CenterPoint Fund Accounting for Nonprofits
0
CenterPoint Fund Accounting for Nonprofits is a cloud-based or locally installed fund accounting program made specifical...
Trail Blazer Non-Profit Manager
4.4
Overall rating
Reviews
Software Advice offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
About Trail Blazer Non-Profit Manager
Trail Blazer's non-profit manager offers nonprofit organizations a complete cloud-based solution to manage every aspect of fundraising and donor management. From collecting and centralizing donor information to targeted outreach to event planning, Trail Blazer's non-profit manager can be used to create, implement and track every donor touch.
Trail Blazer's software allows organizations to quickly target specific donors, maintain successful donor relationships, handle pledges, organize events and even manage finances. In addition, it tracks all of this outreach and centralizes it, so users know exactly what fundraising efforts were directed to each donor.
Nonprofits can create unlimited mass emails or export the data necessary for targeted print mailings. Users can also manage contributions, including online donations, and share calendars to keep the team on the same page.
Trail Blazer offers free unlimited training and 24/7 technical support, as well as data import and conversion. The solution is a great fit for nonprofits in a number of sectors such as animal welfare, faith-based ministries, public broadcast, environmental, among others.
Trail Blazer Non-Profit Manager pricing
Trail Blazer Non-Profit Manager does not have a free version but does offer a free trial. Trail Blazer Non-Profit Manager paid version starts at USD 50.00/month.
Starting Price:
USD 50.00/month
Free Version:
No
Free trial:
Yes
Alternatives to Trail Blazer Non-Profit Manager
Bloomerang is a donor management and fundraising software designed for nonprofits. It serves as a centralized CRM to...
Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient....
DonorPerfect is a cloud-based fundraising solution tailored to help nonprofit organizations handle donations, build...
eTapestry from Blackbaud is an online fundraising and donation management solution designed for small and midsize...
Raiser’s Edge NXT is an integrated, cloud-based fundraising and relationship management solution for nonprofits.
Raise...
Trail Blazer Non-Profit Manager Reviews
Feature rating
5 reviews of 71
View all reviews
Jennie
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
4
Reviewed on 13/11/2018
Trail Blazer gives me back my time.
It has really helped me keep better track of campaigns and LYBUNTs. Mailing is a lot easier now as well. It has automated several things that have helped me spend more time working on what matters.
Pros
The Trail Blazer team is so helpful and getting started is so easy. It is easy to search for the information I need.
Cons
There have been a few things that have been hard to do find to edit.
Shelly
- Industry: Philanthropy
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
5
Reviewed on 24/10/2024
Best Customer Service
Pros
Excellent customer support - from a timeliness and issue resolution standpoint. They also offer excellent training and online tutorials.
Cons
I don't really have any complaints. Customizing reports for repetitive use can be challenging but that's mitigated by the excellent customer service
Alternatives Considered
Salesforce Sales CloudReasons for Choosing Trail Blazer Non-Profit Manager
We needed a real donor management systemSwitched From
Microsoft ExcelReasons for Switching to Trail Blazer Non-Profit Manager
Primarily cost and the ability to migrate our existing data cheaply.Response from Trail Blazer Campaign Services
Thanks, Shelly! We enjoy working with your and your organization. As always, please lean on our team if you need anything.
Replied 04/11/2024
Carla
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
3
Reviewed on 02/04/2022
Nonprofit User
Assistance with developing campaign templates.
Pros
Constituent tracking: Donor contact info/gifts/registrations. Revenue/expenses reports.
Cons
Biggest complaint is the automatic overloading of donor records when a person purchases multiply tickets. Example: A parent purchases 5 tickets for their family to attend a program/event. TrailBlazer automatically creates 5 records for which only one person is recognized with an email and mailing address. This also promotes between three and four times the amount of records in the system (for which the organization is billed annually) when truly only one person's record is viable. Unfortunately this was not realized initially. Many hours have been spent and continue to be spent merging family records to have accurate records in the system.
Develop of campaign mailings was initially difficult to manage. Media specialist was engaged that integrated a program to allow for the ease of developing campaigns for email distribution.
Originally TB automatically marked a new record as allowable to receive emails (donor choice). A change was implemented in TB around two years ago that eliminated that function. We manage registration records daily by checking them as allowable. The donor then has a choice of "unsubscribing" after receiving their first email.
TB is probably best as a vote tracking software where adults are registered per household and multiply non-usable records are not created.
Alternatives Considered
DonorPerfectReasons for Choosing Trail Blazer Non-Profit Manager
Move to a start up nonprofit with no CRM.Reasons for Switching to Trail Blazer Non-Profit Manager
Pricing and apparent ability to tracking constituent information.Response from Trail Blazer Campaign Services
Hi Carla, thank you for your review and your feedback. We will be in touch to help work through some of the issues you are running into. There are ways to configure events so that you collect more data on each participant, such as their name / email / mailing address / phone number / etc.
We also don't know about the change to email subscriptions that you are referencing, so we will need to look into that with you. It sounds like you have your database configured so that any new email signup has to explicitly opt-in a second time, that is a setting that can be turned on or off. Any donor or event attendee should be able to opt-in to future mass emails with ease.
Replied 06/04/2022
Dustin
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 23/03/2022
We love TrailBlazer
We have been using Trailblazer since 2014. It tracks all of our income, relationships, churches/volunteers… everything. It has literally been the best single expense that we have spent over the past 10 years! Especially considering that we were using Excel sheets beforehand. It saves us SO much time, the cost is inexpensive, and the amount of time it has saved is well worth the cost which is much better than the other alternatives and at a reasonable cost. It easily pays for itself in time saved alone. Easy to use, and great customer service.
Pros
It tracks all of our income, relationships, churches/volunteers… everything. It has literally been the best single expense that we have spent over the past 10 years! Especially considering that we were using Excel sheets beforehand. It saves us SO much time, the cost is inexpensive, and the amount of time it has saved is well worth the cost which is much lower than the other alternatives we've looked at. It's been worth every penny. It easily pays for itself in time saved alone. Easy to use, and great customer service. If I could wave a wand and make one move to help the state, it would be to provide this to every chapter.
It provides accountability with QuickBooks and has many huge capabilities. Unlike other systems that we've looked into, they have excellent customer support included without extra cost.
The web app is also wonderful. I can pull up information on the fly. If I meet a volunteer and they are curious on how much their church is giving, I can get an answer within a minute through the app.
It also tracks relationships I have, like: which volunteer serves at which club, when they were processed, what training they have, what church they go to, etc all connected. So, I can pull lists of everyone involved from a church, or all the volunteers from a club, etc. I can also see who has made a pledge, find who my top givers are, see how long it's been since people have given, find which events certain people have attended and given at and which ones haven't.
Cons
Any system you go with has a learning curve. There is a learning curve here too. It requires some logical thinking to use well. You tell it what you want and it pulls the information. You can immediately get to work once you know the basics but as you learn new ways to us it, soon you'll become much more efficient.
Email is also a con. It uses html formating. Other services have an easier drop and type interface, templates, and pictures ready to speed up the process. This one requires a little more work. But once you have templates built, it works fine... AND the trailblazer staff will help you build a template if desired. Plus there are great help article and videos to walk you through everything you may want. They have also made some great improvements recently in this area too.
Reasons for Choosing Trail Blazer Non-Profit Manager
Customer service was terrible - especially for us as new costumers. If it was that bad while we were coming on board, it was a poor testament of how it could be once we were long time patrons. Plus, they wanted to bill us for customer service. Our information being imported was a mess in their system and we were not given any help or guidance on how to fix it. We also ran into issues trying to get reports and information out of their system.Switched From
BloomerangReasons for Switching to Trail Blazer Non-Profit Manager
Being a small non-profit, price was a main factor that had us consider them. The experience we had with their representatives was the best of all of the demos that we took from the various companies. We trusted that Trailblazer would be there for us and help us out. They remembered us and we felt as though we were valued rather than just another customer.
Carl
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 01/04/2022
Excellant CRM
Trail Blazer was excellant at tracking donors and donations and other income. The biggest plus was their always ready customer support. You get a live staff person who patiently walks you through whatever issue. They also respond to suggested program tweaks.
Pros
The set up was straitforward, and the learning curve wasn't too steep. it was easy to integrate with our payment processor.
Cons
The missing piece was bookkeeping integration and their event registration didn't have an integrated calendar.
Response from Trail Blazer Campaign Services
Thanks, Carl! We enjoy working with you and your team. Your feedback has been very valuable, and we will continue to make improvements to our tools.
Replied 05/04/2022
