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About Quantum MX
Quantum MX is a cloud-based aircraft maintenance solution that helps A&P shops and pt 145 repair stations manage their business operations such as parts tracking, inventory management, timesheet tracking and more.
Quantum MX helps users to generate various documents such as weight and balance, invoices, release forms and 8130s. The solution stores users' data in a HTTPS protected data center that does nightly backups and features capabilities to export and save the data on local machines. It also provide a searchable history of work performed, parts installed and logbook entries that helps users to keep track of maintenance events.
Additionally, Quantum MX offers features like purchase, repair and sales order generation, tool calibration tracking and timekeeping. It also offers integration with QuickBooks that allows users to import existing customers and product database into the solution.
Services are offered on a monthly subscription basis that includes support via phone and email.
Quantum MX pricing
Quantum MX does not have a free version but does offer a free trial. Quantum MX paid version starts at USD 79.00/month.
Starting Price:
USD 79.00/month
Free Version:
No
Free trial:
Yes
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Quantum MX Reviews
Feature rating
5 reviews of 24
View all reviews
Kaleb
- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 12/10/2018
Aviation's leading Repair Station Work Order Software Simplifies, Saves Time and High Quality
I believe my pros say it all.
Pros
Organized
Best software for repair stations to provide a platform that organizes parts, engines, customer information, work orders and employee labor time.
Allows you to track labor time to gain a plausible average to help your shop meet or exceed deadlines and also allows you to generate a full timeline to relay to a new customer you are trying to win over the competition.
Data entry platform is a great feature that allows you to input as much information you have on parts, repair orders, work orders, purchase orders and sales orders.
I also like that once you receive parts you have the option to scan and upload applicable documentation that can make it easy to show trace and or what tags or vendor the items came from.
This by far is one of my favorite softwares to use that we have in our engone repair station since i use it for receiving and shipping but also since I am a Aircraft Mechanic i use it for labor tracking which saves the time for me having to try and remember what i did and for how long.
Cons
When data entering items for someone who relies on quick and efficient work flow this part can sometimes be a drag depending on how big of a network server you have. I have had a few instances where i have dealt with the software freezing or locking me out.
Response from FLY Online Tools
Thanks for your review Kaleb. Please let us know which screens you were seeing network related slow performance and we will investigate further. Email [email protected] if you have any issues.
Replied 15/10/2018
Drew
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 08/02/2020
Combine the best value for your money (by far) with absolutely unmatched customer service!
Pros
1 The many creative features that no other software has (QMX must have been designed with a LOT of attention to detail)
2 The customer portals are amazing!
3 The low cost!
4 The blistering speed at which any issues are addressed by tech support, THEIR CUSTOMER SERVICE IS PHENOMENAL!!
Cons
Inability to produce progressive invoices very effectively, and less efficient navigating through large work orders.
Response from FLY Online Tools
Thanks for your feedback Drew. We are continuously assessing the performance of the work order interface for large airline/MRO type work orders. Be sure to use the discrepancy categorization and quick-pick features to navigate quickly on large work orders. We also have some progressive billing concepts in the pipeline for development.
New in March 2020 - we released a new work in progress management dashboard that helps administrators manage work in progress of large numbers of work orders. Thanks for your feedback as we developed this feature. It should be a great improvement to the product especially for larger shops.
Replied 05/03/2020
Rali
- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
1
Reviewed on 22/09/2022
Worst system ever
Horrible
Pros
Absolutely nothing. Lots of glitches. Lack on functionality. Really worst decision ever. Customer service unresponsive unless they are selling or charching.
Cons
Is not mro friendly user. I personally do not like anything about this program.
Response from FLY Online Tools
Our records indicate that the company mentioned in the review has never been a user of Quantum MX. This review appears to have been posted to Quantum MX by mistake.
Replied 21/12/2022
Luis H
- Industry: Aviation & Aerospace
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
4
Reviewed on 02/05/2022
Coud be the best cost effective product on the market, but customer service is really bad.
Pros
Inventory management, reminders and time settings are great, also I'm quite free to set some functions as I want and as is better for the company workflow.
Cons
Customer Service. I like the functionality to create my own templates, but once they sell this service I believe they don't want to really help you just to force you into buying the extra template customization service, so eventually I face incomplete answers, lack of interest in helping the client, sometimes even rude e-mails with nothing more then a direct link to helptool page (a place that I had definitely check before if I'm trying to reach extra support. It is frustrating and also shameful because one employee is capable of blur the good image a client get from this company at the point of think, maybe I should seek another solution in the market. Sometimes I feel like the company think "they are giving me the honour to be their client" and I just have to accept it as it is.
Response from FLY Online Tools
Hi Luis,
We appreciate your feedback. Our custom document template feature is extremely powerful to help you produce custom repair station forms or other documents based upon the digital work order data. The engine has developed over time as we receive customer feedback and requests - as you have seen some of your requests implemented in the document engine.
We are sorry that you have experienced bad customer service based on our general response that while we appreciate your feedback, we do not accept obligation to develop new features as suggested. Please understand that this response is not intended as a lack of interest, but a simple disclaimer that not all customer feedback will result in a software change.
We have reviewed our support ticket history with you and confirmed that all of your feature requests are being worked through our design and engineering process.
Thank you again for your feedback. We really appreciate it!
Replied 08/06/2022
Sean
- Used Daily for 6-12 months
-
Review Source
4
Reviewed on 08/12/2017
Absolute best way to computerize your general aviation maintenance shop without going bankrupt.
Pros
1. Extremely affordable. Even a mechanic working out of his truck could afford it. I honestly thought the price was some kind of gimmick when they gave me the sales pitch. We're locked in on our price and they've since raised the price/
2. Incredible customer service. Cust support representative was really easy to work with and very responsive. Plus the way they have the program set up, they can often fix problems or implement change suggestions within minutes, sometimes while you're still on the phone with them.
3. Truly web based. You're not remoting into a server that they administer on their physical premises. The program runs off of Google's cloud servers, so if you have internet (phone, tablet, laptop, whatever), you have Quantum-MX. That's apparently why it's so inexpensive. It also means they can push program changes easily and you don't even have to download updates. Every time the webpage loads, you have the latest version.
4. The reminders feature is pretty great. Our customers really like being able to see all their equipment due dates and times at a glance. It's an easy to read, graphic presentation. Status bars for each item progress from left to right and change from green to yellow to red as they get close to hitting their limit.
5. Good looking, customizable, professional invoices. 'Nuff said!
Cons
About the only thing I'm not fond of is the date reporting on reminders. It works, it's just not what people are used to seeing in their logbooks. Example: if your ELT battery expires MAR 2019, Quantum reports it "due" 1 April 2019. In other words, it reports the first no-go date rather than the day it expires.
Response from FLY Online Tools
Sean, thank you for your feedback, we really appreciate it. Happy Holidays! We have adjusted the reminder reporting to report the reminder expiration date as you suggested.
Replied 27/03/2018
