Chargebacks911

3.5
Overall rating
Reviews

3.5
Overall rating
(4)
Reviews

About Chargebacks911

Chargebacks911 is a chargeback management solution that helps businesses identify potential criminal fraud and tracks trends using real-time feedback. The platform helps businesses recover from chargebacks using functionalities such as automated dispute tracking, templates and an activity dashboard. Businesses using Chargebacks911 can set up real-time alerts for when rates of chargebacks increase or decrease. The system provides reports on specific chargebacks as well as overall win-loss verdicts.
Chargebacks911 Software - Chargebacks911 Reporting
Chargebacks911 Software - Chargebacks911 Client Portal
Chargebacks911 Software - Chargebacks911 Client Portal
Chargebacks911 video
Chargebacks911 Software - Chargebacks911 Reporting - thumbnail
Chargebacks911 Software - Chargebacks911 Client Portal - thumbnail
Chargebacks911 Software - Chargebacks911 Client Portal - thumbnail

Chargebacks911 pricing

Chargebacks911 does not have a free version and does not offer a free trial. Chargebacks911 paid version starts at USD 1,000.00.

Starting Price:
USD 1,000.00
Free Version:
No
Free trial:
No

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Chargebacks911 Reviews

Feature rating

Value for Money
3.5
Functionality
3.8
Ease of Use
3.8
Customer Support
4
4 reviews of 4
marji
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/10/2019

Was skeptical at first

The fact we are not handling the chargebacks and it is with a professional team makes it easier. we have been confident in their abilities. The reports that are sent out let me keep an eye on things even when I don't have time to log into the system. It takes the hard work off our side.

Pros

I like the ease and functionality of it. Our support team is always quick to respond and help out. It is simple to navigate and locate things.

Cons

It would be helpful if we had more access to know if we won or lost a case or some of the more details without having to ask our representative.

Katie
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 23/10/2019

Gave me my Time back

Pros

One of my favorite things about using Chargbacks911 is known that my disputes are being done properly and timely. Both Chargeback disputing and management is a timely task. To be able to have this done automatcially is great. I am now able to focus on other areas to produce more timely results.

Cons

I can't say that there is anything I don't like. It's easy to use and always current. Any changes that I would make would be personal/ custom changes.

Austin
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 16/07/2024

DO NOT USE THIS COMPANY

Pros

Nothing. Avoid this company at all costs.

Cons

This company is not a good company. They will overcharge and not give you a refund.

Roi
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 29/10/2019

Chargebacks911<>MyHeritage

Chargeback911 helps us to prevent CBs on a daily basis, their overall service is super professional and I really like the way they manage our account.

Pros

The graph section is very useful and helps us to easily draw conclusions.

Cons

The VMPI section is not available yet, but our account manager at CB911 sends us a weekly VMPI report until the new VMPI area will be ready.

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