Salesforce for Automotive

Salesforce Automotive CRM is an auto dealership management solution that helps businesses streamline processes related to performance tracking, customer engagement, lead management, and more on a centralized platform. It enables team members to engage customers with ad campaigns, targeted emails, social media platforms, chatbots, and instant messaging. Salesforce Automotive CRM allows staff members to collaborate, create RFQ responses, and deliver competitive bids to customers from within a unified platform. It lets employees create personalized customer journeys, transfer vehicle knowledge, and send custom follow-up messages to optimize client engagement and loyalty processes. Additionally, the built-in lead management module allows users to capture, route, and engage prospects across multiple touch-points, such as showroom floors, websites, mobile devices, and social media. Salesforce Automotive CRM enables supervisors to utilize the analytics dashboard to track campaign performance, monitor customer trends, generate quote analysis, and manage aftermarket sales, among other metrics. Pricing is available on request and support is extended via phone, email, documentation, and other online measures.