About Odoo

Odoo is a comprehensive, open-source suite of business applications designed to cater to the diverse needs of companies of all sizes. It offers a wide range of integrated apps that cover various business functions, from CRM and sales to inventory and accounting. One of the standout features of Odoo is its modular architecture, which allows businesses to start with a few apps and add more as needed. This scalability ensures that the platform can grow with the business, providing a seamless experience across different business functions. The Customer Relationship Management (CRM) module helps businesses manage leads, opportunities, and customer interactions efficiently. It includes a visual sales pipeline that aids sales teams in tracking progress and managing their sales activities effectively. In terms of sales and invoicing, Odoo allows businesses to create and send professional quotations quickly. The platform supports automated invoicing, recurring invoices, and payment follow-ups, streamlining the billing process. Odoo's inventory management capabilities are robust, offering real-time tracking to help businesses maintain optimal stock levels and reduce waste. The platform includes advanced warehouse management features such as multi-warehouse support, barcode scanning, and automated replenishment. In the realm of accounting and finance, Odoo automates various tasks including bank reconciliation, expense tracking, and financial reporting. It also supports multi-currency transactions, making it suitable for businesses with international operations. The Human Resources (HR) module helps businesses manage employee information, attendance, and leave requests. It also includes recruitment tools that streamline the hiring process, from job postings to candidate evaluation. For project management, Odoo allows businesses to create and assign tasks, set deadlines, and track progress. The platform includes collaboration tools such as document sharing and team messaging, enhancing team productivity. Odoo's e-commerce capabilities are extensive, providing tools to create and manage an online store, including product catalog management, payment processing, and order fulfillment. The e-commerce app integrates seamlessly with other Odoo apps, such as inventory and accounting, ensuring a unified business process. In terms of marketing, Odoo includes email marketing tools that help businesses create and send targeted email campaigns. It also supports social media integration, allowing businesses to manage their social media presence from within the platform. The manufacturing module in Odoo helps businesses plan and manage their production processes, including work orders and bill of materials. It includes quality control features that help ensure product quality and compliance with industry standards. Reporting and analytics are also strong points of Odoo, offering customizable reporting tools that help businesses analyze key metrics and make data-driven decisions. The platform includes intuitive dashboards that offer real-time insights into business performance. Odoo allows for extensive customization and development, enabling businesses to develop custom modules to meet their specific needs, leveraging the platform's open-source nature. It also offers API access for integration with third-party applications and services. The platform can be deployed either in the cloud or on-premise, providing flexibility based on business preferences and requirements.
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Odoo pricing

Odoo has a free version and offers a free trial. Odoo paid version starts at USD 38.90/month.

Starting Price:
USD 38.90/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Odoo

Odoo Reviews

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.0
Customer Support
3.9
5 reviews of 1,191 View all reviews
Lionel
Lionel
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
2
Customer Support
4

4
Reviewed on 24/10/2024

Ultra Paretto Effect : 80% in a few minutes, 20 last in a few days ç

I had 2 experiences :

1) Helped a student to scaffold a blog => OK easy

2) I hoped to scaffold really quickly a simple WebShop for a Volley ball club, based on the free tiers offer.

Didn't want to manage it for them.

But I quickly understood thant couldn't manage the entire process without a long training.

You should provite "simplified worklfow".

Pros

Service, easy to START a project, in a few minutes, with a few questions, you create a website that SEEMS to fit your needs.

Response time of the web interface is really great, that convinced me to use it.

The feeling is good at first sight .. but ...

Cons

Then when you start to dig into the details, it's really hard to setup it.
Absolutely not user friendly. Some Workflox / UX designs are juste ... horrible.
Setup is spread everywhere in different Apps.
You quickly need to dig really deep to understand the product.

Only "developer" oriented (I'm a developer)

Online documentation is a mess. Seems to be great but is always partally translated (in FR), resulting in "Frenchglish" documentation.

Alternatives Considered

WooCommerce and Shopify

Reasons for Choosing Odoo

Wordpress was too slow. But it was easier to setup.

Reasons for Switching to Odoo

I expected the free tier to be enough for my use case. So Odoo was cheaper in this case.
Jason
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 15/11/2024

Great ERP on a budget.

It is way better than our last ERP provider. Odoo can be a bit rough around the edges, but they are always making improvements and do take the time to not only add new features, but clean up rough edges.

Pros

You get a lot of functionality for the price.

Cons

While the support is sometimes lackluster, I was prompted to write this review because of great support I received.

Alternatives Considered

NetSuite and Salesforce Sales Cloud

Reasons for Choosing Odoo

Dropped their eCommerce offering. We paid nearly $30k to only have it operational 18 months. They had no replacement at the time. It would have killed our business if we had not found Odoo.

Switched From

xTuple

Reasons for Switching to Odoo

The other products were all out of our price range.
Rico
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
2
Customer Support
3

3
Reviewed on 14/10/2024

Could be the best but hard to understand

I have been extremely excited discovering odoo but do run into roadblocks all the time, which can't be solved without a developer. I currently can't afford one which leads to a half baked implementation. Everything about Odoo sounds simple but turns difficult very fast.

Pros

Modularity and availability of applications covering a wide range of business functions.

Cons

- Difficult to achieve anything that is slightly out of "Odoos way of doing things"
- Workflows, as envisioned by the product develepors, are poorly documented. Videos cover how to use the product but not the underlying philosophy/workflow.
- Support is hit and miss, sometimes good, sometimes useless.
- for a small start up, success packages are very expensive. Some "simple" changes can't be done without hiring a developer.

Alternatives Considered

Vtiger CRM, Nextcloud, NetSuite, SugarCRM and HubSpot CRM

Reasons for Choosing Odoo

Zoho: difficult and can become expensive fast, disjointed applications, Salesforce: good but very expensive

Switched From

Zoho CRM and Salesforce Sales Cloud

Reasons for Switching to Odoo

seemed to be easy to implement and best value for money
Aaron
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
3
Customer Support
4

5
Reviewed on 29/10/2024

It runs my entire business.

Going on 3 years with it, still liking it.

Pros

My entire business runs on Odoo. I don't have to try to sync data between multiple apps.

Cons

The appearance is very utilitarian, it could be made to be more appealing.

I hate that I am forced to doing a purchase order, then receive and order and then a vendor bill and then a vendor payment. You should be able to simplify all of that from just 1 vendor payment screen.

Reasons for Choosing Odoo

Lower Cost, a lot more features, ability to customize.

Switched From

QuickBooks Desktop

Reasons for Switching to Odoo

Lower Cost, a lot more features, ability to customize.
lisbet
  • Industry: Leisure, Travel & Tourism
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 24/10/2024

free one app plan

In general good. The drag and drop is unfortunately less flexible than I experienced with Elementor (e.g. photos can only be posted as 100%, 50% or 25%.) But with a little creativity and adaptability, I made it work for what I need.

Pros

I like the fact that the one-app free plan is free and free for life. I have figured out though I have to be careful NOT to (unconsciously) trigger another app to change my free for life plan to a paid subscription.

Cons

What I didn't like is the lack of clarity of the free one-app plan. Some of the building blocks you can drag into a website come with an "install" pop up, but it should come up with a pop up that explains CLEARLY : "installing this feature will change your free app to a paid subscription. I only clicked to install the website app and "live-chat" and "e-commerce" popped up on my websites page. It seems there were features in those 2 apps that triggered the paid subscription plan. Yes... I didn't go through all the instruction video's, but I think Odoo could be more clear about which apps belong together to stay on the one-app free plan. On the apps page Website app is listed with 5 sub apps. I assumed all of them automatically belong together in the free one-app plan, but I seemed to be wrong. Odoo need to be more clear about this. My problem is now solved (with very good client service), but it could have been avoided if Odoo was clearer on how and when the paid subscription gets triggered,... what belongs together so it won't trigger.

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