Infor Cloud ERP Reviews

3.9
Overall rating
Reviews

3.9
Overall rating
(7)
Reviews
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User Reviews Overview

About Infor Cloud ERP

Infor ERP solutions are designed to help businesses manage their core business processes efficiently and effectively. These processes include functions such as procurement, inventory management, production planning, project...

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Feature ratings

Value for Money
3
Functionality
3.2
Ease of Use
3
Customer Support
3.4

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7 reviews

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Nimesh
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/05/2024

Infor Cloud ERP Has Been a Reliable Solution

Pros

I like the efficiency of the features of Infor Cloud ERP.
Infor Cloud ERP is so reliable.

Cons

No dislikes about Infor Cloud ERP.
Infor Cloud ERP meets our needs.

Verified Reviewer
  • Industry: Furniture
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
3
Customer Support
0

4
Reviewed on 13/10/2020

Great to use with slight learning curve

Good experience. It has been a good tool to help me do my job. It has taught me new things about the supply chain and the tools you can use to optimize your job performance.

Pros

There are a lot of features to use and choose from that can ultimately help you do your job successfully. The data that runs behind the scenes can help to make good predictions of the future or alert you of any potential issues in supply chain planning

Cons

There is an overwhelming amount of forms and a light learning curve to understand everything. I also dislike that you have to open more than one page in order to view other site locations. I would prefer to be able to see this all on the same page.

Verified Reviewer
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
3

1
Reviewed on 05/09/2019

Total Scam

Horrible

Pros

Nothing - it's very difficult to navigate thru the system.

Cons

Everything. First of all, the distributor that we used to buy the product has no clue to the capability of the system. Their only tactic is to lower the selling price of the software until you think it's a no brainer to buy. Then the fun begins. At first you start training with the distributor, until you realize that they have no idea how to make this thing work. Then you deal with Infor direct (at a higher hourly rate). You keep going as you think it will eventually work out. Who would think a company could stay in business selling a product that really is not usable in the real world. The biggest problem is that it is so slow, that it takes forever to complete tasks. $100,000+ later (for small companies), you realize that you now have a big right-off for your business. It's now 2 1/2 years since we started this project & we will probably scrap it. The good thing is that we never went live and are still using our old system, which works fine. I've heard of companies that went live & then realized it didn't work. If you care about your time, money & stress level, stay away. BUYER BEWARE.

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Sohil
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 29/05/2016

Good Product

Good Product to use

Casey
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
2
Customer Support
3

3
Reviewed on 04/05/2018

Worked fine, then they went to version 11

Customer service is OK. They have been available for the most part, and fairly responsive when issues arise.

Pros

Some features make it easier to fine esoteric orders and product that have been processed in years past. This is one feature I would consider an upgrade.

Cons

Everything is based on your Internet Connection. Bugs aside, this can cause delayed loading time when generating documents. Former versions operated more like a spread sheet, allowing you to hop from cell to cell. Now there

Brandon
  • Industry: Wholesale
  • Company size: 201–500 Employees
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
0
Customer Support
0

5
Reviewed on 03/06/2019

Mario alberto
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
2
Customer Support
1

4
Reviewed on 14/11/2022

Soporte de la herramienta

regular

Pros

las funciones que tiene son muy buenas paero no la sabemos utilizar

Cons

No hay soporte ni manual de la herramienta ni capacacion en la nube que nos despeje las dudas

7 reviews