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About SynergySuite
SynergySuite for Restaurants offers a suite of cloud-based software for restaurant management. It enables restaurant chains, pub groups and other multi-location facilities to manage daily operations.
SynergySuite offers a suite of products to help users manage inventory and purchasing, sales analysis, time and attendance, human resources, cash management and food safety. Restaurant owners can track live inventory, manage suppliers and pull profit reports. Financial tools include void management, refunds, clears and up-selling. The solution also provides business intelligence tools such as profit reports.
Employee information can be managed through SynergySuite’s HR software. Users can post job vacancies, select candidates and screen new hires. SynergySuite also assists in staff lifecycle management and document management during performance reviews and appraisals. Integrations include ADP, QuickBooks, Zenefits and SAP.
Support is provided through an online portal, and pricing for each product is per location per month. Apps for iOS and Android devices are available.
SynergySuite pricing
SynergySuite does not have a free version and does not offer a free trial. SynergySuite paid version starts at USD 225.00/month.
Starting Price:
USD 225.00/month
Free Version:
No
Free trial:
No
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SynergySuite Reviews
Feature rating
5 reviews of 8
View all reviews
Jason
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 09/11/2023
You need this one-stop shop of BOH management!
We are very pleased and continue to grow our partnership!
Pros
Having a desktop and mobile platform that allows multiple integrations, various services/functions, and ease of integration to use for all back of house management. The level of attention and service we get from SynergySuite is top-notch and allows us to consistently move forward with using more of the system.
Cons
The learning curve up front can be a lot, but what isn't? This is an affordable - luxury line of product, and includes all of the bells and whistles! The amount of data you can collect may seem overwhelming, but once you learn the system - you'll be amazed at what you can do!
Response from SynergySuite
Thank you so much for taking the time to write a review, Jason! We appreciate you!
Replied 09/01/2024
Verified Reviewer
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 30/10/2018
Great software that helped us scale our business fast
Pros
The software was easy to deploy at new sites. It is cloud based so have regular updates. The team are flexible, attentive and look to help out where they can. Staff could easily be trained and understand the software. The software was really flexible and helped us sclae our bsuienss from 5 to 70 sites.
Cons
Our SKU profile is quite unique as we have a huge range of rapidly changing rpoducts, otfen hundreds each week. Sometime the volume of SKU maintainace could be an issue and could slow the system down.
Response from SynergySuite
Thank you for your review! It's always good to hear feedback from our clients.
Replied 01/04/2022
Ellen
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
4
Reviewed on 31/03/2022
New SynergySuite user
Initial set up was easy. Learning my way around the features was easy. Entering and managing employees is very easy to do. I would like more instructions on details of using the different elements
Pros
East to set up and navigate The integration with the schedule feature and our POS system was easy
Cons
There are many features we do not need to use. Many preset reports we do not need. The information we would like to have emailed as a daily report is not yet available to us
Response from SynergySuite
Hi Ellen, thank you so much for your feedback! I'd love to hear more about why you are less inclined to recommend us, to see if there's more we can do to make things run smoother for your team. Thank you for being one of our valued customers!
Replied 01/04/2022
Les
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 24/08/2016
The Fitzgerald Group
With multiple pubs and restaurants in different locations, it was difficult to account for inventory and manage our supply chain on a location-by-location basis. SynergySuite's inventory and purchasing software immediately changed this for us. The live inventory tracking kept us updated on the status of every location, and allowed for us to forecast and communicate our needs with suppliers. Would highly recommend this software to restaurants struggling to keep inventory straight.
Working with Niall and his team of professionals has been a pleasure. I would be delighted to recommend Synergy and would welcome any queries from any potential new customers.
Pros
Being cloud based it is accessible from anywhere. Live information allows me to monitor the performance of our business' 24/7. The capabilities of the system to allow my team and I to build any report we need to analyse our business is superb.
Cons
None
Response from SynergySuite
Thank you so much for the review Les, we really appreciate the feedback!
Replied 01/04/2022
John
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 26/07/2016
Vital software for our restaurants' operations
Synergysuite is essential to our business. It streamlines our rostering and payroll services. It keeps our stock under control and streamlines all the financial functions for the business. It's flexible and adapts to our business.
Response from SynergySuite
Hi John, thanks for the awesome review! Happy to hear SynergySuite adapted so well to your business!
Replied 01/04/2022
