Veryon Tracking Reviews

Pros

There's no training required to operate the program. The program is intuitive and easy to use. Pulling data to run reports in an Excel file is a snap.

Cons

No options to have simple report templates available such as completed work last month, last quarter or last year. Another would be a report on just discrepancies.

Pros

The system in very easy to use and intuitive. The tracking system is invaluable in keeping my fleet up to date.

Cons

The customer service has declined in recent years. I used to know everyone in the company, but as it grew into ATP and now Veryon they have expanded and what used to take five minutes to fix, now takes days.

Pros

There is not much I like most about this software. The software is simple set-up and user friendly. I like the ability to export information on .xls spreadsheet.

Cons

It is difficult to quickly do an update, i.e. revision. It seems if there was a template of a basic aircraft build, the aircraft would be consistent. The software is perfect for a part 91 operator, not a 135 operator. The reporting is not robust enough.

Pros

Ease of use, accessibility, use of multiple devices to access, constant improvement

Cons

Some minor inconsistencies in search filters and labels between features of the system. System currently lacks an electronic work turnover function for maintenance items and non routines. I would hope to see features in the future that directly address the needs of our FAA part 145 repair station to manage back shop component repairs

Pros

Ease of use and the Outstanding Customer Service.

Cons

Work Order Feature needs more features, Improvements, and visibility of information of items within the WO.

Alternatives Considered

Contracts 365

Reasons for Choosing Veryon Tracking

Needed a singular platform for all our aircraft, ease of use, control, and most of all the Customer Service which none of their competitors come close to achieving.

Reasons for Switching to Veryon Tracking

Captera your system would not let me pick Flightdocs main competitors we reviewed. For this question it was due to several advantages; ease of deployment, ease of use, quick learning curve for technicians, cost, and support.

Pros

inventory being included not a seperate cost

Cons

setup process was drawn out longer then like

Pros

Ease of use, annual costs, ability to have our MEL's provided by Veryon.

Cons

Costs increasing annually, that's why we left CAMP. Recent issues with bringing a new aircraft online.

Pros

Intuitive functionality that doesn’t take special training to be able to use

Cons

Some functions, such as compliance and logbook generation take lots of extra clicks to different screens

Pros

The ease of use. Management and record keeping made easy.

Cons

Allot of options, could be a little more streamline. Maybe even different programs setup for mro, flight training, repair stations.

Pros

Easy to manage and track inventory. love the function of flagging you if your inventory will expire within 30 days.

Cons

Wish you could make internal notes on PO's, RO's SO's that don't reflect on the actual hardcopy.

Pros

I loved the fact that when I contacted FlightDocs technical support, someone picked up after 3 rings. The person who picked up the phone asked me the right questions to see if she can resolve my problem or if she need it to create a tech support ticket. The after hour support was great. SHe was driving home and she said she would call me in 20 minutes, she actually called me in 20 minutes. My FlightDocs issue was looked at and issues was resolved before next business days.

Cons

Hard to work with both FlightDocs and Rockwell Collins. Maybe someone can be trained for Rockwell Collins support "FOS"

Pros

What I like most about Flightdocs is that it's easy to see and understand the priority display of the maintenance information center. It's super helpful.

Cons

What I like least about the software is as a beginner, it's pretty hard to navigate. Teaching people who are unfamiliar with the software takes a lot of time.

Pros

User Interface very intuitive.
Fully paperless even for the crew that want to have access to the due list.

Cons

Not very customizable. Would be nice to let the customer choose what is displayed on every page and to be able to set his/her own defaults. This will set Flightdocs apart from the competitors.
Can not set up or delete my own employees as an admin.
Would be nice to have inventory on the iPhone app.

Pros

The Flightdocs software has allowed our department to transition from CAMP fairly smoothly. It has allowed maintenance tracking and documentation to happen more rapidly and efficiently.

Cons

The initial implementation of Flightdocs into our department came with challenges as expected (much like learning about a new aircraft). You can tailor the program to meet your department's needs. The challenge came when trying to figure out how to properly sign off a specific task and how to adapt the program to your organization. There is so much flexibility sometimes it was too much.

Pros

The features that help us the most would be the clarity of the maintenance due list, the ease of creating a purchase/repair order and the tracking of components.

Cons

One down side to this system would be, it wont track retirement index numbers "RIN'S" for the Bell medium or light helicopters. This would be a huge relief on the operators part.

Pros

With multiple aircraft, like operations/statuses can be viewed together on the same screen.

Cons

A few non typical information points have to be navigated and there are not direct shortcuts

Pros

ease of use, ability to search items easily on the search bar.

Cons

One thing CAMP has is the AMM references loaded in the system.

Pros

How easy it is to use the software. Having an electronic signature for all the documents. Having link to the maintenance manual.

Cons

Not having all the links for the inspections you have some but not all the inspections have links. Some times I've run into a problem with how you name some of the components. It is a little different from what I have used before.

Pros

Ease of use and customer service. I love the way you can search for items across a fleet

Cons

Nothing really. There seems to be a few more clicks to get some things accomplished.

Pros

It is pretty simple to operate. You can have multiple screens to operate in at the same time. Having 24 Hr. access from anywhere and tech support 24/7 make this a great product.

Cons

1) Not seeing the current part total time on the report. 2) The Flights tab is not really usable in helicopter operations, especially EMS, it takes too may steps to get to the point of creating a flight. 3) Templates that are not fully interactive with each aircraft.

Pros

Flightdoc has the most up to date technology and it caters to my companies needs.

Cons

navigation through the sight takes getting use to but once you do it comes natural.

Pros

Many great features included such as work order and elog entries and digital signature.

Cons

A little weak on engine requirements tracking

Pros

Ease of use.
The format and site layout are very easy to find items quickly.

Cons

Not many cons after I got familiar with the software and site map.
We have Bombardier products and we still need to report our trend data to CAMP Sys.

Pros

I have used flightdocs for several years and it is the most effective way for customers maintenance tracking. We love the app and will keep using it.

Cons

Nothing. Flightdocs is awesome and we dont have any issues with using the application. I hope they keep improving.

Pros

The software is very simple to use and information is easily obtainable. The cost versus the other main competitor was definitely worth the switch.

Cons

No dislikes so far with the software. Just the length of time it takes to get an airplane up and running.