4.8
Overall rating
Reviews

4.8
Overall rating
Reviews

About AffiniPay

AffiniPay is a payment processing platform that enables associations, nonprofits and other organizations to manage payments from members securely. AffiniPay's payment processing solution allows users to accept credit/debit cards as well as eChecks for membership dues, event registrations and sponsorships online or in person. We offer a mobile application for iOS and Android devices, enabling users to make credit card payments in-person. The eCheck platform allows members and supporters to make secure online payments by transferring funds directly from their bank accounts to yours.
AffiniPay Software - AffiniPay dashboard

AffiniPay pricing

AffiniPay does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

Alternatives to AffiniPay

AffiniPay Reviews

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.7
Customer Support
4.7
5 reviews of 57 View all reviews
Amy
Amy
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/12/2022

Reliable, Secure, and Easy to Use

My overall and overwhelming experience with this software is positive.

Pros

Affinipay payment processing is reliable, secure and easy to use. On the rare occasion that I need to contact support, service is always fast, friendly and accurate.

Cons

No real cons from my perspective. I've used Stripe in another situation and the one feature I preferred in Stripe was knowing what exact payments were coming in on what day.

Response from Affinipay for Associations

Thank you, Amy. We appreciate you taking time to respond.

Replied 09/12/2022
Albert
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/12/2022

Efficiency in motion

Exceptional performance and quality

Pros

Next generation enhanced with integration

Cons

Next generation migration was in multiple steps

Alternatives Considered

PayPal

Reasons for Choosing AffiniPay

More efficient and less expensive

Switched From

PayPal PLUS

Reasons for Switching to AffiniPay

Less steps for revenue deposits to bank account.
Stacey
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
4

4
Reviewed on 05/12/2022

None

Pros

unfortunately, there is not much I like about the website and looking up transactions. It super time consuming with going back to each page and then finding the date again and then clicking on each transaction to see the member company so that I can enter the invoice.

Cons

While monthly reconciliation this would be a technology issue that would need some tweaking. While reconciling every month the transactions only show the person's name and not the Company that the name is associated. So I have to click on every transaction to see which member company it is for (I am a wild apricot user for our membership) and then when I hit the back button it takes me all the way to the first transaction and then I have to filter back to the one that I was looking at. It would nice if the company name that is associated with wild apricot would reflect.

Response from Affinipay for Associations

Stacey, if you have time we would love to try to help you simplify your reconciliation processes so that it is smoother for you. We would love to help when you have some time, 800-485-6455.

Replied 06/12/2022
Kim
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/12/2022

Makes my work so much easier!

My experience with Affinipay has been excellent.

Pros

It's so easy for our members to use! I rarely get complaints or have issues arise. Customer support is excellent.

Cons

We changed the way we do our reporting, but it was not a difficult process. My only issue is sometimes the reports don't match the bank statements at the end of the month if deposits haven't yet been processed. Not a big deal though!

Alternatives Considered

Stripe

Reasons for Choosing AffiniPay

Recommendations from other association leaders.

Switched From

PayPal

Response from Affinipay for Associations

Kim-

Thank you for the raving review. We are pleased that we are helping you get your work done! Because deposits can take 2 business days to post, end of the month deposits can post into the next month. This is not unique to AffiniPay.

Please reach out if you need us for anything.

Cheers!

Replied 28/12/2022
Bruce
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/12/2022

Kanzeon Inc. Wild Apricot Affinipay package

Pros

Ease of use and clarity and great user interface.

Cons

None. We like everything about it. Won't ever switch

Response from Affinipay for Associations

Bruce,

We appreciate your great feedback. It feels great to hear when we are doing things right!

Thank you and feel free to reach out if you have suggestions or need support.

Cheers!

Replied 09/12/2022

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