About Inventory Planner
Inventory Planner pricing
Inventory Planner does not have a free version but does offer a free trial. Inventory Planner paid version starts at USD 249.99/month.
Alternatives to Inventory Planner
Inventory Planner Reviews
Feature rating
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Excellent service for staying on top of purchasing
We needed to identify what was selling, what was dead stock and what we likely to run out of before the next delivery arrived. With long lead times this is tough to manage but IP has really helped us step the business up.
Pros
* Easy to get started, although takes some work to set it as needed
* Excellent API for automating works flows
* Pricing and automated price reduction when your stocked items falls
* Summary level and detail drill downs allow questions to be answered and reviewed in one place
* First rate suppport team
Cons
* Company has grown quickly and there have been occasional bugs or issues that have impact on availability
* reconciling invoices against POs is tricky as there are not enough "extra charges" boxes and no way to reconcile multiple invoices against a single unless you keep a separate record outside of IP
Response from Sage
Hi Andy!
Thanks for sharing this review with other users, so more customers can discover how IP can be a great asset for their business and how IP has helped your business.
Feel free to let us know if you need any help with anything!
The inventory Planner Team
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great Software
Pros
ease of use and replenishment makes it easy to understand what's happening with product.
Cons
doesn't show contribution cost on each channel
Response from Sage
Hi Bobby,
Thank you so much for taking the time out to review us, we really appreciate it!
It's great to hear that you're finding Inventory Planner's replenishment reporting so valuable and easy to use.
Thanks again,
Tom (Inventory Planner by Sage)
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Great when it works...infuriating when you need customer service
Was good until the massive holes in their CS capacity became apparent. We can't have this much liability in a system that is so integral to our business planning. Ugh.
Pros
It mostly does what it needs to, except when it doesnt.
Cons
My biggest gripe is with the customer support. It's simply not designed to be able to manage wide scale issues with their system. They have no direct phone number to call, and their chat system is a queue, meaning they get to you when they get to you. This isnt such a big issue with small problems with single accounts, but when they have a system issue effecting many accounts it means replies take days...and those replies are short and terse without offering any resolution. Right now the system has been an issue for about 1 week. Their "resolution" to the wide-spread issue was to move to a restore point from many days before the problem occurred. This means all the data that was input in the interim is missing. This means I have 15 missing POs. This means my inventory check-in from the past however many days is no longer accurate. These problems will persist for months as we discover them. The reply from their support....what reply? We are looking at other systems for management because we cannot operate a business like this.
Response from Sage
Hi Nick, we truly apologize for the inconveniences caused by the recent server incident. The disruption was unanticipated and impacted many users. Our teams jumped into immediate action to investigate the cause, and I'm glad to say that a lot of progress has already been made to safeguard against a similar situation in the future.
Being responsive to our customers has always been a top priority for us, and it was just as much the case with the recent server incident. Your team has opened over 35 conversations with IP Support - with response times averaging under 6 hours. While we cannot always guarantee immediate responses, we remain diligent and are proud to offer turnaround times that are much quicker than average.
I sent a thorough message over earlier today to further explain the issue, our corrective steps, and reasons why this particular issue couldn't be resolved more quickly. Please let us know if you have any questions, or if you'd like to chat through any details.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Seems good so far.
Pros
I just started using this as a trial. It looks like it would work well with my inventory of computers and tracking equipment.
Cons
I don't see anything yet, but I am still playing around with this.
Response from Sage
Hi there Craig,
Welcome to Inventory Planner! It's great to have you on board and trying us on for size.
Inventory Planner is a great fit for your vertical so you should have no issues there, however if you do have any questions, we're here to help.
Thank you again,
Tom (Inventory Planner by Sage)
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
User Friendly in critical conditions
Pros
The product is easy to use, I like because it keeps all my list of things to do in place.
Cons
I have to continue to learn about the system so I can better review its cons
Response from Sage
Hi Antonia,
Thank you so much for your feedback, we really appreciate it!
It's great to hear how user-friendly you're finding Inventory Planner, and how it makes it easy to keep on track of your tasks.
Thank you again,
Tom (Inventory Planner)