Eventsquid Reviews

Pros

The flexibility within the platform to customize and configure pathways and events just the way you need them is great! The user experience is smooth and appears seamless on mobile or desktop - that's a necessary feature for this type of platform.
The admin side of the platform is fairly straight-forward and simple; you won't need an IT expert to use and deploy this platform. The support from the EventSquid team is what puts it over the top!

Cons

With so much customization, there is a bit to explore and can be overwhelming. The VEO seems promising but we haven't been able to quite figure it out with the video-conferencing platform and types of services we offer.
There are just a few things here and there that the platform does (registration timeouts, inability to automate email/attachments in confirmation emails, not saving submissions, etc) that are a little frustrating, but nothing unexpected from a new platform.

Alternatives Considered

Reasons for Choosing Eventsquid

Reasons for Switching to Eventsquid

Pros

It is very easy to use as Admin. Correcting reservations is easy. And we seem to be learning more as the years go on.

Cons

I seem to be blocked from receiving emails on my end when a member emails me. I've updated our email server to accept all emails. I received the contract but any emails from our members contacting me with questions I'm blocked.

Pros

It performs a lot of functions, from registering guests to processing payments to sending out event surveys.

Cons

It's not very user-friendly, especially for people who are not internet savvy. I had to help most of our guests register for the event because the registration process was too complicated (having to make a profile for every attendee, even guests of our main attendees, made things difficult. People simply wanted to register guests without providing their names, addresses, etc.).

Pros

The software is extremely easy to use and the learning curve is short. Onboarding new users and making edits is straightforward and simple.

Cons

We're waiting for printout features that permit customized diplomas to be generated. Otherwise, no complaints.

Pros

User-friendly, all-in-one solution, excellent report system.

Cons

Limited options for creating custom pages.

Alternatives Considered

Reasons for Choosing Eventsquid

Reasons for Switching to Eventsquid

Pros

Ease of use. Phenomenal customer support and opportunities for customization. The team is exceedingly responsive and helpful.

Cons

We've struggled with reporting. The financial data doesn't seem to line up and we have to use Excel to reconcile.

Pros

Ease of use and copying of similar events

Cons

The settings can be very daunting and unclear about how a change will have an effect on the front-side of the event.

Pros

The customer service
ease of use
data and metrics

Cons

Wish there was more customization on event's page.

Pros

EventSquid is our go to software for event registration of our annual event. The developers are continually making the program better and improving functionality. We are very happy with our experience over the last 6 years!

Cons

Set up can be tedious at first but is easy once you figure it out. It is very easy to submit a help ticket if you are having any issues and they get back to you in a timely manner.

Pros

Eventsquid was very easy for staff and attendees to use at the event. Generating lists and event data was also very clear.

Cons

Setting up Eventsquid for a large event could be fairly tricky and it wasn't the most intuitive for people who hadn't been on the platform much.

Pros

Ease of use...very user friendly and you can customize based upon your event needs

Cons

Reporting. The reporting is very good and you can customize but it takes time to get the information in the format you want it in.

Pros

This software is easy to use and allows me to create multiple attendee profiles. Before using this product I had to manage 3 registration sites for one conference in order to customizes the prices and questions. This software has made my life much easier.

Cons

I would like a bit more freedom when in comes to customizing the look of my events. For instance, if I could add a date box with custom dates, additional maps, additional text boxes, etc.

Pros

The product is fairly intuitive so learning and training was quite easy compared to others we viewed.

Cons

The aesthetics and UX on the administrator side could use some upgrades.

Pros

Eventsquid had everything we needed for event registration for attendees. We are able to showcase all of the elements of our conference with this product. We are able to schedule sessions throughout the day and have attendees choose and change if needed. We can pull reports and customize everything to our needs.

Cons

There is not much I can criticize with this product. The only suggestion would be the ability to add more to the homepage of the website. More information or graphics.

Pros

The Software gives my business a professional web presence that is well developed and highly functional. The software team is constantly updating the system to reflect more efficient ways to organize and adapt to any business model. The software is so advanced that it coordinates aspects of your business that I had previously never considered. Due to the systematic approach to organizational profiling, my business has been given an "exoskeleton" from the software that has significantly restructured and streamlined my business model to become much more effective at producing confirmed pay registrants. The software allows for customized data entry options for specific business needs. All variables have been effectively managed by the software on a platform that is accessible at your fingertips on any mobile device. The software is highly effective at offering customers and clientele a safe, quick, and efficient way to pay for products and services offered. The support team will email you within the same business day if there is a question or concern about any aspect of the software. The software will auto populate accounting reports, customer activity reports, and even parking passes. The software offers customizable color schemes to enhance aspects of the visual presentation of products and site features. The software provides you with a blueprint to follow or adopt that expands your own understanding of the inner workings of true business transactions. Eventsquid.

Cons

The software could be mastered by potentially offering web domain creation link. Website hosting would be an additional feature that could be linked to as well.

Pros

Creating an event is easy. We host 2 live events each year and looking to grow that going forward. We can have an event site up in a few hours and if we have questions or interest in other ways to do things the knowledge base and support has been great.

Cons

Would really like integrations with Salesforce or Mailchimp to pull our users list directly into the system. While it doesn't take much time, we are constantly updating contacts in Salesforce so by syncing them it would make inviting attendees quicker. With Mailchimp, its our main communications tool, so being able to send via that with our standard branding could also improve our use. Finally, for online events we use Webex Event Center. We've done some testing with that, but it's a little "clunky" on how we have to set it up.

Alternatives Considered

Reasons for Switching to Eventsquid

Pros

Customizable to meet our event needs- complex registration types, conference session tracks, look/layout to match our theme colors. Intuitive for both administrator and registrants. Great price for all of the functionality. Many other vendors sell registration system and mobile app separately- at a high cost- EventSquid includes all of this at a very good price and it means that online event details and mobile app are automatically linked. Excellent customer service throughout use.

Cons

We really liked all aspects of the software. If we had to pick an area that we liked least, it might be the agenda builder. The functionality was very easy to use, but we weren't able to create a general printable agenda/overview that met all of our needs. The web version of the general agenda worked great though. We just have some attendees who wanted a specific general overview- which we created on our own.

Next year, we will use more of its functionality that we weren't able to use this past year since we had to build our event quickly. This will streamline our event and save us even more time.

Pros

Ease of use. Cost. They bid on a flat fee basis, program by program, after much discussion about what the client needs. They are the most cost effective in their space.

Cons

Can't think of one.

Pros

We like being able to use one platform for exhibitor and conference attendee registration - as well as have all of that information populate into a website specifically for our event (which doubles as a conference app). All of the safety features to help walk someone through the registration process are a real plus as well.

Cons

The exhibitor specific registration part is very basic and has little flexibility. It would be great if it could be configured like the attendee registration. We've made it work for us by making exhibitors an attendee type and having them register that way. Setting up the various registration types can be confusing and time consuming - however EventSquid's support has been very helpful. It would also be nice to have the ability to import session information instead of having to input it all manually.

Pros

Its customary design and flexibility. Its reporting feature is excellent!

Cons

Having to have an email address for every attendee

Pros

Once you get used to setting up an event, it's very easy to use and navigate. It has most everything we need for events and makes the registration process for events seamless. They take all of your suggestions into consideration and the help desk is very responsive and fast!

Cons

There are some things that we would like to update but cannot as they are standard across the board. However, their software development team takes everything into consideration and they are usually able to help out with any customization we need.

Pros

Very simple and truly functional service that makes it a breeze to market any type of event. Extremely attractive website landing pages that handle everything from registration to ticketing & sales. We have used this to host events for financial advisers and it takes the stress away from making sure that the events are filled and time is not being wasted. Did I mention that they also can create an app for you!?

Pros

I love their customer service! They have been incredibly responsive with and have gone out of their way to try and add on elements that would make our lives easier!

Cons

I feel like the core of the product it is geared towards sporting event registrations, but the team has been really proactive about helping implement changes that are more beneficial to our use!

Pros

For a very affordable price, the human resources team manages both event registration and administration tasks more quickly than usual. Eventsquid has a unique way of outlaying details of an event in a comprehensive yet visually pleasant manner. Lovely integration with mobile app solutions too.

Cons

I cannot think of any in all honesty. Maybe periodic updates of the interface that may cause confusion. The Eventsquid staff always follows up with tutorials however.

Pros

Registration and attendee management. I also like the addition of managing virtual events.

Cons

Setting up registration can be tedious, but the outcome is worth it.