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About Canfigure
Canfigure is a modular solution CMDB, Asset Management, Service Management, Change Management and more. You can choose the modules that you require and customize them to suit your business.
Canfigure comes with all the tools necessary to customize the database and UI with minimal need for vendor involvement.
Canfigure can either be deployed on your network or we can manage it for you in our Amazon cloud.
Canfigure pricing
Canfigure does not have a free version but does offer a free trial. Canfigure paid version starts at USD 450.00/month.
Starting Price:
USD 450.00/month
Free Version:
No
Free trial:
Yes
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Canfigure Reviews
Feature rating
5 reviews of 21
View all reviews
Irfan
- Industry: Information Technology & Services
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 11/04/2017
Easy to Implement and Use
Pros
Very easy and straight forward implementation. We did it without any assistance just by following installation guide.
Functionally deep, customize-able and integrate-able. Supatools support team is very helpful in these aspects.
SupaTools team keeps in touch and frequently deliver product updates/enhancements/fixes.
Although designed for ICT industry but can be easily be adapted for Maintenance/Property Management services.
Cons
Support team is always there to assist in case of problem or issue. Nothing negative to say about them!
Response from Canfigure
Hey Irfan, thank you so much for this review!
We will continue to deliver the service you are used to, and watch out for more new software features!
Replied 21/04/2017
Ken
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 01/11/2023
ITSM Full Function Toolset : Canfigure!
Using an all-in-One tool for ITSM/ITAM/ITIL functions wonderful with no need to keep spreadsheets or other products to do annual reporting and audit reporting. It's great to have everything at a glance!
Pros
Product is very cost effective and easy to use. Very versatile and easy to setup CI's and reports!
Cons
Haven't found anything yet, but I'm looking into every aspect.
Alex
- Industry: Law Practice
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 17/01/2024
Canfigure Review
We do have a great time using Canfigure. It's easy for our IT department to use, and it's very customizable, and being able to generate a report with many different Boolean combinations/criteria is extremely useful.
Pros
We love the ease of use in regards to create and tracking incidents/tickets.
Cons
There's many settings inside of Canfigure, some of which could use better documentation on their use (such as on the Wiki) or retired from the software if the options are no longer used/supported.
Response from Canfigure
Thanks Alex! We take your point about the documentation and the many settings. We are constantly improving this and removing legacy settings from the application to make Canfigure even easier to use!
Replied 19/01/2024
Enrico
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 02/03/2023
Customizable ITSM service with exceptional customer service
I really enjoy using and customizing Canfigure. It's part of my daily routine, and I'm excited to see what else I can do in the future.
Pros
-Customizable and flexible forms and workflows for task and incident tracking.-Asset Management is simple to use and has many features.-Excellent customer service. [sensitive content hidden] is always willing to assist and responds quickly when needed. One of the best customer service experiences I've had with any vendor/company I've worked with so far.
Cons
-When compared to other software, the interface may appear outdated to some users. -Some users may dislike the user experience in which if you need to go to a module or form, you must make multiple clicks to get there. But this more on user's perspective.
Response from Canfigure
Thanks Enrico! We get a kick out of seeing our customers have a good experience with our software. We also have ways of reducing clicks and some UI improvements coming!
Replied 09/03/2023
Laura
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 08/03/2023
Knowledgeable and Reliable Company with Excellent Customer Support
I've had very good experience with them, excellent customer support, available to solution issues in a very quickly manner. I Consider them to be very reliable suppliers. Very happy with their performance.
Pros
Their support and being always open for improvements or new ideas and turning these ideas into actual tools in the system
Cons
There are some natural limitations but they try to work around these to satisfy the requests.
Response from Canfigure
Thanks so much for your review Laura!
We look forward to continuing to deliver great support.
Replied 17/05/2023
