About Dwolla
Dwolla pricing
Dwolla has a free version and does not offer a free trial.
Alternatives to Dwolla
Dwolla Reviews
Feature rating
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Plug-and-play integration, Fast go-live
At Glean, our goal is to power finance teams to spend intelligently - analyzing the rich data that is available in invoices and other documents to help companies understand what they're spending on and opportunities to both save and supercharge their business. We offer a modern, smart AP process built on a foundation of insights and analytics - which means payments is a core component of the product.
We set out to find a B2B payments partner, and Dwolla's expertise combined with years of experience in the space made them a perfect fit. The integration was plug-and-play, the support has been excellent, and we were able to go-live very quickly - providing our customers with an easy-to-use and effective payments experience through our partnership.
Having a partner means that you also benefit from their roadmap as well - in our case, having the flexibility of increasing our ACH limits, turning on next-day payments, and exploring new rails like RTP, are all ways that Dwolla continues to innovate and make us look really good with our customers.
Pros
- They have a battle-tested product, with years of B2B payments expertise
- The integration was plug-and-play, allowing us to go-live with a very aggressive time-table
- Their support is fantastic, and is always available if we have questions
- They are constantly release new features and continuing to innovate, which we directly benefit from (allowing us to offer a best-in-class payments experience)
Cons
- Dashboard UI is a bit unintuitive for users
- Would be nice to have more automation in the KYB process
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Above-and-Beyond Customer Service
Honestly? Nothing. They are remarkable.
Pros
Dwolla has been with our startup up from the start. They serve as the backbone and primary translator of payments between accounts as defined by our users. Whenever we've made changes or had new ideas to explore, Dwolla has enthusiastically sat at the table to brainstorm ways to support us. They are the definition of a true partner.
Cons
Honestly. Nothing. We have partnered with Dwolla for over 7 years and have not experienced anything but satisfaction.
Alternatives Considered
StripeReasons for Switching to Dwolla
Because of their approach to partnering with us. We went to their offices to share our vision, mission and model for empowering consumers to live, give and save with purpose. They have always worked with us on pricing at each changing stage of our business.- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Features good for leasing companies, ok for startups
Customer service has been prompt, but mistakes have still been made by the dwolla team in processing some transactions. The dev team at Dwolla has been very helpful and have offered very good advice. The price is below the competition but not sure the hassle to our customers is worth the savings.
Pros
The software allows for ACH transfers in a API at a reasonable cost.
Cons
API document had several errors that we had to inform Dwolla about, also not as easy to integrate as advertised. Since I believe their clients are generally leasing or real estate companies, the checks they do on our customers is not ideal. Dwolla said they regularly send customers below the age of 26 in document or retry status, for a tech app, those customers will never come back due to the hassle of the dwolla process.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Dwolla, a reliable payment option
The experience is a 10 in our book. API integration and customer service is at the top within our vendor relationships.
Pros
Their customer service and notifcations. Reliability of the product.
Cons
The speed of transfers- Particularly weekend tranfers. Consumers want rapid payments.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Great Service with Room to Improve
Bottom line, would not be in business if it were not for Dwolla <3 Our plan is to have over 100,000 payments per week spread all over the US, and this could NOT happen without Dwolla.
Pros
Once you set it up it is super easy to use. Sadly, they are getting rid of the Transfer function which is a nice feature.
Cons
Seems like there should be a Freemium model for startups with less that 100 transactions per month, then have a 100 to 1,000 price; 1,001 to 5,000 transactions per month price, and then an all you can eat price.