User Reviews Overview
About Perfect
Perfect is a home health care solution designed to assist post-acute care providers in scheduling and managing home visitations. Key features include a scheduling dashboard, a physician portal and vital sign parameter alerts. Pe...
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- Industry: Higher Education
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
I cant comment on cost as I have no idea I am a field user. Generally a good-great product
Pros
fairly fast servers for web based software.
quick access to specific documentation types by clicking on calendar
Cons
inability to copy previous data and auto fill
plotting visits only allows for one type at a time
Using Chrome browser can have hurdles which is sad as more chrome books are popular
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
THIS IS THE CLOSEST THING YOU CAN GET TO "PERFECT", FOR HOME CARE APPLICATION - REGARDLESS OF...
As Executive Officer of the organization, the software provides me a wealth of corridors to view a wider perspective of the overall affairs of the agency, no matter where I am. The executive dashboard is most certainly an essential tool that I use on a regular basis.
Pros
LET ME COUNT THE WAYS:
INNOVATION: This software is dauntless in their quest to make the system work better- Everyday
APPLICATION: The software provider is extremely generous with customizing the system to accommodate the unique needs of each agency they support- even for small organizations like mine.
SEAMLESS TRANSITION: Transfer of data from the previous provider is handled thoroughly by their dedicated transition team- Painless!
SUPPORT: The ongoing support you get, is second only to none, & they always do it with pure enthusiasm (you can tell by their demeanor when you talk to them on the phone). And you can always count on them giving you an update of your concern.
Cons
There are still links in the system(like any)- but then again they always work relentlessly to rectify it, just don't be timid to call them out.
The Eastern US sector can actually benefit from an augmented morning tech support resource.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Save your money
Overall, I wouldn't really recommend Perfect. Tech support is nice, but ineffective. It is too expensive for the loss in productivity caused by the lagging and counter-intuitive processes required to chart correctly.
Pros
The best thing about this software was the option for a mobile app that allows clinicians and patients to electronically sign route sheets. I also initially liked the idea of customizable reports to track documentation and approvals. However, after using the product, the mobile app is riddled with glitches, is difficult to use, and signatures usually do not come out correctly (if a patient has wiggly hands, the signature will not stick). The reports are also not as customizable as we had initially hoped for (limited filters, having to run multiple reports in order to achieve a singular goal, inaccurate numbers and charts overlooked).
Cons
The software is very slow and full of glitches. It often crashes, or takes so long to load that it just freezes up. Tech support does try to address the issues as they come, but a lot of complaints result in the usual 'user error' and nothing is resolved. Route sheets do print with notes upon invoicing, but they are often split between pages. A correction on this is a special request and will actually cost customers money. The software is also very difficult for clinicians to navigate, as it is not the most intuitive product on the market.
Top Perfect Alternatives
- Used Daily for 6-12 months
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Review Source
Customer service was top notch
Pros
Ability to maintain focus on patients in the main menues, being able to multi task if need be in a busy office this is crucial
Cons
The photo attachment system for wound care other than that i have no real other complaints, the whole software was good
- Used Daily for 1-5 months
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Review Source
perfect is a great product for home health professionals
its hard to use
Pros
copying of notes is easy, all information is in one format , easy to see visits, scheduling patients is easy in calendar form
Cons
This software needs a lot of training to get to use it easily. this is not user friendly at all , your integration of use is harder that the previous software we were using. the old software was so user friendly you can learn on your own. while your software was hard to use and would need hours of training.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Perfect Review from OT
Dislike it.
Pros
Accessing notes from calendar is relatively simple
Cons
The fact that you can’t access other required documents from your note is a waste of time. For Evals for example, we need to complete orders as well. It would be nice to have this feature be completed as part of the note so that we don’t have to finish the note, go find orders, and write a completely separate document.
The user face is WAY to complicated and there is SO much stuff on the screen. Very hard to navigate. It would also be nice to have multiple documents open at once. Occasionally we like to cross reference notes or look up info from the SOC.
- Used Daily for 1+ year
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Review Source
Been using note-e-fied for documentation over the last year with multiple Home Health...
Again it helps to document and is easy to plot visits which helps when getting things done for work.
Pros
Ease of use, good customer support, overall ease to plot visits and document notes, ability to communicate on messenger
Cons
Sometimes it can be a little confusing finding what documents go in which folder, or finding whats needed when clicking on the calendar
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used for 1+ year
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Review Source
Home care user
Worked appropriately
Pros
Simple navigation, easy communication ability, visually appealing
Cons
Not as commonly used among healthcare providers so I used it less often and therefore more prevalence in general amongst providers would have given me more chances to use it
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used for 6-12 months
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Review Source
Intuitive navigation
Pros
Relatively easy navigation, mobile app and desktop site work well together, customizable dashboard and notes are nice feature
Cons
Tech support / customer service is courteous and friendly, and issues get resolved. However, it is often not immediate.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Perfect - A Review
Pros
The interface is nice and intuitive. The features are better suited for my duties than our previous software.
Cons
The instant messaging system can sometimes be cluttered, and more can be done in that area.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
I use the software to check patient records and write daily notest regarding my visits and...
Pros
I like the copy note button which helps you fill in info from previous levels. Also I like that it has a mobile website which limits multpile acesses using your username forcing your name to sing out when you acesses it from another location.
Cons
When writing a new note software glitches about 50% of the time. It requires you to saverify note to being note but won't load a save button. Very frustrating. The problem is solved by reloading the note several times in a row.
- Used Daily for 1+ year
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Review Source
Perfect is almost perfect with minor glitches here and there. Overall user friendly.
Pros
It is easy to navigate, i like how you can open multiple windows to see a chart and the fax is incorporated in the software.
Cons
There are some glitches that delays work at times. When they do updates and our work gets affected. When they don't inform us of the changes esp on their mobile app.
- Used Daily for 1+ year
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Review Source
Pretty good, but could use some work/fixes
Pros
Easy to navigate - user friendly. Training was relatively easy. Customer service responds in an appropriate time frame.
Cons
Some features do not work well on Android devices. Frequent issues with online charting due to glitches or downtime.
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Perfect is better than the old software we used, but lacks a few key things.
Ease of access for mobile in our home health program.
Pros
Perfect is densely packed with a lot of information that is readily accessible. The options for mobile use are especially valuable.
Cons
The interface is a little unintuitive and that front home page is very crowded and difficult to read. I appreciate the wealth of information, but it could be organized a little better! I would also like to see more flexibility or ease of use with generating reports. For example, we have several offices, and each one's service area spans several cities or townships, so generating a report by location is an overly complicated mess. If we had the option to assign clients to a 'district' that would be great!
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
STILL WORK IN PROGRESS. STAFF ARE VERY COURTEOUS AND HELPFUL.
Pros
USER FRIENDLY. GREAT FOR AGENCIES THAT MANAGE A LOT OF MEDICARE PATIENTS. COMPANY IS VERY ACCOMMODATING TO MEET CLIENT'S NEEDS OR DEMANDS.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Meridian
My overall experience has been very positive.
Pros
I like the fact that there's a lot of information on the home page that you can just click on to view more in depth.
Cons
When you type in a name in the search sometimes it does its own thing.
- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used Monthly for 1-5 months
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Review Source
Good solution
This app made the management of the health data of família very reliablez
Pros
The Perfect app allow you to manage the health schedules, billing and some medical information. It can integrate with health agencies. The advantage is too keep the data in just one place that can be shared with administrative department from health agencies
Cons
Sometime I notice some bug in the app. It is just a small thing.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Perfect
Pros
I like all the features and capabilities of this system. It provides all the essential elements for a home health company.
Customer service is well valued by the company, addresses all issues and very much flexible in terms of incorporating user's ideas to fit the agency's requirements.
Cons
The layout. It's okay for me because I consider myself as tech savvy but for some who are not, they prefer to have a simpler layout in terms of visuals.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Good experiences from Customer support and very respectful.
Lower rates and able to design some aspect of the system based on our company's needs.
Pros
Able to design your forms if you wanted and flexible to your needs. Customer service is very patient to most of your request and tries to solve request. Training with staff are flexible and accommodates scheduled
Cons
Still in the early phase of transition, still needing a lot of revisions. Some features are still not imbedded on the system.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
User friendly
Pros
Simple, pretty easy to learn on your own, easy to find what you’re looking for. Not cluttered with too many tabs and links.
Cons
I don’t like how you can’t save the verify visit section and submit it later. You must enter everything perfectly before submitting it on the spot. Sometimes I want to just save the signature and vitals and enter the time later, but I can’t do that.
- Used Daily for 1-5 months
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Review Source
Perfect has been really easy to use, customer service is always here to help when we need!
Pros
I like the main menu screen, how it shows the admissions, roc, and recerts at the top. And how you can view the notes orders, and plan of care and see how many are in progress or need to be worked on. Its really helpful!
Cons
Sometimes I feel that the website is a little slow, but noticed it has improved since we've been using it for a while now
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Home Health
I had a very good exerperience with program. My learning curve had to do with my supervisor not giving me the training.
Pros
It was very user friendly. And access overview
Cons
As my situation i got no training from the supervisor. Took me a little bit to get used to it but was really easy. As a Therapist some of my assessment options were not there.
- Used Daily for 1-5 months
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Review Source
Perfect could be perfect but not yet.
Makes my work fairly convenient.
Pros
It's fairly easy to use; love the oasis export feature; value for your money, you get what you pay for.
Cons
navigation through different areas needs improvement; looks too cluttered; a lot of areas are redundant and needs updating.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Perfect, compact and convenient
Satisfied
Pros
Ease of use, good support system. Would recommend
Cons
No complaints this far. Will update as I use
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Good function
Pros
The features are great and offer a lot of flexibility.
Cons
Getting around can be difficult at times as well as making changes in some of the areas.
