution.
Alternatives Considered
PlanableReasons for Choosing Metricool
Wide range of options better than current subcriptionSwitched From
HootsuiteReasons for Switching to Metricool
We tried 5 - 10 different programs firstResponse from Metricool
We’re truly sorry to hear about your experience and regret leaving you feeling this way. We deeply value all our customers, as many reviews highlight, and strive to provide the best possible service. That said, our Terms & Conditions must be fulfilled by both parties. After carefully validating your account across our three independent systems—subscription management, payment processor, and billing—we couldn’t find a cancellation record prior to the renewal.
Unfortunately, as previously mentioned, this means we cannot process a refund in this case. We sincerely apologize for any frustration this has caused and are here to clarify or assist further if needed.
Replied 21/11/2024
Verified Reviewer
- Industry: Public Policy
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 27/10/2023
Glad I made the change
Pros
- great customer service
- nonprofit discount
- more features than our previous platform
Cons
- no cons yet !! So far so good. Wish we changed sooner.
Response from Metricool
Thanks a million for your review. We keep working to optimize the tool.
Replied 06/11/2023
Martin
- Industry: Retail
- Company size: 51–200 Employees
- Used Monthly for 2+ years
-
Review Source
5
Reviewed on 12/10/2023
Good and competent social media management tool
In general a good tool to use for social media management.
Pros
I have used Metricool for a long time even when the tool was not as good as it was now. It is easy to use and now have a lot of good features that I have to pay much more for in other solutions.
Cons
I dislike the overall design of the tool. Even if it does not really matter I really prefer to work in a tool that feel new and fresh which Metricool does not.
Alternatives Considered
HootsuiteResponse from Metricool
Thanks for your review, Martin. We love to hear you are a veteran in the Metricool fam. We keep working to improve the tool and offer a better UX/UI.
Replied 16/10/2023
