TimeShareWare

For over 30 years, SS&C TimeShareWare (TSW) has delivered quality software and services to the shared-ownership industry. Founded in 1993 and acquired by fin-tech software innovators SS&C Technologies (Nasdaq: SSNC) in 2010, TSW products are the most widely distributed, off-the-shelf software in the industry available today with clients in Africa, Asia, Australia, Canada, the Caribbean, Europe, Mexico, and the United States. Industry Leading Products: TimeShareWare is the recognized and trusted name in the shared-ownership industry with products and services for all segments. • TSW Enterprise caters to enterprise-size vacation clubs and resorts offering multi-currency, multi-language, an extensive rules engine, and accessibility to all APIs used by the UI, making it ideal for clients with complex integration needs. • TSW Professional is a feature rich and stable platform supporting both small and large clients with “prospect-to-owner” capabilities, owner web-portal for payments, and tablet/web-based tour creation for OPC’s. • TSW Essentials: A complete, web-based solution for small resorts looking to move from spreadsheets and paper to “simple to use” software that manages all aspects of Owner and Reservation management. • TSW Arrive: A user-friendly mobile application allowing guests to review reservations, check-in before arrival, folio lookup, and documentation capture. • TSW Messaging: Empowering resorts to schedule and send individual or mass texts to prospects, owners, and guests through text, SMS, or certain apps like WhatsApp. Key Features: TimeShareWare products incorporate industry best practices from hundreds of different customers from sales-and-marketing to property management and everything in between. Features include Prospect and Contact Management, Campaigns and Tour Management, Personnel Tracking, Tour Vacation Packages, Gifting and Gift Inventory, Sales Rotor and Tour Assignment, Sales Inventory Management, and Contract Processing. For property and owner management, TimeShareWare supports Owner/Member Contract Management and Accounting, Reservations Management, Front Desk Operations and Folio Management, Concierge Services, Housekeeping, Facilities Maintenance, Owner Rental Programs, Loan Servicing, and Reservation Inventory Control and Club Management. TimeShareWare includes GDS/OTA Inventory Distribution via channel managers (e.g., SiteMinder), multi-currency and multi-language capabilities (Enterprise), customizable standard reports package utilizing Microsoft SSRS, robust RESTful (Enterprise) or SOAP (Professional) API for complete integration. Technology: TimeShareWare excels with advanced technology, featuring a multi-tiered development architecture that provides increased scalability, data integrity, and security to customers. The visually intuitive web UI for Enterprise is a flexible, responsive, single-page application built with JavaScript, CSS, and React for the best user experience. The web applications are HTTPS and Transport Layer Security (TLS) 1.2 compliant. Using Microsoft’s SQL Server database, TSW provides customers integration flexibility to other systems that allows platform expansion to meet their specific needs. Installation and Implementation: Applications may be installed on-premises or hosted (with TSW or customer-preferred cloud providers). TSW’s tenured Project Managers and Business Analysts consistently ensure successful implementation of agreed-upon deliverables. Additional Products and Services: TSW’s experienced staff offers discovery services and consulting, custom feature development, integrations (including to POS, PBX systems, etc.), reports, and in-house or end-user training at your desired locations. A dedicated support team with optional after-hours assistance ensures prompt aid to your users.