--- description: Review of Jotform Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Jotform | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Higher Education Software](/directory/4253/higher-education/software) > [Jotform](/software/433821/jotform) # Jotform Canonical: https://www.softwareadvice.com.au/software/433821/jotform Page: 1 / 117\ Next: [Next page](https://www.softwareadvice.com.au/software/433821/jotform?page=2) > Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events. Jotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more. Jotform offers plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotform offers services on a monthly subscription basis that includes support via email, chat, training videos and an online support forum. > > Verdict: Rated **4.7/5** by 2893 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 2893 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Jotform - **Founded**: 2006 ## Commercial Context - **Starting Price**: USD 39.00 - **Pricing model**: Flat Rate (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish - **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Japan, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States ## Features - 360 Degree Feedback - API - Access Controls/Permissions - Accounting Integration - Action Management - Activity Dashboard - Activity Planning - Activity Tracking - Admissions Management - Alerts/Notifications - Alumni Management - Annotations - Anonymous Feedback - Appointment Management - Appointment Scheduling - Approval Process Control - Archiving & Retention - Assessment Management - Asset Tracking - Attendance Management ## Integrations (100 total) - AWeber - ActiveCampaign - Adobe Dreamweaver - Agile CRM - Airtable - Akita - Apache Hive - Asana - Basecamp - BigCommerce - BlueSnap - Box - Brevo - Callingly - Campaign Monitor by Marigold ... and 85 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Higher Education Software](https://www.softwareadvice.com.au/directory/4253/higher-education/software) ## Related Categories - [Higher Education Software](https://www.softwareadvice.com.au/directory/4253/higher-education/software) - [Work Order Software](https://www.softwareadvice.com.au/directory/500/work-order/software) - [Government Software](https://www.softwareadvice.com.au/directory/4240/government/software) - [Data Collection Software](https://www.softwareadvice.com.au/directory/4339/data-collection/software) - [Mental Health Practice Management Software](https://www.softwareadvice.com.au/directory/4548/mental-health/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5238 reviews) 2. [Google Workspace](https://www.softwareadvice.com.au/software/344998/google-workspace) — 4.7/5 (17575 reviews) 3. [Docusign](https://www.softwareadvice.com.au/software/367901/Docusign) — 4.7/5 (9356 reviews) 4. [Typeform](https://www.softwareadvice.com.au/software/324633/typeform) — 4.7/5 (968 reviews) 5. [Jotform Sign](https://www.softwareadvice.com.au/software/439248/jotform-sign) — 4.8/5 (216 reviews) ## Reviews ### "Great Free Tier - Professional Looking Forms" — 5.0/5 > **Rowan** | *23 May 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The free tier of Jotform has plenty of features to handle simple projects. The form builder is easy to use and intuitive, I was able to customize it to get what I wanted. It was simple to embed into my existing website (hosted with GitHub Pages) and looks very clean. The Jotform branding, included on the free tier, is only at the bottom of the form and not at all intrusive. > > **Cons**: The feature to have users take a photo as part of their submission seems to result in really low quality images. But the same component gets much better quality images when they select an existing photo off their device. It's frustrating because having the ability to open the camera on the form is a nice touch. > > Overall I am very happy for a free tier user. I will definitely use it again for future projects. I've been able to use it without having to Google how to do anything, which is a good sign of an intuitive product. ----- ### "Jotform remains a top tool" — 4.0/5 > **Jodie** | *3 April 2026* | Events Services | Recommendation rating: 8.0/10 > > **Pros**: Jotform is a useful tool for bookings and payments for our small business. It's easy to use and links to our Calendar seamlessly. It serves as a great management tool for some of our data and customers. The support feedback is quick and efficient. Building forms is fairly easy and can also be very intricate to suit all needs. Examples and templates helps immensely. Adding pictures and videos to forms are easy and helpful. > > **Cons**: Jotform has limited free options but for a one person business it is too expensive to upgrade. There are some asks that takes a long time to develop and there are some constraints. Although working with pictures and videos are easy, it does not always perform well depending on the users' settings or browser. > > Even though there are some asks and issues, this is expected and understandable. Overall this is the most useful tool for a small business. ----- ### "Powerhouse for Workflows, Way More Than Just a Form Builder" — 5.0/5 > **Dapree** | *17 May 2026* | Design | Recommendation rating: 9.0/10 > > **Pros**: They have a massive template library barely having to start anything from scratch. You can generate forms using AI. They have forms that are integrated that are like a spreadsheet database with filters and tracking ability. > > **Cons**: They have strict account limits and the pricing for an Enterprise tier is quite expensive. The customer support response time is a bit inconsistent > > They have been a powerhouse for data collection and workflow automation. Aside from the few cons they are more of an invaluable asset. ----- ### "Efficiency and Integrations are Top Notch" — 5.0/5 > **Molly** | *23 March 2026* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: I really love the value you get for even the lower-level subscriptions--it makes it a really cost-effective tool for data collection. I have been really impressed at how the AI assistant can help you fix integrations with other platforms. It is very easy to set up Salesforce and Zoom integrations and to customize forms for every use. > > **Cons**: I do wish it were a little easier to get customer support from a live person instead of AI for especially tricky questions, and it would be nice if you could have multiple people on one account, even if it were a more expensive account. From my understanding, you can't have multiple people on a subscription until you get to a very expensive level. > > We switched to Jotform from another similar platform because of the price and reviews we had heard from colleagues, and have since used it for a variety of surveys, forms, and processes for our organization. My most frequent use is to create a registration form with both Zoom and Salesforce integrations, so respondents get a Zoom link upon registration and also get added to a Salesforce campaign. It has made event sign-ups so much more efficient\! ----- ### "Simple, Reliable & Easy-to-Use Form Builder" — 5.0/5 > **Adarsh** | *22 April 2026* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: Very easy to use with a drag-and-drop builder, lots of ready-made templates, and smooth integrations. Helps create professional, mobile-friendly forms quickly without coding. > > **Cons**: Pricing can feel a bit high for advanced features, and some customization options are limited unless you upgrade. Occasionally, forms load slightly slow with many fields. > > My experience with Jotform has been very positive. It offers good value for money, especially for basic to mid-level use, and the platform is extremely easy to use with its drag-and-drop builder. Data collection and form creation are smooth, with plenty of customization options to match different needs. Customer support is helpful and responsive, and integrations make it easy to manage workflows. It also supports images and videos well, which improves form engagement. While collaboration features are decent, they could be improved for team-based projects. Overall, it’s a reliable and efficient tool for us. ----- Page: 1 / 117\ Next: [Next page](https://www.softwareadvice.com.au/software/433821/jotform?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/433821/jotform) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data