Manage all locations from a unified POS and payments platform that evolves with your business. Streamline operations...
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About Cumulus Retail
Cumulus Retail by CAM Commerce is a Cloud, SaaS based retail management solution that enables small to mid-size retailers to manage their entire business in one system. Cumulus combines point of sale, E-Commerce, back office, and digital marketing providing real-time visibility throughout an organization.
Cumulus’s eCommerce integrates into the POS and back office system which allows for cross-channel pricing, promotions, gift cards, inventory and fulfillment both in-store and online. With drag-and-drop editing tools, new web pages can be created with a few clicks.
With an ‘Always On’ POS option, retailers can ring sales and access all POS - even when the internet goes down. Along with tools that help retailers manage their campaigns, Cumulus offers digital marketing that allows retailers to personalize email campaigns through the use of automated workflows.
Cumulus Retail is available in three versions- Standard, Advanced and Premier. The scalable solution supports retailers in the following industries: apparel, footwear, sporting goods, furniture, and more.
Cumulus Retail pricing
Cumulus Retail does not have a free version. Cumulus Retail paid version starts at USD 125.00/month.
Starting Price:
USD 125.00/month
Free Version:
No
Free trial:
No
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Cumulus Retail Reviews
Feature rating
5 reviews of 20
View all reviews
Daniel
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 24/04/2023
Above and Beyond!
As I said, the employees have gone above and beyond to make sure our transition was as easy as possible while still keeping business running as usual.
Pros
The training staff, Quinn in particular, have gone above and beyond when it comes to getting us ready for the transition into a new system. He has gone over things more than once when they werent clear, as well as spending extra time to make sure things during the transition, everything was set up promptly and correctly.
Cons
I feel like the back office could be set up a little better and clearer when it comes to the different applications.
Kat
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 06/02/2024
Cumulus retail review
Very good! No bad experiences throughout the system!
Pros
Fast & easy to use! Efficient in sale tracking and customer management!
Cons
We have no complaints about the platform!
Bob
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 06/10/2023
Cumulus Review
Pros
POS functionality and ease of use once one get familiar with all its options. Searching and drilling down for specific items, brands, etc is very helpful. Reporting is extensive if you get the report design package. Staff extremely knowledgeable and helpful down the line: sales, implementation, and customer service.
Cons
Just getting familiar with program. I don't have any cons.
Reasons for Choosing Cumulus Retail
They ended service. No more updates or support.Switched From
QuickBooks DesktopReasons for Switching to Cumulus Retail
I did not want to work from a small tablet at checkout. I could use all of my peripherals. I used Retail Ice for many years.
Traci
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 29/02/2024
Cumulus/Celerant Review
Overall, when the system runs smoothly, it is easy easy to navigate and helps us keep track of our inventory more efficiently and creates a faster checkout process for our customers.
Pros
How easy it was to learn to navigate the back office and POS.
Cons
It freezes up and kicks users out at random, causing the user to have to clear the cache, and log back in. All work is lost when that happens. Which can be time consuming if it happens repeatedly.
Response from Celerant Technology
Thanks for your review and feedback! It refreshing to see how easy it was for you to learn and navigate. I'll also share your feedback on your system freezing with our support team; that should not be happening and we will get it addressed.
Replied 01/03/2024
joshua
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
1
Reviewed on 25/01/2024
Smoke and mirrors sales with ghost town support
Every time you contact customer support its always something cant be done. The entire product is a series of work arounds. Nothing is fluid or easy. The search functionality is beyond broken. I was led to believe that all my old sales data and information from my old system would be ported over no problem, later find out nope cant port sales data. After importing serialized products we realized that many of them were imported with there own individual part number. when I have 5 of an item with 5 serial numbers I now have 5 separate items with 5 separate part numbers. During implementation i was told i could not have my old POS and the new POS installed at the same time. Took weeks to get them to do it and thank god we did. the search function is so horrendous that I have to search for the product in my old system then use the part number or UPC to find it in the new system. the POS sales screen does work surprisingly well as long as you can scan a barcode. after hours product support is of no real help. don't get me wrong the people are always very nice but I don't care about nice. I want results. We were sold on the ability to order directly from Celerant with many of our wholesalers. What we weren't told was that the ordering is only based off of whomever has the most in stock not the best price. This can and will break a business in todays marketplace. this is another instance of we don't care we wont change it.
Pros
The sales pitch was pretty good. easy to close out till and track cash. That's really about it though
Cons
its a toss up between the product and the lack of support.
