DonorPerfect

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About DonorPerfect

DonorPerfect is a cloud-based fundraising solution tailored to help nonprofit organizations handle donations, build donor relations, manage communication and execute receipting along with various tasks via a unified platform. DonorPerfect provides detailed dashboard analytics and reports that shed light on donation trends and enable groups to tailor email messages to donors using Constant Contact. Additionally, its forms for online donations streamline the data entry process into the donor database and support regular contributions via popular digital wallets, including PayPal and Venmo. DonorPerfect allows fundraising professionals to maintain records on donors, potential donors, volunteers, employees and other stakeholders. For those organizing charity auctions, whether silent, live or online, it offers specialized auction management features. Additionally, to involve volunteers and board members, it allows for individual access permissions to the system, ensuring they contribute effectively while maintaining data security. DonorPerfect’s flexible pricing plans are designed to accommodate organizations of any size and budget. Additionally, the solution also integrates with several partners to introduce additional functionalities, such as prospect research, automatic updates for outdated and expiring credit cards and an option for donations via text messages. DonorPerfect's event management features streamline the coordination of onsite and virtual fundraising events, while the donation form builder helps nonprofits create branded, mobile-responsive donation pages to increase online giving. The platform's multichannel donor outreach tools, including email marketing integration, enable organizations to engage donors through various communication channels. Additionally, the automation features and data security measures further enhance the efficiency and reliability of the system.  DonorPerfect offers a data import tool, allowing users to update and import vital information and a batch entry system that improves the efficiency and accuracy of data entry. Additionally, with user-based permissions, it safeguards donor information and optimizes workflow distribution among team members, from board members to volunteers. DonorPerfect provides hosted file storage, enabling a virtual office environment where documents are securely stored and accessed. Multi-site security features guarantee that data access can be finely controlled. Additionally, the solution integrates an API for extending functionality through third-party applications and tools, along with an automatic nightly address refresh to keep donor information current and accurate.
DonorPerfect Software - DonorPerfect Dashboard keeps all the information you need right at your fingertips.
DonorPerfect Software - DonorPerfect Fundraising goals allow you to track your team's progress.
DonorPerfect Software - DonorPerfect has comprehensive donor profiles providing you with a holistic view of who your donors are and how they give.
DonorPerfect video
DonorPerfect Software - DonorPerfect Dashboard keeps all the information you need right at your fingertips. - thumbnail
DonorPerfect Software - DonorPerfect Fundraising goals allow you to track your team's progress. - thumbnail
DonorPerfect Software - DonorPerfect has comprehensive donor profiles providing you with a holistic view of who your donors are and how they give. - thumbnail

DonorPerfect pricing

DonorPerfect does not have a free version and does not offer a free trial. DonorPerfect paid version starts at USD 99.00/month.

Starting Price:
USD 99.00/month
Free Version:
No
Free trial:
No

Alternatives to DonorPerfect

DonorPerfect Reviews

Feature rating

Value for Money
4.5
Functionality
4.3
Ease of Use
4.3
Customer Support
4.7
5 reviews of 1,194 View all reviews
Teresa W.
Teresa W.
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 08/07/2024

Affordable, lots of great features, detailed reporting

The overall experience is great, the customer service representatives are always friendly and helpful via chat and phone.

Pros

DonorPerfect has a simple and intuitive interface. I like that it has comprehensive options for gift processing, online forms, receipts, and default reports I never thought that I would need. I also like the Constant Contact integration to make sending out email blasts easier, along with other 3rd party platform integrations. It’s also relatively affordable compared to some of the more robust CRMs out there, which is great for small and medium sized nonprofits. One convenient feature is Instant Merge, which allows you to quickly generate a merged acknowledgment letter from a gift entry. The default gift settings allow you to enter a large batch of donations at once, saving both time and ensuring accuracy. DonorPerfect is also constantly working on fixes and new features.

Cons

Some changes I would like to see implemented in DP include:
•The ability to use Global Update to delete or update Flags.
•Streamlining some tedious processes that require too many clicks and fields to fill out.
•The ability to merge duplicate codes like solicitation, general ledger, flags, etc.
•The ability to edit default DP reports, since sometimes the default formatting is often not usable to us.
•I would like to see a main profile field called “Status” and a drop-down list that includes Inactive and Deceased. Right now, all our deceased doors show as “Lapsed” and the only field for us to mark it is the “Do Not Mail Reason”.
•We have not switched over to the new Online Forms module yet because the new forms don’t have all the features of the Classic Online Forms. We also have several dozen active forms, and if we are not able to easily convert our current Online Forms to the new version at some point it will be very tedious and time consuming to redo all of them.

David
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/11/2024

DonorPerfect Review

Overall I am impressed with DonorPerfect and am always looking forward for new updates and other programs to use in DonorPerfect.

Pros

DonorPerfect is incredibly robust with many options for running reports and collecting data. This ability to do just about anything is what I like most about DonorPerfect.

Cons

Because of how robust the system is it can become confusing with how many filters there are. In addition some ways of reporting are not possible. For example we like to put together a multi ask report for donors each year, at this time there is no easy report to get donors names who support more that one solicitation each year.

Malka
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
3
Customer Support
5

3
Reviewed on 12/11/2024

Donor Perfect Review

I like how easy it is to look up donors, but I don't particularly appreciate how not user-friendly it is to pull reports.

Pros

The ease at looking up donor information

Cons

I find pulling reports not user-friendly. Whenever I need to draw a report, I must chat with the customer service.

Pat
  • Industry: Individual & Family Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2024

The PERFECT PACKAGE

Overall, the cost of DonorPerfect as well as the program itself is a very nice package. I have used 2 other programs before that were way more expensive and alot harder to use. This is the perfect package!

Pros

I love the user friendly capabilities of DonorPerfect! It is very easy to post donations and with the click of a button you can print out a thank you letter with acknowledgement of the type of donation, date of donation, and the amount.

Cons

The least thing I like about DonorPerfect is finding the name of selection filters. Sometimes I find it hard to find what I am looking for.

Lisa
  • Industry: Museums & Institutions
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2024

The Calvert Marine Museum loves DonorPerfect!

"At the Calvert Marine Museum, we were initially hesitant to transition our membership management to DonorPerfect. The idea of implementing new software and adjusting our processes felt daunting. However, we’re so glad we made the switch! With the support and training resources provided by DonorPerfect, we managed to get everything running smoothly. Now, it’s an integral part of our operations, simplifying member tracking, renewals, and communications. The efficiency and organization it has brought to our membership program have been game-changers. We highly recommend it to organizations considering a similar leap!"

Pros

"We love using DonorPerfect at the Calvert Marine Museum Development Office! It has transformed how we manage donor relationships, making it easier to track contributions, manage campaigns, and analyze our fundraising efforts. The user-friendly interface and robust reporting features have saved us significant time and effort, allowing our team to focus on connecting with our supporters. The support and resources provided by DonorPerfect are excellent, ensuring we get the most out of the software. We highly recommend DonorPerfect to any nonprofit looking to streamline and enhance their development operations!"

Cons

While DonorPerfect has significantly improved our membership and donor management at the Calvert Marine Museum, there are a few aspects we like less about the software. The reporting features, though comprehensive, can be a bit tricky to customize, and we’ve found that it takes some time and practice to fully master them.

Alternatives Considered

Blackbaud Raiser's Edge NXT

Reasons for Choosing DonorPerfect

Past Perfect was more of a collections software, with an added membership component. We needed to switch to something that allowed us to better track donors and members.

Reasons for Switching to DonorPerfect

Honestly, it was a financial decision. DonorPerfect gives us what we need.

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