ArcGIS Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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User Reviews Overview

About ArcGIS

ArcGIS is a mapping and analytics solution that helps businesses in healthcare, banking, manufacturing and other industries manage field operations, data collection, visualization, workflow configuration and more. Field workers...

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Feature ratings

Value for Money
4.0
Functionality
4.6
Ease of Use
3.9
Customer Support
4.1

Browse ArcGIS Reviews

502 of 502 reviews
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Tora
Tora
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 30/04/2023

Standard GIS software

It plots customer information by area on the map and develops marketing strategies for each area. It is welcome that the picture of delivery and sales activities has arrived in the spring just by being able to visualize it on a map. It has functions that can be said to be indispensable and complementary services.

Pros

I find it attractive that you can create detailed maps and easily import and export GI data. We use it for regional marketing and product delivery optimization. GIS engine with the largest market share in the world. ArcGIS Desktop is a product that specializes in performing relatively advanced analysis on a PC and maintaining GIS data. Customization is also possible so that you can use it according to your business.

Cons

The key thing is that the program is pretty heavy in that it can create detailed data. It's hard to move freely, depending on the PC specs. I think there is a trade-off between performance and dose, so I can't say I have to, but if I can move it a little more lightly, I have no complaints.

Alternatives Considered

Mapbox

Reasons for Choosing ArcGIS

Spatial information can be used in new ways in the current situation, where spatial and geographic data are essential for barrier-free incoming correspondence, etc. By projecting information that is difficult to judge by numbers and letters alone on a map, we can understand the problems and issues that arise. I think it will be indispensable in the future global society.

Switched From

QGIS

Reasons for Switching to ArcGIS

We successfully customized the ArcGIS product group for customers and introduced an integrated GIS. Based on this experience, we have expanded to other companies and established a GIS-related business as a revenue pillar.
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/09/2023

Review based a decades usage

Exceptional

Pros

Wonderful interface, speed and ease of usage, useful and we'll designed tools. A strong userbase and Community resources.

Cons

Supports windows only. If the desktop platform made available to Linux OS users it can be more reachable to world.

Nathan
Nathan
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
1
Customer Support
2

2
Reviewed on 16/02/2018

I use ArcMap daily, but almost always as a part of my overall editing flow.

It makes the start of very pretty maps, sometimes. I almost always generate base layers here, and then export them into illustrator/photoshop to do actual final renders.

Pros

The styling guides are better than any other options out there - once you can learn to navigate the byzantine menus. I've used QGIS, Globalmapper, AutoCad, and Microstation, and maps just look better in ArcMap than in any others -it's made for creating display mapping. I know that there are other programmatic things you can do, but for my workflow, I use it almost exclusively for building maps for display.

Cons

The menus are silly that you have to go that far down a rabbit hole, processing is a nightmare (especially with messy geometry), and I used to (until I quit trying altogether) find myself trying a processing task in ArcMap, watching it fail, and then trying it again in GlobalMapper/QGIS and it would do fine. Processing is a very weak point in ArcMap, at least from my perspective.

Top ArcGIS Alternatives

Mike
  • Industry: Philanthropy
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
3
Customer Support
5

4
Reviewed on 27/08/2024

ArcGIS - industry standard, vast featureset and compelling solution

Nothing comes as close to providing a complete feature set as ArcGIS. Yes there may be other commercial providers, but they are usually targeted at specific sectors. ArcGIS can literally accomplish it all

Pros

This is industry standard, vast in scope, and can do pretty much anything in the geospatial space. Don't underestimate how complex the underpinning logic is, however it manages to present relatively complex data manipulation in a relatively easy package targeted at expert of lay person alike.

Cons

Primarily cost - to achieve a "full" license with a spectrum of functionality will have a significant cost base. You get what you pay for and while there are open source alternatives, they don't present such a complete and compelling package.

Jon
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 30/03/2024

Great Planning Tool

Pros

1. accessible
2. great for interior/exterior planning
3.Works extremely well for storing data and documents
4. Very clean drawings for stakeholders to use

Cons

Takes time to assemble and labor intensive. Once the basic drawings and completed, maintenance of site is pretty straight-forward. I suggest using a AE firm to assist in initial implementation. I did it myself and it was a bit of a steep learning curve.

HAFIZ USMAN
HAFIZ USMAN
  • Industry: Civil Engineering
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 25/08/2024

ArcGIS for your mapping needs.

Pros

The tools (especially geoprocessing tools) provide options to users when developing an interactive map.

Cons

The filling system is not user-friendly.

Verified Reviewer
  • Industry: Renewables & Environment
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 13/02/2024

ArcGIS Review

I highly recommend ArcGIS for users in the urbanism, geographical and territorial fields because it can create any cartography needed

Pros

ArcGIS is a powerful tool for creating maps and analyzing data. It is highly scalable and users can create beautiful cartographies for urban and city planning.

Cons

It can be a little bit complex for new users to understand the platform and its layers

Mahmut Halil
Mahmut Halil
  • Industry: Renewables & Environment
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 24/08/2024

Must seen software if you have a GIS related work.

It is useful for editing a map of anything you need. You can also create your own featured map with layers. Also, you can download files online to use.

Pros

Implementing layers and maps from online resources is user-friendly.

Cons

ArcGIS software works slowly in Windows. Especially, when a map is loaded it takes time to zoom in or out.

Ali
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 15/05/2024

ArcGIS is GIS Standart

Pros

With additional modules, there is nothing you cannot do in GIS.

Cons

It's a pity that the desktop version stays on x86. For x64 the pro version is mandatory, it is very different.

HAFIZ USMAN
  • Industry: Civil Engineering
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 17/01/2024

Powerful tool for mapping

Pros

Its easy to use and produce powerful maps.

Cons

The file management needs to be improved.

Osmond
Osmond
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/01/2023

A Powerful and Versatile Mapping tool.

Pros

I like ArcGIS because it is a powerful and versatile mapping tool. It allows me to create detailed maps that can be used for a variety of purposes, from creating visualizations of data to helping to analyze spatial relationships. It also has a wide range of features and tools that make it easy to customize my maps to my specific needs.

Cons

I have found that one of the least enjoyable aspects of ArcGIS is the steep learning curve associated with the software. Although the program is powerful and has a wide range of features, it can be difficult to learn how to use all of its tools and capabilities. Also, the software can be quite expensive for individuals or small businesses, which can be a barrier to entry for some users. Lastly, the software can be quite resource-intensive, requiring a powerful computer to run smoothly.

Verified Reviewer
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/02/2023

good software data collection and data view

Pros

this app is very important for everyone working in the geography field you will make maps from the base map of this app by drawing on the base map by making a layer of polygon and transferring it to make new maps and continue this app two languages visual basic and python to make business intelligence

Cons

no least in this app because it's updated quickly and fast distributed on over the world

Rajeeb
Rajeeb
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/01/2023

Best Software for Project As-built updating and Viewing the Record data

The software is really helping my team to updating the as built data out infrastructure project.

Pros

The software is really helpful for my team to update the as built data to the existing utilizes. The software is very helpful in tracing a and locating the route of utility structures form the pre recoded data available. The software is helping to import and export Geodata very easily. It is possible to view all attributes of the recorded utilities . If a multiple utility is available in location it is possible to hide one and view the other one which we require.

Cons

The Importing of data is a little bit complex

Verified Reviewer
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 09/01/2023

Best GIS sfotware

Pros

ArcGIS's user-friendly interface is helpful in many different fields. Planning and implementation are greatly facilitated by tools like AutoCAD, Google Earth, and all databases.

Cons

The application frequently crashes when managing a large amount of data (at least the version that I use). I, therefore, prefer to process large volumes of data in different settings. I think it would be beneficial to introduce more statistical techniques to ArcGis.

Setegn Bayabil
  • Industry: Research
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 11/01/2023

Review GIS

For presenting data in my research.

Pros

I like this software for its special features of analyzing spacial data using graph.

Cons

It needs specific data and somewhat it is not easy for beginners.

Stephen
  • Industry: Research
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 04/10/2021

Spatial Statistics made easy

Overall, it is a perfect tool for spatial analysis. I used it in all my papers since my research direction involves spatial analysis.

Pros

Once you get the hang of it, you can do virtually everything a mapper can do. The tools are not complicated and can be used with little supervision. The module builder is my favorite as it has saved me tons of hours. All my repetitive tasks were programmed with the module builder. This afforded me the opportunity to multitask.

Cons

The only cons is that when parcels are too small, the software is unable to calculate the area and other statistics.

Verified Reviewer
  • Industry: Consumer Services
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 08/11/2022

Geographical mapping service

In general, it is quite a decent geo-mapping software to analyze spatial data. It is much more reliable for the price and easy interference. The UI helps in better viewing and working environment. Holds more information about the data sets in the form of variable attributes in tabular form. File conversion and several extensions are helpful to view the data in kml and kmz formats.

Pros

Comes with all the boolean tools to plug the data including the attribute lists. Easy to work on the elements and toolsets and able to customize with python scripts. It is much easier to deploy in the server and in individual systems.

Cons

The cloud and Pro come with a cost that is expensive to afford for smaller organizations. Most of the geographical maps for screening are outdated and are not specific to the latest. Lacks street view for viewers to notice the recent changes. Larger files crash and take a longer time to recover.

Joseph
  • Industry: Environmental Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 17/08/2019

Leader of the Pack

I've regularly used ArcGIS since it was ArcView 3.1, for about 20 years I guess.

Pros

ArcGIS leads the pack with functional tools like ArcMap, one of its most popular in spatial analysis. The tool-pack within ArcMAP allows users to convert layers to new formats, analyze data using a several geoprocessing tools, merge layers together and truly begin understanding landscape patterns. It has also been used to help forecast or predict after filtering layers or attributes within a layer to learn a unique set of characteristics that predict occurrence of a species or phenomenon, such as bank erosion. With the software, the user can subscribe to ESRI news to learn more about the broad applications of the product. And because it is so widely known, users can easily find tutorials and classes to learn the product. Recently I sought help from customer support and I will say, they are relentless at helping to diagnose the problem.

Cons

There are a lot of competitors for ArcGIS, though none seem to do everything that ArcGIS does. Rather than spending time waiting for the software to open, recognize our network license, and load the base maps, I can usually find an answer to my question using Google Earth or something similar. The high level of functionality comes at a cost. In addition to the memory hungry aspects of ESRI, the user interface can be a little intimidating. There are many tools and ways to layout the interface. Sometimes it can be confusing to know where the tools are and how to access them. While the interface is customizable in some ways, the geoprocessing tools cannot be added to the interface (or I haven't figured out how) and toolbars need to be loaded each time. For example, when I'm creating a shape file, I have to continuously ask the software to open the window for creating features. I'm sure this is great for some people who don't like machine learning or having their computer assume too much of their needs. But for me, I love that and would really like to see some of these customizable elements become more user friendly. Not only would that make things a bit more efficient on my end, but it might also make the experience less daunting or confusing.

venkatasivaram
  • Industry: Civil Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 18/04/2019

GIS and what are the benefits of ARCGIS-ESRI suite of Tools

Amazing

Worked for companies in India, USA, then back for Government clients in India, Oman, Dubai, europe and likewise.

All the best with your search for a good GIS software.

Pros

ESRI, Thank you

since 1980s, ESRI has been a terrific performer, in Geospatial, Geotechnical, Geology, Government, Utilities, Transportation and Logistics, IT enablement.

1. ESRI is a high-end solutions and capabilities provider, their software can handle all kinds of requirements in LBS, Spatial Statistics, Data mining with GIS, Market Research with GIS, Geodatabases and likewise.
2. Pros in Information Technology world are primarily ArcPy, GIS consulting solutions for IT companies, main competitors Hexgon, General electric and others like IDRSI, ERDAS, SICAD, Transcad, Open gis platforms like Quantum GIS are weak and not customer specific.
3. Return on Investment, ROI from ArcGIS, ArcMap, ArcCatalog, ArcToolbox, ArcLogistics and solutions is good. Customization is excellent, their data models and work is exemplary in GIS world.
4. Licensing for Govt, Utilities, others is pricy as one would expect, but what can one do, customer support is good. Licensing is a major con.
5. GIS from ESRI-America is the dream for the Geographers, Engineers and other geospatial professionals to work with. ESRI internships all around the world. Also, it is used by Planners, Urban etc.

Cons

Major Con:

1. ESRI is offering startups a free licensing for using it for GIS startups for one year. not enough.
2. Major con is license and training cost for young graduates around the world.

Verified Reviewer
  • Industry: Political Organization
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
3

5
Reviewed on 18/02/2019

Can't Live Without It

Pros

Unparalled mapping features. Without a doubt if someone needs to create a map, I'll suggest ESRI. The platform allows analysis of data, different data projections, and gives the user a lot of freedom if they can write scripts. I'm just a regular, simple user who has built maps and analyzed spatial data. The tools that can be used for analysis are among the best and as far as I know, unavailable elsewhere. ESRI has truly built an empire in spatial analysis,

Cons

Over the years, ArcGIS has become much more intuitive to use. The availability of spatial data, free or not, has become huge, The biggest problems I have now are the size of the program -- it takes forever to load...well, maybe 5 minutes (it's networked). The other problem I have is in understanding how to do things. There is a Help file, but I've found Google search engines far more helpful. The good news? ESRI has been around so long and lots of people know it so well, answers to common questions can be easily found.

Russel
Russel
  • Industry: Oil & Energy
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
3

4
Reviewed on 25/02/2020

Expensive, But Extremely Useful

I am able to export database information from my other oil and gas lease tracking software, manipulate that data, and create informative maps so that the decision-makers have an easier job. It really does make life easier for everyone.

Pros

Easy and fairly quick to make a map. It's also great at fine-tuning details in your maps. I've never found it necessary to use a third-party software to make a map that looks professional. Of course, GIS is not only about making maps. It's also about manipulating the data behind the maps. ArcGIS is very good, and gives you most of the tools that you need to get the job done.

Cons

The software is expensive, maybe prohibitively expensive for a small company. When the company decides to overhaul the software, it almost seems to ignore current users by completely redoing everything, including current workflows. ESRI is currently trying to get users to migrate to ArcGIS Pro, which is very different from the current full-featured software, ArcMap.

Elena K.
Elena K.
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 02/05/2018

Geographic information system that allows me to spatialize all the information you need.

Is the most complete geographic information system, since it allows you to work from the process of vectorization, creation of databases and the realization of high-quality map products

Pros

Is the program of daily use to perform the spatialization of the different variables with which I work daily, allows me to vectorize, generate base and thematic maps, associate databases with different vector elements either points, polygons or lines. Generate soil profiles, determination of topography. Account as a wide range of tools that facilitate the work of location, location and geographical elements. The outputs can be digital or paper.

Cons

It requires constant updating of the program because otherwise some tools start to generate conflict. It is a program with high costs. New users must go through training processes since understanding the program is not so simple, if you have never had interaction with them.

Verified Reviewer
  • Industry: Government Administration
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

5
Reviewed on 29/03/2019

Powerful Feographical Mapping and Integration tool

We created a lot of Spatial files in different formats for analysing the count data (Demographic data) for economic analysis, Housing, Unemployment benefits and many more. The spatial files were used to create State Map with different counties and congressional districts for analysis that are used in Tableau and Power BI be

Pros

The biggest asset of this software is that we can create the custom territory maps with different layers of the data for perfect analysis. We can create multiple layers of the maps using different geographical coordinates and has the ability to save the images in different formations (.shp files, Topjson, SVG..). It integrates well with Power BI and Tableau tools.

Cons

The license of the software is very expensive. The interface of the software is very difficult for users who are using for the first time. It is a Computer RAM intensive software (You need to have more powerful machines)

Jayaprakash
  • Industry: Architecture & Planning
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 21/07/2021

One-spot software platform for all the geo spatial dolutions

As a enterprise user of the ArcGIS for more than 6 years, i would recommend this product for enterprise level professional geo-spatial mapping and analysis tasks

Pros

Both Desktop and browser based ARCGIS software platform enable GIS users to create, edit, visualize, analyse and share their spatial contents effectively. Especially , recent versions of ArcGIS desktop versions (10.5 and above) consist of several spatial and statistical analysis tools which can simplyfy the spatial mapping and analysis in an easy manner. ArcGIS online is a web based solution for spatial mapping which contain almost all the features available in the desktop versions and it is great option for performing the tasks without installing any sofware.

Cons

Great features of the ArcGIS comes with considerable amount of cost. Cost is the only drawback in using this software

Gabrielle
  • Industry: Research
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 05/11/2018

My go to for anything spatial

It’s been great. I once compared the functionality of ArcGIS to QGIS in a certain talks I had - ArcGIS produced a more comprehensive outcome. I always choose ArcGIS in my research.

Pros

ArcGIS is one of the most frequently used softwares for GIS. Given this, it means that most people trained in GIS are able to use the software but communicate about its functions too. Arc has created a network of GIS users which in some regard, has formed its own language. I like this because when speaking to other users, they understand me and my actions on the software.

I like the endless capabilities that Arc offers. Using the software is highly beneificial to people like myself who are involved in natural science research. It’s a tool that never fails to produce some sort of value - even if it is only a map. I appreciate the product development and like that it can utilize multiple spatial datasets in a user friendly framework.

Cons

Learning how to use ArcGIS definitely takes its time. It’s endless capabilities make it somewhat complex and so the user has to know exactly what they are looking to do in Arc in order to achieve it. I know too many people who have no idea where to start with Arc it are apprehensive to use it because of its technicality. I guess this is not a bad thing should one be trained in the software, but it’s defintwly not user friendly to the layman. Other esri products are more suited and easier for laymen - such esri online products.

In my experience, I have had ArcMap freeze or shut down numerous times. These bugs seem to still get through and it is the worst feeling when one loses their progress on a project.

I also find the tools somewhat tedious at times and it can be frustrating to have to search the help or esri online panels for solutions. However, in most cases, these problems get solved because their is readily available information on each tool.

502 reviews