About ArcGIS

ArcGIS is a mapping and analytics solution that helps businesses in healthcare, banking, manufacturing and other industries manage field operations, data collection, visualization, workflow configuration and more. Field workers can perform inspections, track assets and capture asset data, such as photos, videos, audio recordings, notes or markups. ArcGIS's business analyst application lets managers generate location-specific insights to optimize market planning, site selection and customer segmentation operations. The strategic, tactical, operational and informational dashboards allow supervisors to gain visibility into KPIs, data trends and project status. Additionally, staff members can use the crowdsource reporter tool to submit issues, observations, reviews and comments on specific plans and proposals anonymously. ArcGIS comes with an application programming interface (API), which enables businesses to integrate the platform with several third-party solutions. It provides multiple iOS and Android mobile applications, allowing employees to handle operations remotely. Pricing is available on request and support is extended via phone, email, community forum, FAQs and documentation.
ArcGIS Software - ArcGIS inspections
ArcGIS Software - ArcGIS asset survey
ArcGIS Software - ArcGIS prospect property details
ArcGIS Software - ArcGIS data collection
ArcGIS Software - ArcGIS asset issue reporting
ArcGIS video
ArcGIS Software - ArcGIS inspections - thumbnail
ArcGIS Software - ArcGIS asset survey - thumbnail
ArcGIS Software - ArcGIS prospect property details - thumbnail
ArcGIS Software - ArcGIS data collection - thumbnail
ArcGIS Software - ArcGIS asset issue reporting - thumbnail

ArcGIS pricing

ArcGIS has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

Alternatives to ArcGIS

ArcGIS Reviews

Feature rating

Value for Money
4.0
Functionality
4.6
Ease of Use
3.9
Customer Support
4.1
5 reviews of 502 View all reviews
Tora
Tora
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 30/04/2023

Standard GIS software

It plots customer information by area on the map and develops marketing strategies for each area. It is welcome that the picture of delivery and sales activities has arrived in the spring just by being able to visualize it on a map. It has functions that can be said to be indispensable and complementary services.

Pros

I find it attractive that you can create detailed maps and easily import and export GI data. We use it for regional marketing and product delivery optimization. GIS engine with the largest market share in the world. ArcGIS Desktop is a product that specializes in performing relatively advanced analysis on a PC and maintaining GIS data. Customization is also possible so that you can use it according to your business.

Cons

The key thing is that the program is pretty heavy in that it can create detailed data. It's hard to move freely, depending on the PC specs. I think there is a trade-off between performance and dose, so I can't say I have to, but if I can move it a little more lightly, I have no complaints.

Alternatives Considered

Mapbox

Reasons for Choosing ArcGIS

Spatial information can be used in new ways in the current situation, where spatial and geographic data are essential for barrier-free incoming correspondence, etc. By projecting information that is difficult to judge by numbers and letters alone on a map, we can understand the problems and issues that arise. I think it will be indispensable in the future global society.

Switched From

QGIS

Reasons for Switching to ArcGIS

We successfully customized the ArcGIS product group for customers and introduced an integrated GIS. Based on this experience, we have expanded to other companies and established a GIS-related business as a revenue pillar.
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/09/2023

Review based a decades usage

Exceptional

Pros

Wonderful interface, speed and ease of usage, useful and we'll designed tools. A strong userbase and Community resources.

Cons

Supports windows only. If the desktop platform made available to Linux OS users it can be more reachable to world.

Nathan
Nathan
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
1
Customer Support
2

2
Reviewed on 16/02/2018

I use ArcMap daily, but almost always as a part of my overall editing flow.

It makes the start of very pretty maps, sometimes. I almost always generate base layers here, and then export them into illustrator/photoshop to do actual final renders.

Pros

The styling guides are better than any other options out there - once you can learn to navigate the byzantine menus. I've used QGIS, Globalmapper, AutoCad, and Microstation, and maps just look better in ArcMap than in any others -it's made for creating display mapping. I know that there are other programmatic things you can do, but for my workflow, I use it almost exclusively for building maps for display.

Cons

The menus are silly that you have to go that far down a rabbit hole, processing is a nightmare (especially with messy geometry), and I used to (until I quit trying altogether) find myself trying a processing task in ArcMap, watching it fail, and then trying it again in GlobalMapper/QGIS and it would do fine. Processing is a very weak point in ArcMap, at least from my perspective.

Mike
  • Industry: Philanthropy
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
3
Customer Support
5

4
Reviewed on 27/08/2024

ArcGIS - industry standard, vast featureset and compelling solution

Nothing comes as close to providing a complete feature set as ArcGIS. Yes there may be other commercial providers, but they are usually targeted at specific sectors. ArcGIS can literally accomplish it all

Pros

This is industry standard, vast in scope, and can do pretty much anything in the geospatial space. Don't underestimate how complex the underpinning logic is, however it manages to present relatively complex data manipulation in a relatively easy package targeted at expert of lay person alike.

Cons

Primarily cost - to achieve a "full" license with a spectrum of functionality will have a significant cost base. You get what you pay for and while there are open source alternatives, they don't present such a complete and compelling package.

Jon
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 30/03/2024

Great Planning Tool

Pros

1. accessible
2. great for interior/exterior planning
3.Works extremely well for storing data and documents
4. Very clean drawings for stakeholders to use

Cons

Takes time to assemble and labor intensive. Once the basic drawings and completed, maintenance of site is pretty straight-forward. I suggest using a AE firm to assist in initial implementation. I did it myself and it was a bit of a steep learning curve.

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