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About Crescendo
Crescendo is a cloud-based home health solution that integrates patient information across home health, hospice and private duty and helps users maintain patient-centric electronic medical records (EMR). It helps medical organizations to manage workflows like billing, scheduling, documentation and other day-to-day activities.
Crescendo offers a real-time dashboard that uses role-based, individualized metrics to manage agency processes and various key performance indicators. It also displays financial viability of different routines, rehospitalizations and hours logged in real time. Crescendo also provides users built-in document management, SHP and PPS Plus real-time alerts and OASIS assistance based on patient assessment. Customizable forms at the agency level to meet specific agency needs are also available.
Additionally, Crescendo features a billing and scheduling module, reporting and business analytics and resource and referral management functionalities.
Support is available via phone, email, product tutorials and other online resources.
Crescendo pricing
Crescendo does not have a free version. Crescendo paid version starts at USD 3,200.00/month.
Starting Price:
USD 3,200.00/month
Free Version:
No
Free trial:
No
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Crescendo Reviews
Feature rating
5 reviews of 5
William
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
1
Reviewed on 05/07/2018
This is the worst program I've ever used period. Paperwork now takes twice as long to...
Previous Delta program was much better from field clinician perspective. Our large office getting this program has been a complete disaster. I rarely if ever do reviews but feel compelled to warn you not to make a mistake getting this program.
Pros
Easy for office to track paperwork deficiencies so good for office staff. We got to upgrade our field computers to Microsoft Surface but still horrible performance.
Cons
Can't handle large patient files. Buffers 3-5 minutes to open case while in field at times. Ridiculously slow, I need to watch a baseball game while doing paperwork to occupy my buffering times. Our Microsoft Surface computers appear to be overwhelmed with this poorly developed software. Does not have voice recognition software.
Gina
- Industry: Hospital & Health Care
-
Review Source
4
Reviewed on 12/09/2016
Great Product
Pros
I loved all of the features that the product offered to help ease a very complicated job. Being a Care Coordinator in this line of home health it can be extremely overwhelming at any given time. It is very helpful to have a program at your finger tips that can help make operations run more smoothly.
Cons
It can a bit intimidating when you first start using the product due to all of the options at hand. You have to navigate to numerous tabs to see all of the information available to you. Can be a tad frustrating when trying to learn everything this product has to offer you and your business.
Kristy
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
1
Reviewed on 18/07/2019
Do not recommend
Pros
.....It carries over the medications from one episode of care to another. If you like a program that crashes, has multiple errors daily, "thinks" for sometimes over 5 minutes and you end up having to log out and log back in anyways, is not very user friendly to navigate and challenging for field clinicians to see new orders or know what tasks should be completed at the next visit easily then this would be a good program for you. If you don't like all that avoid it.
Cons
pretty much everything, Its increased the amount of time I spend to manage my case load of patients. The scheduling calendar that they developed is terrible, its not intuitive and when changes to orders are made the calendar does not know how to update that, thus visits have to be deleted due to duplicates or inactivated visits for example: a patient going from 3 times a week to 1 time a week, means I have to delete those 3 already scheduled visits manually and add the 1 time a week order.
Beth
- Industry: Hospital & Health Care
-
Review Source
4.5
Reviewed on 12/08/2014
Very thorough and responsive
Pros
It's a comprehensive package that allows use by both our certified agency and our licensed agency. It's a fully integrated HR, clinical, and financial package. Many of the other packages we looked at could not meet the needs of both agencies. Clinically, they were great products, but the Human Resources accountability for a private duty agency was not available or integrated.
Cons
So far, there's nothing we don't like. There seems to be a very thorough implementation and training process. Point of care does not support iPads. It requires laptops or Windows-based tablets.
Eric
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
-
Review Source
4
Reviewed on 20/07/2017
Reviewed as part of due diligence for home health & hospice systems
Overall a good potential EMR.
Pros
Good features overall including user friendly scheduling, ability to customize clinical pathways, and met all our system level criteria (i.e. cloud based, mobile friendly, etc.). Good built in QAPI tools.
Cons
Did not make the final 3 in our due diligence secondary to better billing features in other EMR software that we reviewed. Other software also had more streamlined intake of referral features.
