4.1
Overall rating
Reviews

4.1
Overall rating
Reviews

About Bridge VMS

Bridge VMS is a cloud and mobile-based vendor and workforce management system that helps businesses fulfill client requests, manage float pools, track candidate time sheets, and more. Key features include work hours, leaves and accruals tracking, payroll processing, multi-layered approval processes, multi-layered tenancy, reporting and analytics, and compliance management. Bridge VMS' internal talent pool functionality allows organizations to foster an internal mobility culture by promoting internal candidates. Additionally, the platform enables organizations to create reports and analyze vendor performance, expenses, contract compliance, and risk management data, facilitating informed decision-making. Bridge VMS also helps organizations manage compliance by allowing suppliers to adhere to company policies, overtime rules, and industry-specific labor regulations.
Bridge VMS Software - Mobile VMS
Bridge VMS Software - Desktop VMS
Bridge VMS video
Bridge VMS Software - Mobile VMS - thumbnail
Bridge VMS Software - Desktop VMS - thumbnail

Bridge VMS pricing

Bridge VMS does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

Alternatives to Bridge VMS

Bridge VMS Reviews

Feature rating

Value for Money
4.5
Functionality
3.8
Ease of Use
4.5
Customer Support
4.4
5 reviews of 10 View all reviews
Curtis
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 19/09/2023

A day in the life of VMS

After using V3 I can't say enough of how V4 changes your working day, yes there are teething issues and something's that could work better but overall a good system not great just yet but good.

Pros

Initial configuration and set up is simple and straight forward once you have the information at hand. System navigation is much improved on previous version resulting in 50% time saved on client config and tracking any issues raised. Daily transactional tasks are also easier due to the layout and detail available, from raising jobs, submitting/booking candidates and entering timesheet information is much improved. Overall V4 is a wonderful place to be!!

Cons

After the initial client build for which there are many loaders for, once the information is in it's in. There's no way to update any information relating to Users, Job template information such as rates and rate overrides leaving massive amounts of manual corrections. Not having effective dates to and from is also an issue. Any changes to system settings are from that point in time not from a set date. Rates are most affected by this. In my mind rates changed from a point in time should update everything in the system up to approved timesheets. This would save many adjustments and incorrect payments. Rate set at different levels in the hierarchy can also complicate setup. It can be slow at times but mainly because I can be inpatient. I am though looking forward to the future and any future development which can elevate some of the above and if asked will help with that.

Response from Bridge VMS

Thank you for taking the time to share your detailed feedback about our software Curtis. We genuinely appreciate your insights into both the positive aspects and the areas where you see room for improvement.

We are thrilled to hear that you find our software's initial configuration and set-up process to be simple and straightforward. Your comment about the improved system navigation and time-saving aspects, especially concerning client configuration and issue tracking, is encouraging for us.

We understand your concerns about the limitations in updating certain information, particularly related to Users, Job template details, and effective dates. Your feedback regarding the need for effective dates and a more streamlined process for rate adjustments is invaluable.

We appreciate your feedback as we continue to improve these features and more to better align with your needs and those of our other customers.

Thanks again Curtis!

Replied 11/10/2023
Stephen
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
5
Customer Support
0

4
Reviewed on 23/08/2023

Internal | Retinue Employee Review

Overall V4 is a well built piece of tech, though it needs some QoL updates which would allow updates and creation of clients to be quicker. As well as clear documentation of the system and how data flows throughout the system.

Pros

V4 is a very intuitive and simply laid out design which allows ease of use and ease in finding information.The flow of a candidate is easy to follow in the system due to the job ref being used in the placement and timesheet details.The display of jobs, placements, and timesheets is clear and precise.

Cons

The speed to create a new client or update large numbers of users, job templates, etc. is too long and needs refining.

Response from Bridge VMS

Thank you for sharing your review of version 4 of Bridge VMS Stephen!

It's great to hear that you find the design intuitive and user-friendly. We strive to have a system that allows for easy navigation and efficient access to information to improve workflow, so it's great that you share the same view.

We appreciate your feedback on the speed of creating new clients and updating large batches of data. This input is valuable as it highlights areas where improvements can be made to enhance the user experience and is aligned to our current product roadmap.

Clear documentation is key for users to maximise the system's potential and understand how data flows within the system. We have a large library of useful documentation within our help section on the system, so it might be worth you checking this out!

Your suggestions for quality of life updates are aligned with our strategy to make it even better. Thank you for taking the time to provide your thoughts and insights.

Replied 11/10/2023
Linda
  • Industry: Government Relations
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

3
Reviewed on 20/09/2023

Review

Pros

Upto the recent upgrade earlier in the year i would have rated everything at 5 stars, but we have had lots of issues since. Things taking much longer to be resolved

Cons

That we have to raise a ticket for errors/concerns. This can delay payment of invoices as it takes some time for someone to get back to us

Response from Bridge VMS

Thank you for your feedback Linda. We value you input and we're sorry to hear about the recent issues you've experienced. We want to address these and improve your experience.

Regarding the pros, we appreciate your positive feedback about our services prior to the upgrade, but we remain committed to addressing the issues you have. We understand your frustration about having to raise a ticket for support, but this helps us track issues, report of them to help us improve.

We're actively working to reduce the time it takes to resolve issues and now that we've fully migrated over to our new infrastructure, we will have the capacity to do this, so we appreciate your patience thus far. Feedback like this is invaluable and appreciate you commenting.

Replied 10/10/2023
Sarah
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/09/2023

Bridge VS MS User Experience

Pros

Ease of use, no need for complex training plans for any user group. A sentiment echoed by MS Users/Clients and Suppliers.

Cons

Nothing I believe this to be the market leader in VMS platforms

Response from Bridge VMS

Thank you for sharing your positive experience with Bridge VMS Sarah!

We're thrilled to hear that you find our software easy to use and that it requires minimal training for all user groups. User-friendliness is a top priority for us, and it's fantastic to see that our efforts resonate with both MS Users/Clients and Suppliers.

Your comment about Bridge VMS being the market leader in VMS platforms is genuinely appreciated! We're continuously striving to provide innovative solutions that meet the evolving needs of our clients and set industry standards. Your feedback encourages us to keep pushing the envelope in delivering excellence in workforce management.

If you ever have any suggestions or further feedback, please don't hesitate to reach out. We're here to ensure that Bridge VMS continues to exceed your expectations!

Replied 10/10/2023
Maureen
  • Industry: Outsourcing/Offshoring
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/09/2023

V4 Bridge VMS

Moving from V3 to V4, the V4 version is more user friendly and really easy to navigate,

Pros

I am a new user of V4 Bridge VMS, it is simple to use, logical and makes our job easy! Support team during the transition from V3 have been extremely responsive with open and honest communication explaining what's happening and the time-scale to resolution.

Cons

I personally didn't have a problem, a couple of colleagues had access issues

Response from Bridge VMS

Thank you for sharing your experience with V4 Bridge VMS Maureen!

We're delighted to hear that you find the transition from V3 to V4 to be a positive and user-friendly one. Our team is dedicated to ensuring a seamless transition process and providing responsive support throughout.

We appreciate your feedback and understand that occasional access issues can occur during transitions, but we're committed to addressing them promptly and efficiently. Your continued feedback and collaboration are valuable to us as we strive to enhance your experience with our software.

We look forward to serving you and your colleagues, making your job even more efficient and straightforward with V4 Bridge VMS. If you or your colleagues encounter any further issues or have suggestions for improvement, please don't hesitate to reach out to us. Your input is instrumental in helping us continually refine and enhance our software. Thank you for choosing V4 Bridge VMS!

Replied 10/10/2023

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