4.9
Overall rating
Reviews

4.9
Overall rating
Reviews

About Greetly

Greetly is a cloud-based visitor management solution that helps users automate the data collection process for offices. It allows visitors to input the reason for their visit using a moble or desktop device, as well as photos, digital signatures for non-disclosure agreements (NDAs), waivers and other documents. Greetly notifies the host employee via phone call, text message, email or Slack when a guest arrives at the facility. A cloud-based visitor log contains check-in and check-out information for visitors. The solution offers a mobile application for iOS and Android devices, and hardware such as tablets, badge printers and more can be integrated. Greetly is available on a monthly subscription basis. Support is included via email, over the phone and through online chat.
Greetly Software - Reason for visit
Greetly Software - Select employee
Greetly Software - Reason for visit - thumbnail
Greetly Software - Select employee - thumbnail

Greetly pricing

Greetly does not have a free version but does offer a free trial. Greetly paid version starts at USD 99.00/month.

Starting Price:
USD 99.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Greetly

Greetly Reviews

Feature rating

Value for Money
4.9
Functionality
4.8
Ease of Use
5.0
Customer Support
5
5 reviews of 65 View all reviews
Jim
Jim
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/05/2020

Easy to use, but very customizable

Greetly was easy to install and configure. I was please to see how many APIs it connects to, and that's one of the ways we have extended it: Zapier, IFTTT can add on all kinds of functions. The esignature for NDAs was one thing I hadn't thought of, but liked.

Pros

Greetly has been really easy to use, but also allows us to customize every aspect how we want. Using Greetly as a visitor management system has given us a secure, private and cloud based check-in app and esignature solution. I like the licensing terms and pricing much better than the alternatives that I looked at, too.

Cons

I didn't like the old interface as much, but they improved it nicely: They must have brought in some UI experts or something.

Alternatives Considered

LobbyGuard, Proxyclick, Envoy and Teem

Reasons for Switching to Greetly

Pricing and customization

Response from OfficeSpace Software

I know you are busy Jim and we appreciate your review of Greetly's digital reception solution.

Replied 11/05/2020
Chuck
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 19/12/2024

User-Friendly But With Room For Improvement

I would my experience with Greetly has been pretty good. It really works good and I can customize it more as per my need. It makes check-in smooth and professional which is the main point of it.

Pros

I love the multilingual feature of Greetly how perfectly it supports different language which helps me a lot. The automation also reduce the chance of mistakes and saves time. The user interface is very friendly which makes it easy to use.

Cons

I dislike that it requires the additional hardware which adds up the extra cost also with no mobile app which is the big turn off for me.

Hugo
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 29/10/2019

Great product for a small business

Not disappointed at all by the product and it has helped us to move away from two part time receptionists which was no longer viable for our small business. It was psychologically difficult for the rest of the team to lose receptionists but the greetly product helped provide the system based safety net we needed to make this move.

Pros

Easy to set up and plenty of support along the way. It is also very cost effective as some other systems we shortlisted were overly complicated for our needs.

Cons

Perhaps could do with increased functionality as long as it doesn't compromise simplicity and a more modern interface, such as the look and feel of Xero for example.

Response from OfficeSpace Software

Hugo, thank you for selecting Greetly and for leaving us this stellar review. We are proud to help Airpets operate more efficiently through easy-to-use and fast visitor registration software. Thanks again.

Replied 23/11/2019
Akshay
Akshay
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/06/2018

Greetly is really useful to make the communication easier and has great customer support.

Pros

I really like the functionality of this app as everything is customizable. My clients are happy because they can manage better their time.

Cons

I am happy with this product over all. We use this software on regular basis and its very helpful to manage everything and save our time.

Response from OfficeSpace Software

Akshay, thanks for taking the time to review Greetly. We strive for modern office reception and are excited we are meeting your firm's needs. Thank you again.

Replied 14/06/2018
Jennifer Jackson
Jennifer Jackson
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/02/2018

Greetly made our lives easier

Pros

very simple tool to use yet technically powerfully even easier for visitors to use. My employees and guests all rave about it

Cons

I don't have any bad founds or suggestions for this app, I'd like to be able to suggest feauture request in the future.

Response from OfficeSpace Software

Thank you Jennifer for using Greetly and for taking the time to share this glowing review.

Replied 19/02/2018

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